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Lost track of a post. Posting again. High Memory Usage


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#1 RonT38

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Posted 06 June 2011 - 10:07 PM

I had been asked to run some scans and post the logs. When I finally completed the scans and went to post the logs, the Internet connection on the laptop started acting wierd. One moment it was there, the next it was gone. When the connection failed, I would get a pop-up asking if I wanted to connect to a dial-up connection with Verizon, or I would get a message that I was off-line. I unchecked "Work Off-line" and tried again and would get on but would soon get disconnected again.

When I was able to get online, I couldn't get to bleepingcomputer.com by typing in the URL, but I could get there through Google (but only once and then I was disconnected). When I got to Google I was able to click a link for bleepingcomputer and it acted like it was going to go to the link but then a pop-up would ask if I wanted to connect with dial-up. The next time I went to click on the same link in Google I got a circle with a slash through it when I moused over the link, and clicking on the link wouldn't produce any result, but I was able to click on another link in Google that I hadn't tried before (but only once).

I started wondering if I was getting a connection and I remembered, from a previous help session for a different problem on a different computer, that I was asked to create an ipconfig log and post it. I opened a command prompt and typed ipconfig /all. The result showed a long list that looked very different from the ipconfig log I had mentioned earlier. The report showed several Tunnel Adapter Local Area Connection*(various numbers)

I tried to create a log that I could attach to this post by typing "ipconfig /all >> c:\ipconfig.txt" (without the qoutes) and I got a message that said, "Access denied".

OS - Windows Vista Home Premium Ver. 6
Computer - Acer Aspire

Pleae help.

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#2 Animal

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Posted 06 June 2011 - 10:27 PM

You had an answer here: http://www.bleepingcomputer.com/forums/topic399644.html/page__p__2263877__fromsearch__1#entry2263877

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#3 quietman7

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Posted 07 June 2011 - 08:17 AM

And in that thread I replied.

Your log is posted here.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic until you are cleared by the Malware Response Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.

As such, this topic will also be closed for the same reason.
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