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New processes running on my computer


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#1 smilesxdd

smilesxdd

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Posted 06 June 2011 - 03:06 PM

Hi, I've noticed new processes running on my computer that weren't there before and I haven't installed any new programs or anything like that. I've tried googling a couple of the processes that I thought were suspicious and the only information I can find is a page that tells you to download their virus remover, which is a bit sketchy. There haven't really been symptoms of spyware/malware except I got redirected from google to random pages twice. It happened a few weeks ago and hasn't happened since. Here's my DDS log(MMDx64Fx.exe was running a couple of days ago, but I deleted it in a panic so it doesn't appear on my DDS log). Thanks a lot!


.
DDS (Ver_2011-06-03.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Amy at 15:52:06 on 2011-06-06
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3767.2444 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Program Files\Acer\Optical Drive Power Management\ODDPWRSvc.exe
C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe
C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\Acer\Optical Drive Power Management\ODDPWR.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\PLFSetI.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\igfxext.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Launch Manager\LManager.exe
C:\Program Files (x86)\Launch Manager\LMworker.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://acer.msn.com
uDefault_Page_URL = hxxp://acer.msn.com
mDefault_Page_URL = hxxp://acer.msn.com
mStart Page = hxxp://acer.msn.com
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10m_Plugin.exe -update plugin
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"
mRun: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACERVC~1.LNK - C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: Free YouTube to MP3 Converter - C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{456EDBF1-D4B2-4FA1-BFE0-9269AA7FF206} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{456EDBF1-D4B2-4FA1-BFE0-9269AA7FF206}\3596765407 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{456EDBF1-D4B2-4FA1-BFE0-9269AA7FF206}\359676540702230313 : DhcpNameServer = 192.168.3.1
TCP: Interfaces\{87174CC2-6D07-431E-BC04-A961AE004E50} : DhcpNameServer = 70.30.0.20
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~3\Office12\GRA32A~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Acer\Acer VCM\Skype4COM.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d
mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun-x64: [BackupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -h -k
mRun-x64: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe
mRun-x64: [MDS_Menu] "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"
mRun-x64: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\f0xuo2uw.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.brc -
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 mwlPSDFilter;mwlPSDFilter;C:\Windows\system32\DRIVERS\mwlPSDFilter.sys --> C:\Windows\system32\DRIVERS\mwlPSDFilter.sys [?]
R1 mwlPSDNServ;mwlPSDNServ;C:\Windows\system32\DRIVERS\mwlPSDNServ.sys --> C:\Windows\system32\DRIVERS\mwlPSDNServ.sys [?]
R1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys --> C:\Windows\system32\DRIVERS\mwlPSDVDisk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-12-17 40384]
R2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2010-9-9 321104]
R2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2010-10-6 868896]
R2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-9-9 13336]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2010-6-28 255744]
R2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2010-4-16 144640]
R2 ODDPwrSvc;Acer ODD Power Service;C:\Program Files\Acer\Optical Drive Power Management\ODDPWRSvc.exe [2010-9-9 171040]
R2 RS_Service;Raw Socket Service;C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe [2010-9-9 260640]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-6 2314240]
R2 Updater Service;Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2010-9-9 243232]
R3 avast! Mail Scanner;avast! Mail Scanner;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-12-17 40384]
R3 avast! Web Scanner;avast! Web Scanner;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-12-17 40384]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-16 136176]
S3 AmUStor;AM USB Stroage Driver;C:\Windows\system32\drivers\AmUStor.SYS --> C:\Windows\system32\drivers\AmUStor.SYS [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-16 136176]

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#2 SweetTech

SweetTech

    Agent ST


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Posted 13 June 2011 - 01:58 PM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 smilesxdd

smilesxdd
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Posted 13 June 2011 - 04:46 PM

Thank you for getting back to me! I understand that it may take some time to reply and I fully appreciate your help (:

I haven't been using this laptop since if it is infected I don't want it to get any worse so I don't really have any updates on how things are running. I've backed up my data, but I don't know if i can reformat since acer did not provide any cds.

Here are the OTL Reports: (OTL.txt first, Extras.txt second)

OTL logfile created on: 6/13/2011 5:35:04 PM - Run 1
OTL by OldTimer - Version 3.2.24.0 Folder = C:\Users\Amy\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.68 Gb Total Physical Memory | 2.32 Gb Available Physical Memory | 63.00% Memory free
7.36 Gb Paging File | 5.97 Gb Available in Paging File | 81.10% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.99 Gb Total Space | 162.42 Gb Free Space | 57.19% Space Free | Partition Type: NTFS

Computer Name: AMY-PC | User Name: Amy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/06/13 17:33:03 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
PRC - [2011/05/06 17:15:46 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2010/09/07 12:12:02 | 002,838,912 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastUI.exe
PRC - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
PRC - [2010/08/10 05:06:16 | 000,975,952 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LManager.exe
PRC - [2010/08/10 05:06:16 | 000,321,104 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe
PRC - [2010/08/10 05:06:16 | 000,305,744 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LMworker.exe
PRC - [2010/06/28 18:23:12 | 000,265,984 | ---- | M] (NewTech Infosystems, Inc.) -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
PRC - [2010/06/28 18:23:06 | 000,255,744 | ---- | M] (NewTech Infosystems, Inc.) -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
PRC - [2010/06/09 21:54:22 | 000,206,208 | ---- | M] () -- C:\Windows\PLFSetI.exe
PRC - [2010/03/11 01:11:56 | 000,407,920 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
PRC - [2010/03/11 01:11:42 | 000,201,584 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
PRC - [2010/03/03 23:16:06 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/03/03 23:16:04 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/02/09 14:57:46 | 000,704,032 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
PRC - [2010/01/29 19:52:58 | 000,260,640 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe
PRC - [2010/01/28 19:27:36 | 000,243,232 | ---- | M] (Acer Group) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe
PRC - [2010/01/08 09:21:22 | 000,023,584 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
PRC - [2009/09/30 22:34:22 | 002,314,240 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2009/09/30 22:33:08 | 000,262,144 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe


========== Modules (SafeList) ==========

MOD - [2011/06/13 17:33:03 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
MOD - [2010/08/21 01:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Web Scanner)
SRV:64bit: - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Mail Scanner)
SRV:64bit: - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2010/06/11 17:27:26 | 000,868,896 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe -- (ePowerSvc)
SRV:64bit: - [2010/04/22 13:39:54 | 000,171,040 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Optical Drive Power Management\ODDPWRSvc.exe -- (ODDPwrSvc)
SRV:64bit: - [2010/01/28 19:27:36 | 000,243,232 | ---- | M] (Acer Group) [Auto | Running] -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe -- (Updater Service)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/08/10 05:06:16 | 000,321,104 | ---- | M] (Dritek System Inc.) [Auto | Running] -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe -- (DsiWMIService)
SRV - [2010/06/28 18:23:06 | 000,255,744 | ---- | M] (NewTech Infosystems, Inc.) [Auto | Running] -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe -- (NTI IScheduleSvc)
SRV - [2010/05/26 22:41:06 | 000,305,520 | ---- | M] (Egis Technology Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe -- (MWLService)
SRV - [2010/04/03 19:01:24 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Acer Games\Acer Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/03 23:16:06 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel®
SRV - [2010/01/29 19:52:58 | 000,260,640 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe -- (RS_Service)
SRV - [2010/01/08 09:21:22 | 000,023,584 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Acer\Registration\GREGsvc.exe -- (GREGService)
SRV - [2009/09/30 22:34:22 | 002,314,240 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2009/09/30 22:33:08 | 000,262,144 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/18 16:36:58 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/09/07 11:47:33 | 000,061,008 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2010/08/24 05:55:44 | 000,076,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2010/07/15 17:57:34 | 002,350,952 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2010/07/01 18:52:18 | 000,051,600 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\dc3d.sys -- (dc3d)
DRV:64bit: - [2010/04/28 02:21:38 | 000,018,432 | ---- | M] (NTI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NTIDrvr.sys -- (NTIDrvr)
DRV:64bit: - [2010/04/28 02:21:38 | 000,017,408 | ---- | M] (NTI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\UBHelper.sys -- (UBHelper)
DRV:64bit: - [2010/04/21 11:48:44 | 010,326,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/03/03 22:51:40 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/02/26 17:02:12 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/03 07:08:30 | 000,271,872 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2009/09/17 21:12:06 | 000,292,912 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/09/17 15:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:00:13 | 000,013,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Dot4Scan.sys -- (Dot4Scan)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/02 22:15:30 | 000,060,464 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDVDisk.sys -- (mwlPSDVDisk)
DRV:64bit: - [2009/06/02 22:15:30 | 000,022,576 | ---- | M] (Egis Technology Inc.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDFilter.sys -- (mwlPSDFilter)
DRV:64bit: - [2009/06/02 22:15:30 | 000,020,016 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDNserv.sys -- (mwlPSDNServ)
DRV:64bit: - [2009/05/26 09:32:38 | 000,040,448 | ---- | M] (Alcor Micro, Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\AmUStor.sys -- (AmUStor)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-3275867966-2158043898-1641902322-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
IE - HKU\S-1-5-21-3275867966-2158043898-1641902322-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com
IE - HKU\S-1-5-21-3275867966-2158043898-1641902322-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-3275867966-2158043898-1641902322-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "www.yahoo.com"
FF - prefs.js..extensions.enabledItems: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.8.6
FF - prefs.js..extensions.enabledItems: {ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1


FF - HKLM\software\mozilla\Mozilla Firefox 4.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/05/10 14:26:17 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 4.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/05/06 17:15:51 | 000,000,000 | ---D | M]

[2010/12/17 22:43:39 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Amy\AppData\Roaming\Mozilla\Extensions
[2011/06/13 17:32:58 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\f0xuo2uw.default\extensions
[2011/04/01 12:46:30 | 000,000,000 | ---D | M] (DownloadHelper) -- C:\Users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\f0xuo2uw.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
[2010/12/17 22:43:05 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
File not found (No name found) --
[2011/05/06 17:15:46 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
[2011/05/06 17:15:48 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\searchplugins\bing.xml

O1 HOSTS File: ([2009/06/10 17:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe (Acer Incorporated)
O4:64bit: - HKLM..\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe (AlcorMicro Co., Ltd.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [ODDPwr] C:\Program Files\Acer\Optical Drive Power Management\ODDPwr.exe (Acer Incorporated)
O4:64bit: - HKLM..\Run: [PLFSetI] C:\Windows\PLFSetI.exe ()
O4:64bit: - HKLM..\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [avast5] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [BackupManagerTray] C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe (NewTech Infosystems, Inc.)
O4 - HKLM..\Run: [EgisTecPMMUpdate] C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe (Egis Technology Inc.)
O4 - HKLM..\Run: [EgisUpdate] C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe (Egis Technology Inc.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [MDS_Menu] C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-3275867966-2158043898-1641902322-1001..\Run: [RESTART_STICKY_NOTES] File not found
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] File not found
O4 - HKU\S-1-5-21-3275867966-2158043898-1641902322-1001..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10m_Plugin.exe (Adobe Systems, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Acer\Acer VCM\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{a28b5627-226b-11e0-973c-560f6e5f97eb}\Shell - "" = AutoRun
O33 - MountPoints2\{a28b5627-226b-11e0-973c-560f6e5f97eb}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\Shell - "" = AutoRun
O33 - MountPoints2\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\Shell\AutoRun\command - "" = D:\LaunchU3.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/06/13 17:32:38 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
[2011/06/06 15:51:45 | 000,607,222 | R--- | C] (Swearware) -- C:\Users\Amy\Desktop\dds.scr
[2011/06/04 00:25:50 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Wise Registry Cleaner
[2011/05/24 21:41:27 | 000,027,008 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\Diskdump.sys
[2011/05/17 21:06:57 | 000,142,336 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\poqexec.exe
[2011/05/17 21:06:57 | 000,123,904 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\poqexec.exe
[2010/10/06 01:18:18 | 000,051,712 | ---- | C] ( ) -- C:\Windows\AutosetFrequency.exe

========== Files - Modified Within 30 Days ==========

[2011/06/13 17:36:26 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/06/13 17:36:26 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/06/13 17:33:03 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
[2011/06/13 17:28:15 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/06/13 17:27:55 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/06/13 17:27:48 | 2962,300,928 | -HS- | M] () -- C:\hiberfil.sys
[2011/06/06 16:19:01 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/06/06 15:51:57 | 000,607,222 | R--- | M] (Swearware) -- C:\Users\Amy\Desktop\dds.scr
[2011/06/01 20:43:23 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/06/01 20:43:23 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/06/01 20:43:23 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat

========== Files Created - No Company Name ==========

[2011/05/09 19:59:41 | 000,000,600 | ---- | C] () -- C:\Users\Amy\AppData\Roaming\winscp.rnd
[2010/12/27 02:01:14 | 000,007,597 | ---- | C] () -- C:\Users\Amy\AppData\Local\Resmon.ResmonCfg
[2010/12/17 22:43:33 | 000,000,000 | ---- | C] () -- C:\Windows\nsreg.dat
[2010/10/06 01:18:18 | 000,206,208 | ---- | C] () -- C:\Windows\PLFSetI.exe
[2010/10/06 01:18:18 | 000,000,637 | ---- | C] () -- C:\Windows\AutoSetFrequency.ini
[2010/10/06 01:18:18 | 000,000,378 | ---- | C] () -- C:\Windows\PidList.ini
[2010/09/09 01:29:02 | 000,870,560 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin
[2010/09/09 01:29:02 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/09/09 01:29:02 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/09/09 01:29:02 | 000,104,636 | ---- | C] () -- C:\Windows\SysWow64\igfcg575m.bin
[2010/09/09 01:28:59 | 000,127,868 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng575.bin
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

< End of report >





OTL Extras logfile created on: 6/13/2011 5:35:04 PM - Run 1
OTL by OldTimer - Version 3.2.24.0 Folder = C:\Users\Amy\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.68 Gb Total Physical Memory | 2.32 Gb Available Physical Memory | 63.00% Memory free
7.36 Gb Paging File | 5.97 Gb Available in Paging File | 81.10% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.99 Gb Total Space | 162.42 Gb Free Space | 57.19% Space Free | Partition Type: NTFS

Computer Name: AMY-PC | User Name: Amy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-3275867966-2158043898-1641902322-1001\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %* File not found
cmdfile [open] -- "%1" %* File not found
comfile [open] -- "%1" %* File not found
exefile [open] -- "%1" %* File not found
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %* File not found
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1" File not found
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l File not found
scrfile [open] -- "%1" /S File not found
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1 File not found
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0E543634-7E25-4B8F-8D5B-97880E5E5088}" = Bonjour
"{18155797-EF2E-4699-9A16-FE787C4C10DB}" = iTunes
"{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}" = Shredder
"{8F473675-D702-45F9-8EBC-342B40C17BF5}" = Apple Mobile Device Support
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{047F790A-7A2A-4B6A-AD02-38092BA63DAC}" = Acer VCM
"{0D7CD0D9-4A88-4A63-8F91-3F4E8F371768}" = MyWinLocker
"{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now Standard
"{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"{178832DE-9DE0-4C87-9F82-9315A9B03985}" = Windows Live Writer
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
"{3175E049-F9A9-4A3D-8F19-AC9FB04514D1}" = Windows Live Communications Platform
"{3DB0448D-AD82-4923-B305-D001E521A964}" = Acer ePower Management
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{45338B07-A236-4270-9A77-EBB4115517B5}" = Windows Live Sign-in Assistant
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{474F25F5-BDC9-40E5-B1B6-F6BF23FC106F}" = Windows Live Essentials
"{4968622A-4D3F-489E-9ACE-5FEC4CC0BDE3}" = MediaShow Espresso
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5A22D889-FBDD-4AE8-86EC-089D45FC133E}" = Alcor Micro USB Card Reader
"{6412CECE-8172-4BE5-935B-6CECACD2CA87}" = Windows Live Mail
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{72B776E5-4530-4C4B-9453-751DF87D9D93}" = Backup Manager Basic
"{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}" = MyWinLocker Suite
"{7760D94E-B1B5-40A0-9AA0-ABF942108755}" = Acer Crystal Eye Webcam
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Acer eRecovery Management
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{853A4763-6643-4604-8D64-28BDD8925F4C}" = Apple Application Support
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8E5233E1-7495-44FB-8DEB-4BE906D59619}" = Junk Mail filter update
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00B2-0409-0000-0000000FF1CE}" = Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9F479685-180E-4C05-9400-D59292A1B29C}" = Windows Live Movie Maker
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA0000000001}" = Adobe Reader X (10.0.1)
"{AE09C972-EEB2-4DA5-8090-0FCF54576854}" = Optical Drive Power Management
"{B10914FD-8812-47A4-85A1-50FCDE7F1F33}" = Windows Live Sync
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{B57EAFF2-D6EE-4C6C-9175-ED9F17BFC1BC}" = Windows Live Messenger
"{B906C11A-D193-4143-9FA7-E2EE8A5A8F21}" = Acer Arcade Movie
"{C2695E83-CF1D-43D1-84FE-B3BEC561012A}" = Shredder
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{C768790F-04FB-11E0-9B2C-001AA037B01E}" = Google Earth
"{D103C4BA-F905-437A-8049-DB24763BBE36}" = Skype™ 4.1
"{E6158D07-2637-4ECF-B576-37C489669174}" = Windows Live Call
"{EE171732-BEB4-4576-887D-CB62727F01CA}" = Acer Updater
"{EE39FFBD-544E-49E4-A999-6819828EAE91}" = Windows Live Photo Gallery
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F2DD5ED2-1ADC-44FC-AEBD-E0787FBC02F6}" = ArcSoft Software Suite
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel® Control Center
"Acer Game Console" = Acer Game Console
"Acer Registration" = Acer Registration
"Acer Screensaver" = Acer ScreenSaver
"Acer Welcome Center" = Welcome Center
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"AIM_7" = AIM 7
"avast5" = avast! Free Antivirus
"DC++" = DC++ 0.781
"ENTERPRISE" = Microsoft Office Enterprise 2007
"Free FLV Converter_is1" = Free FLV Converter V 6.93.0
"Free YouTube to MP3 Converter_is1" = Free YouTube to MP3 Converter version 3.9.35.324
"Identity Card" = Identity Card
"InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}" = NTI Backup Now 5
"InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}" = eSobi v2
"InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}" = NTI Media Maker 8
"InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}" = Acer Arcade Deluxe
"InstallShield_{5A22D889-FBDD-4AE8-86EC-089D45FC133E}" = Alcor Micro USB Card Reader
"InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}" = Acer Backup Manager
"InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}" = MyWinLocker Suite
"LManager" = Launch Manager
"Mozilla Firefox 4.0.1 (x86 en-US)" = Mozilla Firefox 4.0.1 (x86 en-US)
"Notepad++" = Notepad++
"Uninstall_is1" = Uninstall 1.0.0.1
"VLC media player" = VLC media player 1.1.7
"WildTangent acer Master Uninstall" = Acer Games
"WinLiveSuite_Wave3" = Windows Live Essentials
"winscp3_is1" = WinSCP 4.3.2
"WT088295" = Agatha Christie - Death on the Nile
"WT088300" = Bejeweled 2 Deluxe
"WT088310" = Build-a-lot 2
"WT088312" = Chuzzle Deluxe
"WT088318" = Diner Dash 2 Restaurant Rescue
"WT088350" = Jewel Quest Solitaire 2
"WT088364" = Plants vs. Zombies
"WT088373" = Blackhawk Striker 2
"WT088393" = Dora's Carnival Adventure
"WT088413" = FATE
"WT088445" = John Deere Drive Green
"WT088449" = Penguins!
"WT088453" = Polar Bowler
"WT088457" = Polar Golfer
"WT088517" = Zuma's Revenge
"WT088553" = Virtual Villagers 4 - The Tree of Life
"WT088649" = 18 Wheels of Steel - American Long Haul
"WT088653" = Jewel Quest - Heritage

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 5/11/2011 5:05:17 PM | Computer Name = Amy-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 5/11/2011 5:05:17 PM | Computer Name = Amy-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 1138

Error - 5/11/2011 5:05:17 PM | Computer Name = Amy-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 1138

Error - 5/12/2011 1:53:52 PM | Computer Name = Amy-PC | Source = SideBySide | ID = 16842787
Description = Activation context generation failed for "c:\program files (x86)\windows
live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity
found in manifest does not match the identity of the component requested. Reference
is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition
is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use
sxstrace.exe for detailed diagnosis.

Error - 5/16/2011 1:53:48 AM | Computer Name = Amy-PC | Source = SideBySide | ID = 16842787
Description = Activation context generation failed for "c:\program files (x86)\windows
live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity
found in manifest does not match the identity of the component requested. Reference
is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition
is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use
sxstrace.exe for detailed diagnosis.

Error - 5/17/2011 9:03:08 PM | Computer Name = Amy-PC | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe_SysMain, version: 6.1.7600.16385,
time stamp: 0x4a5bc3c1 Faulting module name: sysmain.dll, version: 6.1.7600.16385,
time stamp: 0x4a5be07e Exception code: 0xc0000005 Fault offset: 0x0000000000004c63
Faulting
process id: 0x384 Faulting application start time: 0x01cc149e8a144ccf Faulting application
path: C:\Windows\System32\svchost.exe Faulting module path: c:\windows\system32\sysmain.dll
Report
Id: 97cfcf77-80ea-11e0-9673-60eb695f9c1d

Error - 5/18/2011 1:40:15 AM | Computer Name = Amy-PC | Source = Application Hang | ID = 1002
Description = The program firefox.exe version 2.0.1.4120 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: f38 Start
Time: 01cc151dfb15f987 Termination Time: 16 Application Path: C:\Program Files (x86)\Mozilla
Firefox\firefox.exe Report Id: 4861b345-8111-11e0-b2c0-60eb695f9c1d

Error - 5/18/2011 1:54:09 PM | Computer Name = Amy-PC | Source = SideBySide | ID = 16842787
Description = Activation context generation failed for "c:\program files (x86)\windows
live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity
found in manifest does not match the identity of the component requested. Reference
is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition
is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use
sxstrace.exe for detailed diagnosis.

Error - 5/20/2011 2:49:19 PM | Computer Name = Amy-PC | Source = SideBySide | ID = 16842787
Description = Activation context generation failed for "c:\program files (x86)\windows
live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program
files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity
found in manifest does not match the identity of the component requested. Reference
is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition
is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use
sxstrace.exe for detailed diagnosis.

Error - 5/28/2011 11:06:27 PM | Computer Name = Amy-PC | Source = Application Hang | ID = 1002
Description = The program firefox.exe version 2.0.1.4120 stopped interacting with
Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: 6dc Start
Time: 01cc1d912539fb2d Termination Time: 20 Application Path: C:\Program Files (x86)\Mozilla
Firefox\firefox.exe Report Id: 9a47f128-89a0-11e0-9645-60eb695f9c1d

[ System Events ]
Error - 5/11/2011 11:48:39 PM | Computer Name = Amy-PC | Source = Service Control Manager | ID = 7023
Description = The Server service terminated with the following error: %%1062

Error - 5/11/2011 11:49:20 PM | Computer Name = Amy-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
cdrom

Error - 5/12/2011 12:54:37 AM | Computer Name = Amy-PC | Source = BROWSER | ID = 8032
Description =

Error - 5/12/2011 3:41:26 PM | Computer Name = Amy-PC | Source = Service Control Manager | ID = 7031
Description = The Apple Mobile Device service terminated unexpectedly. It has done
this 1 time(s). The following corrective action will be taken in 60000 milliseconds:
Restart the service.

Error - 5/12/2011 3:41:42 PM | Computer Name = Amy-PC | Source = Service Control Manager | ID = 7031
Description = The Apple Mobile Device service terminated unexpectedly. It has done
this 2 time(s). The following corrective action will be taken in 60000 milliseconds:
Restart the service.

Error - 5/12/2011 3:42:43 PM | Computer Name = Amy-PC | Source = Service Control Manager | ID = 7032
Description = The Service Control Manager tried to take a corrective action (Restart
the service) after the unexpected termination of the Apple Mobile Device service,
but this action failed with the following error: %%1056

Error - 5/13/2011 6:44:44 PM | Computer Name = Amy-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
cdrom

Error - 5/14/2011 1:43:05 AM | Computer Name = Amy-PC | Source = BROWSER | ID = 8032
Description =

Error - 5/14/2011 2:25:44 PM | Computer Name = Amy-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
cdrom

Error - 5/14/2011 7:21:12 PM | Computer Name = Amy-PC | Source = BROWSER | ID = 8032
Description =


< End of report >

#4 SweetTech

SweetTech

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Posted 13 June 2011 - 04:59 PM

Hi!

It's possible that it's on a Recovery Partition on your computer.

I'm really not seeing anything out of the ordinary in your logs, but we'll run through some additional scans and see what they turn up.

OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Services
    :OTL
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4 - HKU\S-1-5-21-3275867966-2158043898-1641902322-1001..\Run: [RESTART_STICKY_NOTES] File not found
    O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] File not found
    O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] File not found
    O33 - MountPoints2\{a28b5627-226b-11e0-973c-560f6e5f97eb}\Shell - "" = AutoRun
    O33 - MountPoints2\{a28b5627-226b-11e0-973c-560f6e5f97eb}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
    O33 - MountPoints2\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\Shell - "" = AutoRun
    O33 - MountPoints2\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\Shell\AutoRun\command - "" = D:\LaunchU3.exe
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



Scanning with MalwareBytes' Anti-Malware

Please download Malwarebytes' Anti-Malware (v1.51.0.1200) and save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.



NEXT:



ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.



  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Make sure that the option "Remove found threats" is Unchecked
  • When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
    • Enable Anti-Stealth technology
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NEXT:



Security Check
Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#5 smilesxdd

smilesxdd
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Posted 14 June 2011 - 11:21 PM

Thanks so much! The scans didn't find anything but I attached the malwarebytes and security check logs anyway. The ESET scanner didn't give me a report since it didn't find any threats.

OTL Fix:

All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\S-1-5-21-3275867966-2158043898-1641902322-1001\Software\Microsoft\Windows\CurrentVersion\Run\\RESTART_STICKY_NOTES deleted successfully.
Registry value HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
Registry value HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{a28b5627-226b-11e0-973c-560f6e5f97eb}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a28b5627-226b-11e0-973c-560f6e5f97eb}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{a28b5627-226b-11e0-973c-560f6e5f97eb}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{a28b5627-226b-11e0-973c-560f6e5f97eb}\ not found.
File E:\LaunchU3.exe -a not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c32c4f80-7c4a-11e0-96c5-560f6e5f97eb}\ not found.
File D:\LaunchU3.exe not found.
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Amy\Desktop\cmd.bat deleted successfully.
C:\Users\Amy\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point

[EMPTYTEMP]

User: All Users

User: Amy
->Temp folder emptied: 535892638 bytes
->Temporary Internet Files folder emptied: 66714184 bytes
->FireFox cache emptied: 1081467949 bytes
->Flash cache emptied: 89390 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56504 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 29543777 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50467 bytes
RecycleBin emptied: 654416 bytes

Total Files Cleaned = 1,635.00 mb


[EMPTYFLASH]

User: All Users

User: Amy
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.24.0 log created on 06142011_220834

Files\Folders moved on Reboot...
C:\Users\Amy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.
File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.

Registry entries deleted on Reboot...


MalwareBytes:
Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6859

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

6/14/2011 10:41:25 PM
mbam-log-2011-06-14 (22-41-25).txt

Scan type: Quick scan
Objects scanned: 160078
Time elapsed: 1 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Security Check:
Results of screen317's Security Check version 0.99.13
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Flash Player Out of Date!
Adobe Flash Player 10.2.152.26
Adobe Reader X (10.0.1)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

system32 AvastSvc.exe -?-
Alwil Software Avast5 AvastUI.exe
``````````End of Log````````````

#6 SweetTech

SweetTech

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Posted 15 June 2011 - 02:39 PM

Hi!

Thanks so much! The scans didn't find anything but I attached the malwarebytes and security check logs anyway. The ESET scanner didn't give me a report since it didn't find any threats.

Okay. :)

Your SecurityCheck log indicates that your version of Flash Player is outdated. This is a vulnerability that needs to be addressed. Please remove the outdated version of Flash Player and then install the latest version.

OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Services
    :Files
    ipconfig /flushdns /c
    :Commands
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.


    netsvcs
    drivers32
    hklm\software\clients\startmenuinternet|command /rs
    %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Push the Posted Image button.
  • A report will open. Copy and Paste that report in your next reply.


NEXT:



What outstanding issues (if any) are you still experiencing with your computer?

Edited by SweetTech, 15 June 2011 - 02:39 PM.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#7 smilesxdd

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Posted 15 June 2011 - 08:01 PM

I haven't been having issues with my laptop since I've been using my other laptop instead. I'm sorry if that isn't helpful :( My only cause for suspicion were the redirects that I experienced earlier and the process MMDx64Fx.exe that I deleted before I posted on this forum (as well as the amicosinglun64.exe that I had never noticed before on my running processes which is still running now) Thank you so so much for your help again!

OTL Fix Log:

All processes killed
========== SERVICES/DRIVERS ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Amy\Desktop\cmd.bat deleted successfully.
C:\Users\Amy\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
Restore point Set: OTL Restore Point

[EMPTYTEMP]

User: All Users

User: Amy
->Temp folder emptied: 1628 bytes
->Temporary Internet Files folder emptied: 87564 bytes
->FireFox cache emptied: 46947131 bytes
->Flash cache emptied: 566 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 10775293 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 6164800 bytes

Total Files Cleaned = 61.00 mb


[EMPTYFLASH]

User: All Users

User: Amy
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.24.0 log created on 06152011_203838

Files\Folders moved on Reboot...
C:\Users\Amy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast5_\Webshlock.txt scheduled to be moved on reboot.
File move failed. C:\Windows\temp\dsiwmis.log scheduled to be moved on reboot.

Registry entries deleted on Reboot...




OTL Custom Scan Log:

OTL logfile created on: 6/15/2011 8:47:47 PM - Run 2
OTL by OldTimer - Version 3.2.24.0 Folder = C:\Users\Amy\Desktop
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.68 Gb Total Physical Memory | 2.54 Gb Available Physical Memory | 69.02% Memory free
7.36 Gb Paging File | 6.18 Gb Available in Paging File | 84.04% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 283.99 Gb Total Space | 163.11 Gb Free Space | 57.43% Space Free | Partition Type: NTFS

Computer Name: AMY-PC | User Name: Amy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/06/13 17:33:03 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
PRC - [2010/09/07 12:12:02 | 002,838,912 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastUI.exe
PRC - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
PRC - [2010/08/10 05:06:16 | 000,975,952 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LManager.exe
PRC - [2010/08/10 05:06:16 | 000,321,104 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe
PRC - [2010/08/10 05:06:16 | 000,305,744 | ---- | M] (Dritek System Inc.) -- C:\Program Files (x86)\Launch Manager\LMworker.exe
PRC - [2010/06/28 18:23:12 | 000,265,984 | ---- | M] (NewTech Infosystems, Inc.) -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
PRC - [2010/06/28 18:23:06 | 000,255,744 | ---- | M] (NewTech Infosystems, Inc.) -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
PRC - [2010/06/09 21:54:22 | 000,206,208 | ---- | M] () -- C:\Windows\PLFSetI.exe
PRC - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
PRC - [2010/03/11 01:11:56 | 000,407,920 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
PRC - [2010/03/11 01:11:42 | 000,201,584 | ---- | M] (Egis Technology Inc.) -- C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe
PRC - [2010/03/03 23:16:06 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/03/03 23:16:04 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/02/09 14:57:46 | 000,704,032 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe
PRC - [2010/01/29 19:52:58 | 000,260,640 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe
PRC - [2010/01/28 19:27:36 | 000,243,232 | ---- | M] (Acer Group) -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe
PRC - [2010/01/08 09:21:22 | 000,023,584 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Acer\Registration\GREGsvc.exe
PRC - [2009/09/30 22:34:22 | 002,314,240 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2009/09/30 22:33:08 | 000,262,144 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe


========== Modules (SafeList) ==========

MOD - [2011/06/13 17:33:03 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
MOD - [2010/08/21 01:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Web Scanner)
SRV:64bit: - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Mail Scanner)
SRV:64bit: - [2010/09/07 12:11:59 | 000,040,384 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2010/06/11 17:27:26 | 000,868,896 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe -- (ePowerSvc)
SRV:64bit: - [2010/04/22 13:39:54 | 000,171,040 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Acer\Optical Drive Power Management\ODDPWRSvc.exe -- (ODDPwrSvc)
SRV:64bit: - [2010/01/28 19:27:36 | 000,243,232 | ---- | M] (Acer Group) [Auto | Running] -- C:\Program Files\Acer\Acer Updater\UpdaterService.exe -- (Updater Service)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2010/08/10 05:06:16 | 000,321,104 | ---- | M] (Dritek System Inc.) [Auto | Running] -- C:\Program Files (x86)\Launch Manager\dsiwmis.exe -- (DsiWMIService)
SRV - [2010/06/28 18:23:06 | 000,255,744 | ---- | M] (NewTech Infosystems, Inc.) [Auto | Running] -- C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe -- (NTI IScheduleSvc)
SRV - [2010/05/26 22:41:06 | 000,305,520 | ---- | M] (Egis Technology Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\EgisTec MyWinLocker\x86\MWLService.exe -- (MWLService)
SRV - [2010/04/03 19:01:24 | 000,246,520 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Acer Games\Acer Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/03 23:16:06 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel®
SRV - [2010/01/29 19:52:58 | 000,260,640 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe -- (RS_Service)
SRV - [2010/01/08 09:21:22 | 000,023,584 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Acer\Registration\GREGsvc.exe -- (GREGService)
SRV - [2009/09/30 22:34:22 | 002,314,240 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2009/09/30 22:33:08 | 000,262,144 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/02/18 16:36:58 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/09/07 11:47:33 | 000,061,008 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2010/08/24 05:55:44 | 000,076,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2010/07/15 17:57:34 | 002,350,952 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2010/07/01 18:52:18 | 000,051,600 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\dc3d.sys -- (dc3d)
DRV:64bit: - [2010/04/28 02:21:38 | 000,018,432 | ---- | M] (NTI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NTIDrvr.sys -- (NTIDrvr)
DRV:64bit: - [2010/04/28 02:21:38 | 000,017,408 | ---- | M] (NTI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\UBHelper.sys -- (UBHelper)
DRV:64bit: - [2010/04/21 11:48:44 | 010,326,784 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/03/03 22:51:40 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/02/26 17:02:12 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/03 07:08:30 | 000,271,872 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2009/09/17 21:12:06 | 000,292,912 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/09/17 15:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:00:13 | 000,013,824 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\Dot4Scan.sys -- (Dot4Scan)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/02 22:15:30 | 000,060,464 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDVDisk.sys -- (mwlPSDVDisk)
DRV:64bit: - [2009/06/02 22:15:30 | 000,022,576 | ---- | M] (Egis Technology Inc.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDFilter.sys -- (mwlPSDFilter)
DRV:64bit: - [2009/06/02 22:15:30 | 000,020,016 | ---- | M] (Egis Technology Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mwlPSDNserv.sys -- (mwlPSDNServ)
DRV:64bit: - [2009/05/26 09:32:38 | 000,040,448 | ---- | M] (Alcor Micro, Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\AmUStor.sys -- (AmUStor)
DRV:64bit: - [2009/05/18 13:17:08 | 000,034,152 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "www.yahoo.com"
FF - prefs.js..extensions.enabledItems: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.8.6
FF - prefs.js..extensions.enabledItems: {ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1


FF - HKLM\software\mozilla\Mozilla Firefox 4.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2011/05/10 14:26:17 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 4.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/05/06 17:15:51 | 000,000,000 | ---D | M]

[2010/12/17 22:43:39 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Amy\AppData\Roaming\Mozilla\Extensions
[2011/06/15 20:19:11 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\f0xuo2uw.default\extensions
[2011/06/15 20:19:11 | 000,000,000 | ---D | M] (DownloadHelper) -- C:\Users\Amy\AppData\Roaming\Mozilla\Firefox\Profiles\f0xuo2uw.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
[2010/12/17 22:43:05 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
File not found (No name found) --
[2011/05/06 17:15:46 | 000,142,296 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
[2011/05/06 17:15:48 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\searchplugins\bing.xml

O1 HOSTS File: ([2011/06/14 22:08:35 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O4:64bit: - HKLM..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe (Acer Incorporated)
O4:64bit: - HKLM..\Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe (AlcorMicro Co., Ltd.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [ODDPwr] C:\Program Files\Acer\Optical Drive Power Management\ODDPwr.exe (Acer Incorporated)
O4:64bit: - HKLM..\Run: [PLFSetI] C:\Windows\PLFSetI.exe ()
O4:64bit: - HKLM..\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [avast5] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [BackupManagerTray] C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe (NewTech Infosystems, Inc.)
O4 - HKLM..\Run: [EgisTecPMMUpdate] C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe (Egis Technology Inc.)
O4 - HKLM..\Run: [EgisUpdate] C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe (Egis Technology Inc.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [MDS_Menu] C:\Program Files (x86)\Acer Arcade Deluxe\MediaShow Espresso\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm ()
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\grooveLocalGWS {88FED34C-F0CA-4636-A375-3CB6248B04CD} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\livecall {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\msnim {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlmailhtml {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Acer\Acer VCM\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - Reg Error: Key error. - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*


Drivers32:64bit: msacm.l3acm - C:\Windows\System32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.l3acm - C:\Windows\SysWOW64\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: vidc.cvid - C:\Windows\SysWow64\iccvid.dll (Radius Inc.)

========== Files/Folders - Created Within 30 Days ==========

[2011/06/14 22:38:28 | 000,000,000 | ---D | C] -- C:\Users\Amy\AppData\Roaming\Malwarebytes
[2011/06/14 22:38:20 | 000,039,984 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2011/06/14 22:38:20 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/06/14 22:38:19 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2011/06/14 22:38:16 | 000,025,912 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2011/06/14 22:38:16 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2011/06/14 22:36:13 | 009,435,312 | ---- | C] (Malwarebytes Corporation ) -- C:\Users\Amy\Desktop\mbam-setup-1.51.0.1200.exe
[2011/06/14 22:08:34 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/06/13 17:32:38 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
[2011/06/06 15:51:45 | 000,607,222 | R--- | C] (Swearware) -- C:\Users\Amy\Desktop\dds.scr
[2011/06/04 00:25:50 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Wise Registry Cleaner
[2010/10/06 01:18:18 | 000,051,712 | ---- | C] ( ) -- C:\Windows\AutosetFrequency.exe

========== Files - Modified Within 30 Days ==========

[2011/06/15 20:49:33 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/06/15 20:49:33 | 000,009,920 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/06/15 20:41:49 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/06/15 20:41:09 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/06/15 20:41:05 | 2962,300,928 | -HS- | M] () -- C:\hiberfil.sys
[2011/06/15 20:19:03 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/06/15 00:31:09 | 000,740,374 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/06/15 00:31:09 | 000,624,178 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/06/15 00:31:09 | 000,106,522 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/06/15 00:09:15 | 000,879,099 | ---- | M] () -- C:\Users\Amy\Desktop\SecurityCheck.exe
[2011/06/14 22:38:20 | 000,001,117 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/06/14 22:37:24 | 009,435,312 | ---- | M] (Malwarebytes Corporation ) -- C:\Users\Amy\Desktop\mbam-setup-1.51.0.1200.exe
[2011/06/14 22:08:35 | 000,000,098 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\Hosts
[2011/06/13 17:33:03 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Amy\Desktop\OTL.exe
[2011/06/06 15:51:57 | 000,607,222 | R--- | M] (Swearware) -- C:\Users\Amy\Desktop\dds.scr
[2011/05/29 09:11:30 | 000,039,984 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
[2011/05/29 09:11:20 | 000,025,912 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

========== Files Created - No Company Name ==========

[2011/06/15 00:08:56 | 000,879,099 | ---- | C] () -- C:\Users\Amy\Desktop\SecurityCheck.exe
[2011/06/14 22:38:20 | 000,001,117 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/05/09 19:59:41 | 000,000,600 | ---- | C] () -- C:\Users\Amy\AppData\Roaming\winscp.rnd
[2010/12/27 02:01:14 | 000,007,597 | ---- | C] () -- C:\Users\Amy\AppData\Local\Resmon.ResmonCfg
[2010/12/17 22:43:33 | 000,000,000 | ---- | C] () -- C:\Windows\nsreg.dat
[2010/10/06 01:18:18 | 000,206,208 | ---- | C] () -- C:\Windows\PLFSetI.exe
[2010/10/06 01:18:18 | 000,000,637 | ---- | C] () -- C:\Windows\AutoSetFrequency.ini
[2010/10/06 01:18:18 | 000,000,378 | ---- | C] () -- C:\Windows\PidList.ini
[2010/09/09 01:29:02 | 000,870,560 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin
[2010/09/09 01:29:02 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/09/09 01:29:02 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/09/09 01:29:02 | 000,104,636 | ---- | C] () -- C:\Windows\SysWow64\igfcg575m.bin
[2010/09/09 01:28:59 | 000,127,868 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng575.bin
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2010/12/18 09:44:03 | 000,000,000 | ---D | M] -- C:\Users\Amy\AppData\Roaming\acccore
[2011/04/18 19:37:12 | 000,000,000 | ---D | M] -- C:\Users\Amy\AppData\Roaming\DC++
[2010/12/21 20:40:12 | 000,000,000 | ---D | M] -- C:\Users\Amy\AppData\Roaming\DVDVideoSoftIEHelpers
[2011/02/05 21:47:47 | 000,000,000 | ---D | M] -- C:\Users\Amy\AppData\Roaming\FreeFLVConverter
[2011/05/10 14:26:21 | 000,000,000 | ---D | M] -- C:\Users\Amy\AppData\Roaming\Notepad++
[2010/12/17 23:06:23 | 000,000,000 | ---D | M] -- C:\Users\Amy\AppData\Roaming\WildTangent
[2011/06/03 23:35:40 | 000,032,554 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Custom Scans ==========


< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\HideIconsCommand: "C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe" /HideShortcuts [2011/05/06 17:15:48 | 000,711,672 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ShowIconsCommand: "C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe" /ShowShortcuts [2011/05/06 17:15:48 | 000,711,672 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ReinstallCommand: "C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe" /SetAsDefaultAppGlobal [2011/05/06 17:15:48 | 000,711,672 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\open\command\\: C:\Program Files (x86)\Mozilla Firefox\firefox.exe [2011/05/06 17:15:46 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\properties\command\\: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -preferences [2011/05/06 17:15:46 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\safemode\command\\: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode [2011/05/06 17:15:46 | 000,924,632 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\Windows\System32\ie4uinit.exe" -show [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\Windows\System32\ie4uinit.exe" -reinstall [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\Windows\System32\ie4uinit.exe" -hide [2009/07/13 21:14:21 | 000,176,128 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files (x86)\Internet Explorer\iexplore.exe" -extoff [2011/02/24 01:32:52 | 000,673,040 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: C:\Program Files (x86)\Internet Explorer\iexplore.exe [2011/02/24 01:32:52 | 000,673,040 | ---- | M] (Microsoft Corporation)

< %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >

< End of report >

#8 SweetTech

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Posted 16 June 2011 - 08:56 AM

Hello,

Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.



NEXT:



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Commands
    [ClearAllRestorePoints]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.


NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:
  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===



Below I have included a number of recommendations for how to protect your computer against malware infections.


Updated Anti-Virus Program
It's essential that you have an updated anti-virus program running on your computer. You don't want to run more than one as it can cause program conflicts, as well as false positives

You can view an excellent list of Free Security Software programs that has been compiled by GeekstoGo.


Avoid P2P Programs

Remember that no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download. All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

If you have any of these programs installed then I highly suggest you uninstall them.

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Internet Browsers

Many of the users that I assist here on the forums, ask me which programs they can use to prevent themselves from getting infected again in the future. The best answer I can give you is too practice safe browsing.

Please consider using an alternative browser such as Google Chrome or Opera. They are both much more secure than Internet Explorer, immune to almost all known browser hijackers, and also have great built-in pop-up blockers.

I also suggest you make your Internet Explore more secure.


Make Internet Explorer more secure

  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



Extra Goodies

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • You should run an updated scan with MalwareBytes' Anti-Malware weekly. Instructions are included below:

    • Open Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Check for Updates

  • Be weary of e-mails from unknown senders. Keep the following in mind as well: If it's to good to be true, then it more than likely is.

  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for Chrome and Opera.
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#9 smilesxdd

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Posted 16 June 2011 - 11:21 PM

I did the OTL Fix & cleaunup. Thank you so much for your time!

#10 SweetTech

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Posted 17 June 2011 - 09:15 AM

You're more than welcome! I'm glad that we were able to work together to solve the issues you were experiencing with your computer.

Please take care!

Kindest Regards,
SweetTech.

____________________________________________________

Since it appears that the issues you were experiencing with your computer have been resolved, I am going to close this thread. If you should need the thread re-opened please send me a Private Message (PM) with a request to re-open the thread, as well as the link to the thread in question, and I'd be happy to re-open the thread.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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