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infection...redirection?????


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#1 kimberly10716

kimberly10716

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Posted 06 June 2011 - 04:52 PM

Hi... I have removed 3 trojans found by SuperAntiSpyware and 8 virus',2 of them were explained as being legal software that criminals use to steal personal info.I've had someone try to get into my bank account,someone tried to mess up my google mail, they sent sex aid emails to all my friends I had to take my website down I've run Hijackthis and found 3 entries for microsoft????????I run Adaware,CCcleaner,I reinstalled vista, only to find out that vista only moves the files to windows.old. I've researched and I'm at the end of my rope.Can you please help? I have all my logs ready to send when instructed. Thank You Kim

Edited by Budapest, 06 June 2011 - 05:23 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest


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#2 Budapest

Budapest

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Posted 06 June 2011 - 05:23 PM

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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