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Random system Lock up - mouclass errors?


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#1 teratosis

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Posted 03 June 2011 - 01:04 PM

Hi there, my windows 7 system I use for music production randomly freezes. I was looking in the Computer Management Event Viewer and there are ALOT of MOUCLASS error references and also some windows update failures. Could this be causing the random freezes? Also, the system freezes on boot up and I have to reboot then it works fine for a while, but freezes again intermittently. I dont connect this system to the internet except for windows updates and DAW updates. If I need to post some system information, please let me know what I should post. Thanks.

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#2 Broni

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Posted 03 June 2011 - 04:09 PM

Download System Information for Windows (SIW free version)
No installation required.

After it scans your computer, navigate to Hardware>Sensors and post all info from there.

Posted Image

===========================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • List last 10 Event Viewer log
  • List Users, Partitions and Memory size
Click Go and post the result.

==========================================================================

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Attach the file to your next reply.

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