I am looking for a way to allow helpdesk staff to manage printers from the MMC without adding them to the admin group. Using this article I was able to allow them to manage printers when they log on to the server, but would really like to find a way to allow them to do this from an MMC.
Initially I had just added the users to the print operators group and the power users group which proved to be worthless, I donít know what Microsoft was thinking when they created the Print Operators group but it serves no apparent use and is ridiculously restricted and useless.
Anyway with the above changes users can now fully manage printers, from the server as memebers of the power uses groups and the print operators group but I would really like them to be able to use MMC to manage them. Iíve been researching online but havenít found too much on it so any help would be much appreciated.