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Infected with TDSS, getting IE pop-ups and programs won't run


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17 replies to this topic

#1 angua

angua

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  • Local time:08:49 AM

Posted 04 June 2011 - 06:17 AM

I tried removing Windows XP recovery recently following the instructions on here. However I keep getting IE pop-ups (slow script warnings on various sites) and I cannot run my Rosetta Stone software - it starts to open then shuts down, no error message. Any help would be graetly appreciated. Logs posted below.

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_22
Run by SONY VAIO at 11:47:23 on 2011-06-04
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.185 [GMT 1:00]
.
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9A1C198A-FB94-4F36-A144-4C055B3E3340} : DhcpNameServer = 192.168.1.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\sony vaio\application data\mozilla\firefox\profiles\56ut4aq9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-4-19 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-4-19 656320]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-4-28 53816]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-5-21 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-5-21 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110518.001\BHDrvx86.sys [2011-5-22 802936]
R1 RapportCerberus_26762;RapportCerberus_26762;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\26762\RapportCerberus_26762.sys [2011-6-1 57144]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-4-28 66360]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-4-28 158904]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-5-21 136312]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.1.0.29\ccSvcHst.exe [2011-5-21 130008]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-4-28 870200]
R3 5U876UVC;Sony Visual Communication Camera;c:\windows\system32\drivers\5U876.sys [2011-2-19 91776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-14 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110603.003\IDSXpx86.sys [2011-6-4 341944]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2011-2-19 39424]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110603.038\NAVENG.SYS [2011-6-4 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110603.038\NAVEX15.SYS [2011-6-4 1542392]
R3 RapportIaso;RapportIaso;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportms\24413\RapportIaso.sys [2011-4-16 18872]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2011-2-19 1684736]
.
=============== Created Last 30 ================
.
2011-05-21 20:28:20 369784 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdi.sys
2011-05-21 20:28:20 331384 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys
2011-05-21 20:28:20 296568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symnets.sys
2011-05-21 20:28:19 744568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys
2011-05-21 20:28:19 516216 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtsp.sys
2011-05-21 20:28:19 50168 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtspx.sys
2011-05-21 20:28:19 340088 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys
2011-05-21 20:28:19 136312 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys
2011-05-21 20:27:53 -------- d-----w- c:\windows\system32\drivers\n360\0501000.01D
2011-05-16 20:14:27 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-16 20:14:26 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-16 20:14:26 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-16 20:14:26 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-05-16 20:14:25 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-16 20:14:25 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-16 20:14:24 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-16 20:14:23 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
2011-05-06 13:11:57 -------- d-----w- c:\program files\iPod
2011-05-06 13:11:51 -------- d-----w- c:\program files\iTunes
2011-05-06 13:05:36 -------- d-----w- c:\program files\Bonjour
.
==================== Find3M ====================
.
2011-05-21 20:28:53 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-05-21 20:28:53 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-04-28 13:34:50 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-04-15 11:02:44 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-04-15 11:02:44 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-04-06 15:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 15:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 15:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 15:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 11:48:48.32 ===============


GMER 1.0.15.15640 - http://www.gmer.net
Rootkit quick scan 2011-06-04 11:56:50
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 TOSHIBA_MK1655GSX rev.FG010A
Running: gmer.exe; Driver: C:\DOCUME~1\SONYVA~1\LOCALS~1\Temp\kfgyqpow.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 wdf01000.sys (WDF Dynamic/Microsoft Corporation)

---- Threads - GMER 1.0.15 ----

Thread System [4:148] 86D07E7A
Thread System [4:152] 86D0A008

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:49 AM

Posted 09 June 2011 - 02:36 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 angua

angua
  • Topic Starter

  • Members
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  • Local time:08:49 AM

Posted 11 June 2011 - 05:13 AM

Hi Gringo
Thanks for agreeing to help.
Please find below the logs as requested.

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_22
Run by SONY VAIO at 11:02:07 on 2011-06-11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.278 [GMT 1:00]
.
AV: Norton 360 *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Mozilla Firefox\firefox.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\5.1.0.29\ips\IPSBHO.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\5.1.0.29\coIEPlg.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10n_Plugin.exe -update plugin
mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9A1C198A-FB94-4F36-A144-4C055B3E3340} : DhcpNameServer = 192.168.1.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\sony vaio\application data\mozilla\firefox\profiles\56ut4aq9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-4-19 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-4-19 656320]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2011-4-28 53816]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys [2011-5-21 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys [2011-5-21 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\bashdefs\20110518.001\BHDrvx86.sys [2011-5-22 802936]
R1 RapportCerberus_26762;RapportCerberus_26762;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\26762\RapportCerberus_26762.sys [2011-6-1 57144]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2011-4-28 66360]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2011-4-28 158904]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys [2011-5-21 136312]
R2 N360;Norton 360;c:\program files\norton 360\engine\5.1.0.29\ccSvcHst.exe [2011-5-21 130008]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2011-4-28 870200]
R3 5U876UVC;Sony Visual Communication Camera;c:\windows\system32\drivers\5U876.sys [2011-2-19 91776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-14 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\ipsdefs\20110604.001\IDSXpx86.sys [2011-6-3 355256]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [2011-2-19 39424]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110610.033\NAVENG.SYS [2011-6-11 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.1.0.29\definitions\virusdefs\20110610.033\NAVEX15.SYS [2011-6-11 1542392]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2011-2-19 1684736]
.
=============== Created Last 30 ================
.
2011-05-21 20:28:20 369784 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdi.sys
2011-05-21 20:28:20 331384 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symtdiv.sys
2011-05-21 20:28:20 296568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\symnets.sys
2011-05-21 20:28:19 744568 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymEFA.sys
2011-05-21 20:28:19 516216 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtsp.sys
2011-05-21 20:28:19 50168 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\srtspx.sys
2011-05-21 20:28:19 340088 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\SymDS.sys
2011-05-21 20:28:19 136312 ----a-r- c:\windows\system32\drivers\n360\0501000.01d\Ironx86.sys
2011-05-21 20:27:53 -------- d-----w- c:\windows\system32\drivers\n360\0501000.01D
2011-05-16 20:14:27 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-05-16 20:14:26 465880 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-05-16 20:14:26 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-05-16 20:14:26 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-05-16 20:14:25 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-05-16 20:14:25 1892184 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll
2011-05-16 20:14:24 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-05-16 20:14:23 1974616 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll
.
==================== Find3M ====================
.
2011-05-21 20:28:53 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-05-21 20:28:53 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-04-28 13:34:50 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-04-15 11:02:44 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-04-15 11:02:44 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-04-06 15:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 15:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 15:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 15:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
============= FINISH: 11:03:13.07 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-03.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 19/02/2011 15:03:40
System Uptime: 11/06/2011 05:31:21 (6 hours ago)
.
Motherboard: Sony Corporation | | VAIO
Processor: Intel® Atom™ CPU N280 @ 1.66GHz | N/A | 1662/167mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 149 GiB total, 126.875 GiB free.
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP12: 22/02/2011 13:29:57 - Software Distribution Service 3.0
RP13: 22/02/2011 15:40:59 - Software Distribution Service 3.0
RP14: 22/02/2011 16:10:01 - Installed MSN Messenger 7.0
RP15: 22/02/2011 16:28:24 - Installed Windows XP WIC.
RP16: 22/02/2011 16:29:00 - Installed Windows XP KB954708.
RP17: 22/02/2011 16:29:13 - Installed DirectX
RP18: 23/02/2011 18:19:36 - Software Distribution Service 3.0
RP19: 24/02/2011 11:54:46 - Software Distribution Service 3.0
RP20: 24/02/2011 12:34:19 - Software Distribution Service 3.0
RP21: 24/02/2011 12:53:34 - Installed Rosetta Stone Version 3
RP22: 24/02/2011 13:26:47 - Installed Rosetta Stone Version 3
RP23: 24/02/2011 14:22:35 - Installed iTunes
RP24: 24/02/2011 19:26:42 - Installed Adobe Reader X (10.0.1).
RP25: 25/02/2011 11:01:47 - Software Distribution Service 3.0
RP26: 26/02/2011 13:02:01 - Software Distribution Service 3.0
RP27: 27/02/2011 13:59:24 - Software Distribution Service 3.0
RP28: 27/02/2011 17:09:04 - Installed Rapport
RP29: 28/02/2011 16:15:52 - Software Distribution Service 3.0
RP30: 02/03/2011 12:48:52 - System Checkpoint
RP31: 04/03/2011 19:25:34 - System Checkpoint
RP32: 05/03/2011 09:58:57 - Software Distribution Service 3.0
RP33: 06/03/2011 12:19:57 - Software Distribution Service 3.0
RP34: 06/03/2011 17:19:26 - Software Distribution Service 3.0
RP35: 08/03/2011 13:50:23 - System Checkpoint
RP36: 10/03/2011 10:23:03 - Software Distribution Service 3.0
RP37: 11/03/2011 10:26:05 - System Checkpoint
RP38: 12/03/2011 23:40:18 - System Checkpoint
RP39: 14/03/2011 13:42:17 - System Checkpoint
RP40: 15/03/2011 15:15:16 - System Checkpoint
RP41: 16/03/2011 15:39:59 - System Checkpoint
RP42: 17/03/2011 17:07:28 - System Checkpoint
RP43: 18/03/2011 18:41:11 - System Checkpoint
RP44: 20/03/2011 17:33:03 - System Checkpoint
RP45: 22/03/2011 12:33:32 - System Checkpoint
RP46: 23/03/2011 22:59:54 - System Checkpoint
RP47: 24/03/2011 17:16:38 - Software Distribution Service 3.0
RP48: 25/03/2011 21:02:14 - System Checkpoint
RP49: 28/03/2011 19:03:39 - System Checkpoint
RP50: 30/03/2011 13:00:35 - System Checkpoint
RP51: 31/03/2011 16:21:25 - System Checkpoint
RP52: 04/04/2011 10:26:38 - System Checkpoint
RP53: 05/04/2011 11:24:09 - System Checkpoint
RP54: 07/04/2011 10:01:01 - System Checkpoint
RP55: 08/04/2011 15:10:23 - System Checkpoint
RP56: 09/04/2011 19:44:31 - System Checkpoint
RP57: 12/04/2011 21:57:40 - System Checkpoint
RP58: 14/04/2011 11:39:41 - Software Distribution Service 3.0
RP59: 15/04/2011 12:02:36 - Installed Java™ 6 Update 22
RP60: 16/04/2011 01:41:42 - Software Distribution Service 3.0
RP61: 20/04/2011 00:24:59 - Norton 360 Registry Clean
RP62: 22/04/2011 15:44:18 - System Checkpoint
RP63: 30/04/2011 13:50:09 - System Checkpoint
RP64: 02/05/2011 19:13:24 - Installed Rapport
RP65: 05/05/2011 16:10:03 - System Checkpoint
RP66: 10/05/2011 03:15:29 - System Checkpoint
RP67: 13/05/2011 17:18:50 - System Checkpoint
RP68: 16/05/2011 19:30:12 - System Checkpoint
RP69: 16/05/2011 22:24:07 - Installed Rapport
RP70: 22/05/2011 21:57:59 - System Checkpoint
RP71: 03/06/2011 19:30:22 - Installed Rosetta Stone Version 3
RP72: 07/06/2011 11:15:17 - System Checkpoint
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
AIO_Scan
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros AR928X Wireless Network Adapter
Bonjour
DJ_AIO_Software_min
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB976002-v5)
Hotfix for Windows XP (KB981793)
HP Deskjet All-In-One Software 9.0
Intel® Graphics Media Accelerator Driver
iTunes
Java Auto Updater
Java™ 6 Update 22
Junk Mail filter update
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Mozilla Firefox 4.0.1 (x86 en-GB)
MSN
MSVCRT
MSXML 6 Service Pack 2 (KB973686)
Norton 360
QuickTime
Rapport
Realtek High Definition Audio Driver
Rosetta Stone Version 3
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Segoe UI
Skype Toolbars
Skype™ 5.1
Sony Visual Communication Camera Ver.1.4.230.0
Synaptics Pointing Device Driver
Toolbox
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VLC media player 1.1.5
WebFldrs XP
WIDCOMM Bluetooth Software
Windows Imaging Component
Windows Internet Explorer 7
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
04/06/2011 22:57:07, error: Service Control Manager [7024] - The Background Intelligent Transfer Service service terminated with service-specific error 2147942405 (0x80070005).
.
==== End Of File ===========================


RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xF5416000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5857280 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xA95F5000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 5246976 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF1E7000 C:\WINDOWS\System32\igxpdx32.DLL 2699264 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2154496 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2154496 bytes
0x804D7000 RAW 2154496 bytes
0x804D7000 WMIxWDM 2154496 bytes
0xBF800000 Win32k 1859584 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF04F000 C:\WINDOWS\System32\igxpdv32.DLL 1671168 bytes (Intel Corporation, Component GHAL Driver)
0xA1F61000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20110610.033\NAVEX15.SYS 1536000 bytes (Symantec Corporation, AV Engine)
0xF5264000 C:\WINDOWS\system32\DRIVERS\athw.sys 1531904 bytes (Atheros Communications, Inc., Driver for Atheros AR5008 Wireless Network Adapter)
0xF5073000 C:\WINDOWS\system32\DRIVERS\btkrnl.sys 987136 bytes (Broadcom Corporation., Bluetooth Bus Enumerator)
0xA4316000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20110518.001\BHDrvx86.sys 819200 bytes (Symantec Corporation, BASH Driver)
0xF71C4000 SYMEFA.SYS 765952 bytes
0xF70C8000 pctEFA.sys 675840 bytes (PC Tools, PC Tools Extended File Attributes)
0xF7024000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA3636000 C:\WINDOWS\System32\Drivers\N360\0501000.01D\SRTSP.SYS 548864 bytes (Symantec Corporation, Symantec AutoProtect)
0xA4277000 C:\WINDOWS\system32\drivers\btaudio.sys 528384 bytes (Broadcom Corporation., Bluetooth Audio Device)
0xF5164000 C:\WINDOWS\System32\Drivers\wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0xA4471000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA43FC000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF4F9A000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA2218000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20110604.001\IDSxpx86.sys 368640 bytes (Symantec Corporation, IDS Core Driver)
0xA6BD2000 C:\WINDOWS\System32\Drivers\N360\0501000.01D\SYMTDI.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0xA6C85000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA3BD5000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xF716D000 pctDS.sys 356352 bytes (PC Tools, PC Tools Data Store)
0xF7291000 SYMDS.SYS 356352 bytes
0xBF47A000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA36E4000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF51E0000 C:\WINDOWS\system32\DRIVERS\SynTP.sys 204800 bytes (Synaptics Incorporated, Synaptics Touchpad Driver)
0xF501B000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF738E000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA3C7D000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF6FF7000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 176128 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xA1F22000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA4507000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF53DA000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA4578000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF7338000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA6BAC000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xA44E1000 C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys 155648 bytes (Trusteer Ltd., RapportPG)
0xA6B86000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library)
0xA4532000 C:\WINDOWS\system32\drivers\N360\0501000.01D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver)
0xA95D1000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF5240000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF4FF8000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA4556000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E5000 ACPI_HAL 134400 bytes
0x806E5000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF72E8000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF735E000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xA42F8000 C:\WINDOWS\system32\DRIVERS\btwdndis.sys 122880 bytes (Broadcom Corporation., Bluetooth LAN Access Server Driver)
0xA43DE000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 122880 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF6FDD000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF5212000 C:\WINDOWS\system32\DRIVERS\rimsptsk.sys 106496 bytes (REDC, RICOH MS Driver)
0xF7320000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA425F000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF7308000 C:\WINDOWS\System32\Drivers\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xA445A000 C:\WINDOWS\system32\DRIVERS\5U876.sys 94208 bytes (Ricoh co.,Ltd., Ricoh USB Camera driver)
0xF70B1000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF505C000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA415A000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA1F4D000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20110610.033\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xF522C000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xF5402000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA6CDE000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xF727F000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF737D000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF504B000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF755D000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xA5040000 C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys 61440 bytes (Trusteer Ltd., RapportEI)
0xF771D000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xA8569000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF75ED000 C:\WINDOWS\system32\DRIVERS\l1c51x86.sys 57344 bytes (Atheros Communications, Inc., Atheros AR8131/AR8132 PCI-E Ethernet Controller ndis miniport driver)
0xA4688000 C:\WINDOWS\system32\DRIVERS\btwhid.sys 53248 bytes (Broadcom Corporation., Bluetooth Virtual HID Minidriver)
0xF74FD000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF75FD000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xA5030000 C:\Documents and Settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\26762\RapportCerberus_26762.sys 53248 bytes (Trusteer Ltd., RapportCerberus)
0xF762D000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xA46F8000 C:\WINDOWS\system32\DRIVERS\STREAM.SYS 53248 bytes (Microsoft Corporation, WDM CODEC Class Device Driver 2.0)
0xF74DD000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF761D000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xF750D000 RapportKELL.sys 49152 bytes (Trusteer Ltd., RapportKE)
0xF764D000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xA4708000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF74CD000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF763D000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xA50A0000 C:\WINDOWS\system32\drivers\N360\0501000.01D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect)
0xA4698000 C:\WINDOWS\System32\Drivers\btwusb.sys 40960 bytes (Broadcom Corporation., Driver for Bluetooth USB Devices)
0xF74BD000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF5A3C000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF766D000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xA240D000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF74ED000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xA4678000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF75DD000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF765D000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xA7ECF000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA79F5000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF788D000 C:\WINDOWS\system32\DRIVERS\btport.sys 32768 bytes (Broadcom Corporation., Bluetooth BTPORT Driver for Windows 2000)
0xF781D000 C:\WINDOWS\system32\DRIVERS\btwmodem.sys 32768 bytes (Broadcom Corporation., Bluetooth BTPORT Driver for Windows 2000)
0xF774D000 cercsr6.sys 32768 bytes (Adaptec, Inc., DELL CERC SATA1.5/6ch Miniport Driver)
0xA4E2C000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xA7E08000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF77C5000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF7855000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xA7353000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xA47FB000 C:\DOCUME~1\SONYVA~1\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF773D000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF785D000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7865000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF784D000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xA87C2000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xA87BA000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7745000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7885000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7895000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7875000 C:\WINDOWS\system32\DRIVERS\SonyNC.sys 20480 bytes (Sony Corporation, Sony Notebook Control driver)
0xF787D000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF780D000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF78D5000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xF79B5000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xF6FB5000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA423F000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF78D9000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xF78CD000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF78D1000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xA729E000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF79B9000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xA81A1000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7A41000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF79C1000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7A81000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7A3F000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF79BD000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7A43000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7A45000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7A7D000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7A7B000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF79BF000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7A9E000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7B3E000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xA756E000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A86000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
0xF7A85000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================
0x86D15A91 Unknown page with executable code, 1391 bytes
0x86D14288 Unknown page with executable code, 3448 bytes
0x86D16191 Unknown page with executable code, 3695 bytes
0xF74DD000 WARNING: Virus alike driver modification [VolSnap.sys], 53248 bytes
0x86D18E7A Unknown thread object [ ETHREAD 0x86C63740 ] TID: 128, 600 bytes
0x86D1B008 Unknown thread object [ ETHREAD 0x86CB0290 ] TID: 132, 600 bytes
0x86D1ACDC Unknown page with executable code, 804 bytes

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:04:49 AM

Posted 11 June 2011 - 12:30 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 angua

angua
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  • Local time:08:49 AM

Posted 14 June 2011 - 05:04 AM

Hi Gringo
The pop-ups seem to have stopped, but I am still unable to run Rosetta Stone.
I may not be able to run Combofix for a few days, due to work commitments. Hopefully I should be able to do it on the evening of 16th June (UK time. I hope this is OK as I realise it will be close to your 5 day rule.
Angua

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:04:49 AM

Posted 14 June 2011 - 08:54 AM

Hello

no problem as long as you let me know what is going on there will be no problems



6/16 :busy:
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 angua

angua
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Posted 15 June 2011 - 02:19 PM

Hi Gringo

I have run combofix, and now Rosetta Stone starts but I get a fatal application error and have to close it immediately.

Here are the logs:

ComboFix 11-06-15.02 - SONY VAIO 15/06/2011 19:58:20.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.597 [GMT 1:00]
Running from: c:\documents and settings\SONY VAIO\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\AutoRun.inf
.
Infected copy of c:\windows\system32\drivers\volsnap.sys was found and disinfected
Restored copy from - Kitty had a snack :P
.
((((((((((((((((((((((((( Files Created from 2011-05-15 to 2011-06-15 )))))))))))))))))))))))))))))))
.
.
2011-06-15 18:51 . 2011-06-15 18:51 -------- d-----w- C:\32788R22FWJFW
2011-06-15 14:42 . 2011-06-15 14:42 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-15 14:36 . 2011-06-15 14:36 -------- d-----w- c:\program files\Common Files\Skype
2011-06-03 19:00 . 2011-06-03 19:00 -------- d-----w- c:\documents and settings\Administrator
2011-05-21 20:27 . 2011-05-21 20:32 -------- d-----w- c:\windows\system32\drivers\N360\0501000.01D
2011-05-16 20:14 . 2011-05-16 20:14 781272 ----a-w- c:\program files\Mozilla Firefox\mozsqlite3.dll
2011-05-16 20:14 . 2011-05-16 20:14 1874904 ----a-w- c:\program files\Mozilla Firefox\mozjs.dll
2011-05-16 20:14 . 2011-05-16 20:14 465880 ----a-w- c:\program files\Mozilla Firefox\libGLESv2.dll
2011-05-16 20:14 . 2011-05-16 20:14 15832 ----a-w- c:\program files\Mozilla Firefox\mozalloc.dll
2011-05-16 20:14 . 2011-05-16 20:14 89048 ----a-w- c:\program files\Mozilla Firefox\libEGL.dll
2011-05-16 20:14 . 2011-05-16 20:14 1892184 ----a-w- c:\program files\Mozilla Firefox\d3dx9_42.dll
2011-05-16 20:14 . 2011-05-16 20:14 142296 ----a-w- c:\program files\Mozilla Firefox\components\browsercomps.dll
2011-05-16 20:14 . 2011-05-16 20:14 1974616 ----a-w- c:\program files\Mozilla Firefox\D3DCompiler_42.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-21 20:28 . 2011-04-19 21:14 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-05-21 20:28 . 2011-04-19 21:14 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-04-28 13:34 . 2011-04-28 13:34 53816 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2011-04-15 11:02 . 2011-04-15 11:02 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-04-15 11:02 . 2011-04-15 11:02 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-04-06 15:20 . 2011-04-06 15:20 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 15:20 . 2011-04-06 15:20 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 15:20 . 2011-04-06 15:20 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 15:20 . 2011-04-06 15:20 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-05-16 20:14 . 2011-05-16 20:14 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-04-16 3872080]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AzMixerSel"="c:\program files\Realtek\Audio\Drivers\AzMixerSel.exe" [2009-07-06 53248]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-06-11 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-06-11 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-06-11 137752]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-05-15 1512744]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-27 421160]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2009-5-8 607584]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone Version 3\\support\\bin\\win\\RosettaStoneLtdServices.exe"=
"c:\\Program Files\\Rosetta Stone\\Rosetta Stone Version 3\\RosettaStoneVersion3.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
.
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [19/04/2011 22:02 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [19/04/2011 22:02 656320]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [28/04/2011 14:34 53816]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0501000.01D\SymDS.sys [21/05/2011 21:28 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0501000.01D\SymEFA.sys [21/05/2011 21:28 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20110519.002\BHDrvx86.sys [19/05/2011 20:37 810616]
R1 RapportCerberus_26762;RapportCerberus_26762;c:\documents and settings\All Users\Application Data\Trusteer\Rapport\store\exts\RapportCerberus\26762\RapportCerberus_26762.sys [01/06/2011 18:29 57144]
R1 RapportEI;RapportEI;c:\program files\Trusteer\Rapport\bin\RapportEI.sys [28/04/2011 14:34 66360]
R1 RapportPG;RapportPG;c:\program files\Trusteer\Rapport\bin\RapportPG.sys [28/04/2011 14:34 158904]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0501000.01D\Ironx86.sys [21/05/2011 21:28 136312]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe [21/05/2011 21:28 130008]
R2 RapportMgmtService;Rapport Management Service;c:\program files\Trusteer\Rapport\bin\RapportMgmtService.exe [28/04/2011 14:34 870200]
R3 5U876UVC;Sony Visual Communication Camera;c:\windows\system32\drivers\5U876.sys [19/02/2011 16:30 91776]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [14/05/2011 08:52 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20110614.001\IDSXpx86.sys [15/06/2011 15:25 355256]
R3 L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1c51x86.sys [19/02/2011 15:07 39424]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [19/02/2011 16:39 1684736]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08
.
Contents of the 'Scheduled Tasks' folder
.
2011-05-23 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 11:50]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\documents and settings\SONY VAIO\Application Data\Mozilla\Firefox\Profiles\56ut4aq9.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-15 20:06
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\5.1.0.29\diMaster.dll\" /prefetch:1"
.
Completion time: 2011-06-15 20:09:52
ComboFix-quarantined-files.txt 2011-06-15 19:09
.
Pre-Run: 136,019,832,832 bytes free
Post-Run: 136,098,185,216 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 89B472A045DB4E18951A3C7637747F37

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 June 2011 - 02:31 PM

Hello

you may have to reinstall Rosetta Stone after we finish

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 angua

angua
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Posted 15 June 2011 - 02:58 PM

Hi Gringo

I have updated my java and cleared the cache. I have also run TFC.
When I try to update MBAM I get the following error.

Program_error_updating(5,0,CreateFile)
Access is denied

Please advise

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 June 2011 - 04:05 PM

Uninstall Malwarebytes

  • Click on Start and select Control Panel
  • Open Add/Remove Programs
  • Uninstall Malwarebytes' Anti-Malware
  • Restart your computer very important
  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
  • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
  • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or post to ask and we'll explain how to do it.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 angua

angua
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Posted 16 June 2011 - 06:54 AM

Hi Gringo,
The computer seems to be behaving ok, with the occasional burst of high CPU usage.
There have been a couple of times when I have been unable to shut it down from the start menu, but that is not haapening all the time.

Here are the logs:

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6869

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

16/06/2011 12:25:30
mbam-log-2011-06-16 (12-25-29).txt

Scan type: Quick scan
Objects scanned: 156051
Time elapsed: 5 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

_____________________________________________________________________
---------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:30:19, on 16/06/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17096)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send To Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

--
End of file - 7465 bytes

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 16 June 2011 - 08:11 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe
      O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#13 angua

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Posted 18 June 2011 - 08:30 AM

Hi Gringo

I am very occasionally getting unresponsive script warnings - chrome://browser/content/browser.js:8130. (Chrome is not open at the time)

Unfortunately I misread your instructions and left Remove found threats ticked.
Here are the logs:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17096 (vista_gdr.110211-1830)
# OnlineScanner.ocx=1.0.0.6526
# api_version=3.0.2
# EOSSerial=b5d3c17860d1fc4da5bc3f159cc884a2
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-06-18 12:04:13
# local_time=2011-06-18 01:04:13 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 167386 167386 0 0
# compatibility_mode=3589 16777189 100 84 2381074 59053662 0 0
# compatibility_mode=8192 67108863 100 0 277 277 0 0
# scanned=123364
# found=3
# cleaned=3
# scan_time=7487
C:\System Volume Information\_restore{29FD8E6A-829C-459A-8F1E-97F5B1054791}\RP74\A0034495.sys Win32/Olmasco.E trojan (deleted - quarantined) 00000000000000000000000000000000 C
C:\xxx\xxx\Local Settings\Application Data\Google\Chrome\User Data\Default\Cache\f_001541 Win32/RegistryBooster application (deleted - quarantined) 00000000000000000000000000000000 C
C:\xxx\xxx\My Documents\Downloads\registryboosterplb.exe Win32/RegistryBooster application (deleted - quarantined) 00000000000000000000000000000000 C

#14 angua

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Posted 18 June 2011 - 09:43 AM

I've just run Eset again with remove found threats unticked and here are the logs:

# version=7
# iexplore.exe=7.00.6000.17096 (vista_gdr.110211-1830)
# OnlineScanner.ocx=1.0.0.6526
# api_version=3.0.2
# EOSSerial=b5d3c17860d1fc4da5bc3f159cc884a2
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-06-18 02:29:09
# local_time=2011-06-18 03:29:09 (+0000, GMT Daylight Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 175091 175091 0 0
# compatibility_mode=3589 16777173 100 84 2388779 59061367 0 0
# compatibility_mode=8192 67108863 100 0 7982 7982 0 0
# scanned=123387
# found=1
# cleaned=0
# scan_time=8479
C:\System Volume Information\_restore{29FD8E6A-829C-459A-8F1E-97F5B1054791}\RP76\A0038702.exe Win32/RegistryBooster application (unable to clean) 00000000000000000000000000000000 I

#15 gringo_pr

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Posted 18 June 2011 - 06:10 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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