Posted 07 June 2011 - 11:32 AM
Hello, thank you for getting to me so quickly. I will attempt to explain more clearly. A couple of weeks ago, I had an attack from something calling itself Windows Safeguard Utility. It took my pc over. I finally managed to get Windows help screen and saw Bleeping Computer and rkill. After three days I managed to type rkill in at the start point and hit enter. Someone from BC was there on the spot and the menace was gone. It had damaged my files and folders, and websites would not open. Also on some of the sites that I could open, I could not type. I had downloaded Google Chrome from the Google
website some time ago. Google and other sites still do not work right so, I am attempting to uninstall then reinstall. I made IE my default browser, went to programs and features and uninstalled Google
Chrome. Now when I try to reinstall it, IE stops working. I tried to open my Yahoo mail and IE stopped working.
I sure could use some help, I believe I am making the situation worse.