Posted 07 June 2011 - 10:21 AM
Hi. I have a Dell Inspiron 1440 running windows 7. This computer was purchased new about a year and a half ago, and I have had no problems up until a couple days ago. I went to turn my laptop on the other morning and as usual the dell logo came up and loaded, then the windows symbol saying "starting windows"... then strangely a black screen with a cursor arrow... nothing more, no log in screen... just black nothingness... I have ran the diognostics and they all say "pass". I am able to access F2 & F12 but it will not boot in safe mode or with a command prompt... Not sure what to do or what the problem is. Any ideas? Any information would greatly be appreciated!