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I am horribly infected and need help PLEASE!


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#1 lilaibball

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Posted 04 June 2011 - 09:39 PM

I suddenly got the virus Malware Protection which keeps sending me pop up messages on the bottom right corner. Also at the same time, I got the virus called Windows 7 Recovery which is finding all these fake viruses. One of the virus deleted ALL my documents, programs, wallpaper, and my homescreen is just black. How do I fix these viruses? Can i fix it without downloading any programs, because i tried the system restore thing but the virus would not let me open it.

Also, im not very advanced so please give easy instructions...Thanks!

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#2 herg62123

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Posted 04 June 2011 - 10:21 PM

I suddenly got the virus Malware Protection which keeps sending me pop up messages on the bottom right corner. Also at the same time, I got the virus called Windows 7 Recovery which is finding all these fake viruses. One of the virus deleted ALL my documents, programs, wallpaper, and my homescreen is just black. How do I fix these viruses? Can i fix it without downloading any programs, because i tried the system restore thing but the virus would not let me open it.

Also, im not very advanced so please give easy instructions...Thanks!



hi lilaibball my name is herg62123


question for you - does the fake app look like this? Removal of Windows 7 Recovery Guide

if it does towards the bottom of the page shows how to step by step on how to fix this bug.

Edited by herg62123, 04 June 2011 - 10:22 PM.

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#3 boopme

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Posted 04 June 2011 - 10:59 PM

Follow the above guide. You will need to install the apps in it.

Please post the log when done
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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