Posted 10 June 2011 - 02:03 PM
New member but have viewed forums before. I have had the same problem with this malware. I am using Vista. Did not have the Google redirect issue. My program file names did show up under "start/all programs" in the start menu.
However I have three minor issues no one has mentioned. 1)within the start menu all recent programs used have disappeared, 2)desktop background (wallpaper) is now black, and 3)some icon on the desktop have disapeared. Please note that I am using a Vista OS so your commands for th e solutions below may be different.
Solution to #1 is to click "start, right click blank program list area, select the "Start Menu" tab, and set "Privacy" settings (ie Store and display a list of recently . . .)
Solution to #2 is to manually reset background. Right click desktop, Click "Personalize", then "Desktop Background", then select your background.
Solution to #3 . . . still looking.
Would appreciate knowing any other changes that this PITA malware does.
Finally, thank you to Grinler and the supporters and organizers of this site. Problem to solution in 4 hours! You rock!!