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Google Redirect Virus - Will not go away!


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3 replies to this topic

#1 Lexi Loo

Lexi Loo

  • Members
  • 1 posts
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  •  
  • Local time:07:15 PM

Posted 07 June 2011 - 12:20 AM

Hello! Recently, I have been infected with the dreadful virus that redirects all of my search inquiries. For example, if I were to search "tacos" on Google, I would click on the first link. However, the link will redirect me to some random site. I've tried TDSS and MalwareBytes, and the virus is still redirecting me /: Any help on getting rid of this awful virus would be greatly appreciated! Thank you!

(I have Windows 7, and my browser is Firefox.)

Logs:

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.7600.16385
Run by Alexthegreat at 22:22:38 on 2011-06-06
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.1013.112 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVBg.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\system32\igfxext.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\system32\mspaint.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\svchost.exe -k SDRSVC
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\windows\system32\conhost.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\windows\system32\conhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\taskeng.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\System32\svchost.exe -k WerSvcGroup
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.ask.com?o=14196&l=dis
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Corel Photo Downloader] "c:\program files\common files\corel\corel photodownloader\Corel Photo Downloader.exe" -startup
uRun: [Google Update] "c:\users\alexthegreat\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [{CC78812B-E945-EC39-338F-387C90E1D4FC}] c:\users\alexthegreat\appdata\roaming\reytz\pagug.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10e.exe
mRun: [<NO NAME>]
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [RtHDVBg] c:\program files\realtek\audio\hda\RtHDVBg.exe /FORPCEE3
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SVPWUTIL] c:\program files\toshiba\utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] c:\program files\toshiba\utilities\HWSetup.exe hwSetUP
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [KeNotify] c:\program files\toshiba\utilities\KeNotify.exe
mRun: [TWebCamera] "c:\program files\toshiba\toshiba web camera application\TWebCamera.exe" autorun
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60
mRun: [NortonOnlineBackupReminder] "c:\program files\toshiba\toshiba online backup\activation\TobuActivation.exe" UNATTENDED
mRun: [TosVolRegulator] c:\program files\toshiba\tosvolregulator\TosVolRegulator.exe
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
mRun: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
mRun: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: Free YouTube to iPod Converter - c:\users\alexthegreat\appdata\roaming\dvdvideosoftiehelpers\freeyoutubetoipodconverter.htm
IE: Free YouTube to MP3 Converter - c:\users\alexthegreat\appdata\roaming\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mif5ba~1\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{ECCCE918-F851-47F4-88D6-334E684D9EAD} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{ECCCE918-F851-47F4-88D6-334E684D9EAD}\4656661657C647 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{ECCCE918-F851-47F4-88D6-334E684D9EAD}\C696E6B6379737 : DhcpNameServer = 68.87.85.102 68.87.69.150
TCP: Interfaces\{ECCCE918-F851-47F4-88D6-334E684D9EAD}\C6F6579637E6564777F627B6 : DhcpNameServer = 68.87.85.102 68.87.69.150
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\alexthegreat\appdata\roaming\mozilla\firefox\profiles\70rpwd3u.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\alexthegreat\appdata\local\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\users\alexthegreat\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\alexthegreat\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: ColorfulTabs: {0545b830-f0aa-4d7e-8820-50a4629a56fe} - %profile%\extensions\{0545b830-f0aa-4d7e-8820-50a4629a56fe}
FF - Ext: DVDVideoSoft Menu: {ACAA314B-EEBA-48e4-AD47-84E31C44796C} - %profile%\extensions\{ACAA314B-EEBA-48e4-AD47-84E31C44796C}
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;c:\program files\norton pc checkup\engine\2.0.3.198\SymcPCCULaunchSvc.exe [2010-11-3 123320]
R2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\norton pc checkup\engine\2.0.3.198\ccSvcHst.exe [2010-11-3 126392]
R3 PGEffect;Pangu effect driver;c:\windows\system32\drivers\PGEffect.sys [2010-11-3 24064]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-11-3 277536]
R3 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2010-11-3 51512]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2010-2-5 111960]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-11-3 189984]
.
=============== Created Last 30 ================
.
2011-06-06 06:23:20 -------- d-----w- c:\program files\Sophos
2011-06-05 23:07:43 339968 --sha-w- c:\users\alexthegreat\appdata\local\bwi.exe
2011-06-05 23:07:33 339968 --sha-w- c:\users\alexthegreat\appdata\local\koe.exe
2011-06-05 09:25:41 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{5ee40f45-5933-4c5b-a662-64d4addf6ad6}\mpengine.dll
2011-05-24 23:18:03 26496 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-05-23 07:23:11 -------- d-----w- c:\programdata\Last.fm
2011-05-23 07:17:58 -------- d--h--w- c:\users\alexthegreat\appdata\local\Last.fm
2011-05-23 07:17:46 -------- d-----w- c:\program files\Last.fm
2011-05-12 03:41:34 123904 ----a-w- c:\windows\system32\poqexec.exe
2011-05-11 02:53:38 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-05-11 02:53:38 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2011-05-11 02:53:38 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2011-05-11 02:53:38 284160 ----a-w- c:\windows\system32\drivers\usbport.sys
2011-05-11 02:53:38 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2011-05-11 02:53:38 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2011-05-11 02:53:38 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2011-05-11 02:53:34 3957632 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-05-11 02:53:33 3901824 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-05-08 06:12:43 -------- d-----w- c:\users\alexthegreat\appdata\local\Microsoft Games
.
==================== Find3M ====================
.
2011-03-12 11:31:58 442880 ----a-w- c:\windows\system32\XpsPrint.dll
2011-03-11 05:44:09 146304 ----a-w- c:\windows\system32\drivers\storport.sys
2011-03-11 05:44:01 143744 ----a-w- c:\windows\system32\drivers\nvstor.sys
2011-03-11 05:44:01 1210240 ----a-w- c:\windows\system32\drivers\ntfs.sys
2011-03-11 05:44:01 117120 ----a-w- c:\windows\system32\drivers\nvraid.sys
2011-03-11 05:43:55 332160 ----a-w- c:\windows\system32\drivers\iaStorV.sys
2011-03-11 05:43:46 80256 ----a-w- c:\windows\system32\drivers\amdsata.sys
2011-03-11 05:43:46 22400 ----a-w- c:\windows\system32\drivers\amdxata.sys
2011-03-11 05:40:24 1164288 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- c:\windows\system32\mfc42.dll
2011-03-11 05:39:35 1686016 ----a-w- c:\windows\system32\esent.dll
2011-03-11 05:37:34 74240 ----a-w- c:\windows\system32\fsutil.exe
.
============= FINISH: 22:24:26.24 ===============

Attached Files


Edited by Lexi Loo, 07 June 2011 - 01:12 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:10:15 PM

Posted 12 June 2011 - 02:16 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 15 June 2011 - 01:34 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • OFFLINE
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  • Local time:10:15 PM

Posted 19 June 2011 - 02:47 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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