Posted 08 June 2011 - 08:03 PM
I tried the process of turning off the monitor and holding down the Exit and Menu buttons, etc. The options available to me on the menu list were: Exit, Positioning, Image Settings, Color Settings, OSD Settings, Language and Factory Reset. I chose Factory Reset and it showed All Settings, which I clicked on also - there was nothing listed under this. I did not find the Burn-In option. Then I decided to try a self-test feature for the monitor I saw on the Dell support page. The outcome of that was when I did all the steps required, my monitor wouldn't turn on again. There was no floating dialog box. So I looked in the Device Manager for problems with the video controller, as suggested on the Dell support page. My SM bus controller wasn't there (but I knew that was missing for some time already). I found that Dell had updates for ATI, which I downloaded because it was recommended, and I found out that the SM bus controller would be called a chipset - found that on their website and downloaded that also. Now my monitor shuts off and I don't get the automatic changing colors. I haven't used a screen saver in a long time and I tried several times to "activate" one, but it will not display. When inactive it will display the Windows logo in changing positions for a short period of time, but then the screen is totally black. I did forget to mention that I was getting the auto adjust in progress message very often when I was having the monitor problem - now auto adjust message appears only if I play a game.