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Afraid my harddrive has failed


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#1 Ramshackya

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Posted 06 June 2011 - 06:02 PM

Hi. I'm having trouble with my Dell Inspiron Mini 1012. Recently, my hard drive wouldn't boot up so I had to do a clean install of Windows 7 to get it working again. It worked about a week or so, and then when trying to boot up I received this message:


CPU=1 Processors detected
1014M System Ram Passed
System Bios Shadowed
Video Bios Shadowed
Fixed disk 0: ERROR
0200: Failure fixed disk 0
Media Test Failure, check cable.
Exiting PXE rom
Operating system not found
Exiting PXE rom


I went into the BIOS to see if maybe the boot sequence had been misconfigured, but it shows that it's booting from my HDD. I googled and saw that I should run Dell Diagnostics Utility to see what the problem is. I completed the Pre boot System Assessment without hearing any beeps, but when trying to continue it said: "No diagnostic utility partition has been identified" My computer is no longer under warranty, so giving Dell a call would really be pointless. Any help would be appreciated.

Edited by boopme, 06 June 2011 - 06:41 PM.
Moved from WIN 7 to Internal Hardware


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#2 MarkGS

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Posted 06 June 2011 - 06:43 PM

http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&SystemID=XPS_700&os=WW1&osl=en&deviceid=3841&typecnt=1&libid=13&releaseid=R132141&vercnt=3

Assuming you have a x32 system thats the Dell diagnostic you will need. Download the .iso burn it and run it on your computer. It sounds like a HDD issue, but to just be safe try it out!!

#3 Ramshackya

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Posted 06 June 2011 - 08:56 PM

Thanks for replying.

How can I tell if I have an x32 system? and is it possible to burn it and run on a flash drive? I have no CD slot.

#4 Eyesee

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Posted 06 June 2011 - 09:41 PM

Could the system still be under warranty?
In the beginning there was the command line.

#5 Ramshackya

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Posted 06 June 2011 - 10:41 PM

The first thing I tried was to contact Dell. They told me that my warranty had expired and I'd have to renew it (for a fee) if I wanted their help. :rolleyes:

Interestingly enough, I hardly even use this computer that often. I'm usually on my desktop computer, so if the netbook is beyond repair I'm going to be pretty upset.




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