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Malware causing redirects from Google results


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3 replies to this topic

#1 jaslock

jaslock

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  • Local time:03:58 PM

Posted 06 June 2011 - 11:35 AM

Hello

I am using Windows XP and seem to have picked up some unwanted malware. Whenever I open either Explorer or Firefox the software often attempts to open up a second window that takes me to Google or sometimes Blinkbox.com.

If I do use Google and then click on any of the search results, I am redirected to completely different sites. These often advertise malware removal software.

Might be unrelated but I have also noticed that soon after start up my PC can start to run very slowly and a look in the Windows Task Manger shows a process called svchost.exe that takes up more than 90% of the CPU resource for lengthy periods of time. If I end this process, things speed up but soon after the system can hang meaning I have to reboot.

Have run scans from AVG antivirus software and from Malwarebytes Anti Malware and nothing is being picked up.

Have followed the excellent advice in the preparation guide on this forum and have attached various files as suggested.

Many thanks in advance and really looking forward to getting my old PC back.


.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_24
Run by Jason at 17:44:08 on 2011-06-03
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1535.611 [GMT 1:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\HelpCtr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://connect.garmin.com/dashboard
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Internet Explorer Provided By Sky Broadband
uDefault_Page_URL = hxxp://www.skybroadband.com
uInternet Connection Wizard,ShellNext = hxxp://www.skybroadband.com/
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: [<NO NAME>]
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [CHotkey] zHotkey.exe
mRun: [ShowWnd] ShowWnd.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bigfix.lnk - c:\program files\bigfix\BigFix.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.2.0/GarminAxControl.CAB
DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - hxxp://kitchenplanner.ikea.com/gb/Core/Player/2020PlayerAX_Win32.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1270657685140
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{311CD09B-C769-476D-9E3A-CE3AB8C715D8} : DhcpNameServer = 192.168.2.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jason\application data\mozilla\firefox\profiles\dr85bqnx.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: browser.startup.homepage - www.bbc.co.uk
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=PF&o=15176&locale=en_UK&apn_uid=B9962A97-5CD5-4A1E-AD3E-33D66FF13BB8&apn_ptnrs=RW&apn_sauid=41F797CA-56CE-4E07-B185-B5F38E94F743&apn_dtid=YYYYYYYYGB&q=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\documents and settings\jason\application data\mozilla\firefox\profiles\dr85bqnx.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\jason\application data\mozilla\firefox\profiles\dr85bqnx.default\extensions\2020player@2020technologies.com\plugins\NP2020Player.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\nos\bin\np_gp.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-30 136176]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-5-12 947528]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-10-30 136176]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\wpffontcache_v0400.exe --> c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [?]
.
=============== Created Last 30 ================
.
2011-05-30 17:18:54 -------- d-----w- c:\documents and settings\jason\Calibre Library
2011-05-30 17:18:45 -------- d-----w- c:\documents and settings\jason\application data\calibre
2011-05-30 17:18:06 -------- d-----w- c:\program files\Calibre2
2011-05-29 12:11:11 -------- d-----w- c:\documents and settings\jason\application data\Malwarebytes
2011-05-29 12:10:36 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 12:10:35 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-29 12:10:26 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-29 12:10:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-07 20:13:33 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-07 20:13:33 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-07 20:13:33 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-07 20:13:33 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-07 20:13:33 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-05-07 20:13:32 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-07 20:13:32 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-07 20:13:31 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
.
==================== Find3M ====================
.
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD1600JD-22HBB0 rev.08.02D08 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-17
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8981E31B
user & kernel MBR OK
.
============= FINISH: 18:10:42.59 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 11 June 2011 - 01:05 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 jaslock

jaslock
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Posted 13 June 2011 - 07:41 AM

Hello Gringo

Many thanks for your help so far.

I am about to move house and have had to put my PC in storage. Unfortunately it is going to be about ten days before I can set up my PC again and start to follow your instructions.

I know you get very busy with queries like mine so is it best for me to start a new thread again when my PC is back up and running?

(currently replying from my work PC)

Thanks again

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 13 June 2011 - 08:01 AM

I will close this and send me another PM when you you are ready to work on the infected PC



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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