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trojan-bnk.win32.keylogger.gen help?


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#1 smockers

smockers

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Posted 05 June 2011 - 07:33 PM

I'm using this how-to page to remove the virus (http://www.bleepingcomputer.com/virus-removal/remove-antivirus-vista-2010), but I'm a bit stuck at this one step. I put all the necessary files onto my USB and plugged it into the infected computer. I opened up My Computer and saw my USB. I click on it and luckily I see both files (Malwarebytes setup and the reg files). As per the instructions, I double-clicked the FixExe.reg files and clicked "Yes." The instructions say I should be able to now download Malwarebytes. I double-click mbam-setup, but... nothing happens or pops up. No installation wizard or anything like that. I'm not sure what to do now. As you can tell, I'm a bit of a noob when it comes to this kind of stuff. Help would be greatly appreciated! Thanks! Oh, and I use Windows XP if that's any help. If you need me to provide any more information that would help you figure out my predicament, I'll gladly cooperate. :lol:

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