Posted 05 June 2011 - 06:44 AM
I originally posted this in the "Virus, Trojan, Spyware, and Malware Removal Logs" forum. I think I should have posted here first as I do not have any logs?
I have an ACER Inspire 5532-5535 running Windows 7 64 bit Home Edition.
Two days ago I went to KeyGenGuru.com and downloaded a file. I extracted the file, and when I opened it, my computer immediately shut off. When I tried to start it back up, instead of booting normally, Startup Repair opened. It said it could not repair the problem. I tried to boot in Safe mode but could not.
I can get to the command prompt. It shows X:\. I do not see any of my personal files.
On a different PC, I created a Kaspersky rescue disc and ran it on the sick PC. I was not able to update the virus files, the version I used was from March, 2011. It found a virus called Rootkit.Win32.TDSS.rr. I disinfected the file – it said it was successful.
I ran Kapersky on boot and system files, and started to run it on the entire C:\ drive, and while doing that – I did see many of the files I had installed and used on my working PC - flash on the screen as they were checked. The C:\ drive scan was extremely slow and I decided to try to boot without completing the C:\ drive scan to see if the problem was already fixed.
When I re-boot, the way my computer booted up had changed slightly. Now it flashes a blue screen very quickly – too fast to look at, and then again restarts the computer and I am asked if I want to start windows normally or launch Startup Repair. I tried both and neither worked, and I still cannot boot up the computer in Safe Mode.
Any help would be greatly appreciated.