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#1 stevejd58

stevejd58

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  • 22 posts
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  • Local time:09:18 AM

Posted 05 June 2011 - 04:07 PM

Caught by the goingonearth bug and keep getting redirected to other search engines/sites from google. I have tried mbam, superantispyware and spybot with no luck so I must turn to the experts.
here is my DDS log
.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Steve at 1:42:35 on 2011-06-05
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2014.1053 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\Program Files\Jetico\BCWipe\BCWipeSvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Jetico\BCWipe\BCWipeTM.exe
C:\Program Files\Jetico\BCWipe\BCWipeTM.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\LGScsiCommandService.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\601790b9-3048-4fa3-81a6-cafdbe35a352.com
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.co.uk/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: HistoryTriggerBHO Class: {21a88cb9-84d2-4020-a2d1-b25a21034884} - c:\program files\lg electronics\lg pc suite iv\linkair\LinkAirBrowserHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110516201946.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Open with Scansoft PDF Converter 3.0 - c:\program files\scansoft\omnipage15.0\pdfconverter3\IEShellExt.dll /100
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.11.1
TCP: Interfaces\{00E6AB5D-BCC3-4AED-863E-3BF9FFF9886E} : DhcpNameServer = 192.168.11.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\615\G2AWinLogon.dll
Notify: TPSvc - TPSvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {Q4A0WJ3Y-JDW6-C1W5-26O4-0B1D6554N72A} - c:\windows\system32\installdir\Server.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\steve.home\application data\mozilla\firefox\profiles\l51ohicd.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - google.co.uk
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ClickPotatoLiteSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\nos\bin\np_gp.dll
.
============= SERVICES / DRIVERS ===============
.
R0 fsh;fsh;c:\windows\system32\drivers\fsh.sys [2010-3-18 40640]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-4-1 387480]
R1 BIOS;BIOS;c:\windows\system32\drivers\BIOS.sys [2011-4-1 13696]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2011-4-1 84200]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2001-8-23 14336]
R2 BCWipeSvc;BCWipe service;c:\program files\jetico\bcwipe\BCWipeSvc.exe [2011-3-28 95544]
R2 LGScsiCommandService;LG SCSI command service;c:\windows\system32\LGScsiCommandService.exe [2011-4-10 47616]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-1 271480]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-1 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-1 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-1 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-4-1 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-4-1 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-4-1 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-4-1 56064]
R3 LgBttPort;LGE Bluetooth TransPort;c:\windows\system32\drivers\lgbtport.sys [2009-9-29 12160]
R3 lgbusenum;LG Bluetooth Bus Enumerator;c:\windows\system32\drivers\lgbtbus.sys [2009-9-29 10496]
R3 LGVMODEM;LGE Virtual Modem;c:\windows\system32\drivers\lgvmodem.sys [2009-9-29 12928]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-4-1 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-4-1 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-4-1 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2011-4-1 88736]
RUnknown szkg5;szkg5; [x]
RUnknown szkgfs;szkgfs; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-4-28 136176]
S3 FlashUSB;FlashUSB;c:\windows\system32\drivers\FlashUSB.sys [2010-12-26 16896]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-4-28 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-5-31 39984]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2011-4-1 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-4-1 84488]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 BCSWAP;BCSWAP;c:\windows\system32\drivers\bcswap.sys [2010-3-18 92096]
UnknownUnknown is3srv;is3srv; [x]
.
=============== Created Last 30 ================
.
2011-06-04 19:02:32 -------- d-----w- c:\documents and settings\all users.windows\application data\STOPzilla!
2011-05-31 22:33:23 0 ---ha-w- c:\documents and settings\steve.home\local settings\application data\BIT2A4.tmp
2011-05-31 20:38:12 -------- d-----w- c:\program files\common files\Akamai
2011-05-31 20:01:54 -------- d-----w- c:\documents and settings\all users.windows\application data\Corel Painter 12
2011-05-31 18:53:07 -------- d-----w- c:\documents and settings\steve.home\application data\Malwarebytes
2011-05-31 18:53:02 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-31 18:52:59 -------- d-----w- c:\documents and settings\all users.windows\application data\Malwarebytes
2011-05-31 18:52:56 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-30 23:27:50 120832 --sha-r- c:\windows\system32\c_10081R.dll
2011-05-30 23:04:36 -------- d-----w- c:\windows\system32\InstallDir
2011-05-24 21:26:48 -------- d-----w- c:\program files\Direct WAV MP3 Splitter
2011-05-15 19:05:06 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-07 18:04:11 -------- d-----w- C:\$WINDOWS.~BT
.
==================== Find3M ====================
.
2011-04-14 18:40:56 2828 --sha-w- c:\windows\system32\KGyGaAvL.sys
2011-04-14 18:40:55 88 --sh--r- c:\windows\system32\A2B776435E.sys
2011-04-14 13:01:38 95824 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 13:01:38 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 13:01:38 88736 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 13:01:38 84488 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 13:01:38 84200 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 13:01:38 56064 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 13:01:38 52320 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 13:01:38 387480 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 13:01:38 314088 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 13:01:38 153280 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-14 13:01:38 141792 ----a-w- c:\windows\system32\mfevtps.exe
2011-04-12 20:42:05 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-04-12 20:42:05 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-04-01 12:18:08 315392 ----a-w- c:\windows\HideWin.exe
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 1:43:38.20 ===============

Attached Files



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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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  • Location:Greenup, Ill USA
  • Local time:03:18 AM

Posted 05 June 2011 - 05:00 PM

Hello stevejd58,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.

1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe from Kaspersky's website and not TDSSKiller.zip which appears to be an older version of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TDsskiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 stevejd58

stevejd58
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  • Local time:09:18 AM

Posted 06 June 2011 - 05:55 AM

nothing found by TDsskiller

attached is the log from Combofix

I will respond later today as to how my machine is running, unfortunately work calls
thanks
SteveJD

Attached Files

  • Attached File  log.txt   18.18KB   1 downloads


#4 stevejd58

stevejd58
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  • Local time:09:18 AM

Posted 06 June 2011 - 01:48 PM

the essentials are done (work finished)
So far no more redirects

#5 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
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  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:03:18 AM

Posted 06 June 2011 - 06:53 PM

Hello,

Your log looks good. I see you have MALWAREBYTES and Super Antispyware on your machine already. Please update both of those and do a full scan with both a post there logs. Also run this scanner and post its log.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Things to include in your next reply::
MBAM log
SAS log
Eset log
How is your amchine running now?

" Extinguishing Malware from the world"

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#6 stevejd58

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Posted 08 June 2011 - 08:54 AM

You were right about eset taking some time, 4hrs +.
Eset came up with nothing so didn't produce a log.
Attached are Mbam & Superatispyware logs

Attached Files



#7 fireman4it

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Posted 08 June 2011 - 04:14 PM

Hello, stevejd58.
Congratulations! You now appear clean! :cool:


Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".


Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.



Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#8 stevejd58

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Posted 09 June 2011 - 03:19 PM

Hi
Thanks for your support and advice, I can do things upto a certain point but sometimes its time to call the experts in. Everything seems to be running well
Thanks again
SteveJD58

Edited by stevejd58, 09 June 2011 - 03:20 PM.


#9 fireman4it

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Posted 09 June 2011 - 04:25 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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