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Spam virus, slower firefox startup, beeps


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3 replies to this topic

#1 md3

md3

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:01:06 PM

Posted 03 June 2011 - 04:33 AM

Hello,
my internet provider wrote me that my computer has spam virus. It can be confirmed by the fact that firefox has slower startup.
Also, I have listen one beep sound since longer time before along with hadrdisk sound (about in 30-60 min. interval).

Thank you in advance

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_18
Run by md3 at 10:45:07 on 2011-06-03
Microsoft Windows 7 Professional 6.1.7600.0.1250.420.1029.18.1976.1033 [GMT 2:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\Hpservice.exe
C:\windows\System32\svchost.exe -k yksvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\AEADISRV.EXE
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Users\md3\AppData\Local\Temp\DAT6190.tmp.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqToaster.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\windows\system32\taskmgr.exe
C:\windows\system32\msiexec.exe
C:\windows\system32\msiexec.exe
C:\windows\system32\conhost.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=cs_CZ&c=92&bd=all&pf=cmnb
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=cs_CZ&c=92&bd=all&pf=cmnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=cs_CZ&c=92&bd=all&pf=cmnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=cs_CZ&c=92&bd=all&pf=cmnb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Pomocník pro přihlášení ke službě Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [Google Update] "c:\users\md3\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Infium] "c:\program files\qip infium\infium.exe" /autorun /autorun /autorun
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [WirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\soundmax.exe /tray
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Odeslat obrázek do zařízení &Bluetooth... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Odeslat stránku do zařízení &Bluetooth... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.20 192.168.2.250
TCP: Interfaces\{944E2D4A-2F6C-4177-A5C0-0F64BBD0DA93} : DhcpNameServer = 192.168.1.20 192.168.2.250
TCP: Interfaces\{944E2D4A-2F6C-4177-A5C0-0F64BBD0DA93}\55A6465647F6 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{944E2D4A-2F6C-4177-A5C0-0F64BBD0DA93}\55A6465647F623E24374 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{944E2D4A-2F6C-4177-A5C0-0F64BBD0DA93}\D4162756B6D24456D63616B637D2D4163624F6F6B6D20527F6 : DhcpNameServer = 10.0.2.1
TCP: Interfaces\{944E2D4A-2F6C-4177-A5C0-0F64BBD0DA93}\D4444556D607 : DhcpNameServer = 10.0.2.1
TCP: Interfaces\{944E2D4A-2F6C-4177-A5C0-0F64BBD0DA93}\E45445375627679637 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E3F0CCF6-E439-49A0-9655-7C038601C57F} : DhcpNameServer = 192.168.1.20 192.168.2.250
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\md3\appdata\roaming\mozilla\firefox\profiles\nqhaqse2.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.cz/ig
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\mozilla firefox\plugins\np_gp.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npnul32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin4.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin5.dll
FF - plugin: c:\users\md3\appdata\local\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\windows\system32\wat\npWatWeb.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox 4.0 beta 1\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: DownThemAll!: {DDC359D1-844A-42a7-9AA1-88A850A938A8} - %profile%\extensions\{DDC359D1-844A-42a7-9AA1-88A850A938A8}
FF - Ext: HttpFox: {4093c4de-454a-4329-8aff-c6b0b123c386} - %profile%\extensions\{4093c4de-454a-4329-8aff-c6b0b123c386}
FF - Ext: Web Developer: {c45c406e-ab73-11d8-be73-000a95be3b12} - %profile%\extensions\{c45c406e-ab73-11d8-be73-000a95be3b12}
FF - Ext: Globefish: globefish@projects.6831.courses.csail.mit.edu - %profile%\extensions\globefish@projects.6831.courses.csail.mit.edu
FF - Ext: Firebug: firebug@software.joehewitt.com - %profile%\extensions\firebug@software.joehewitt.com
FF - Ext: Flashblock: {3d7eb24f-2740-49df-8937-200b1cc08f8a} - %profile%\extensions\{3d7eb24f-2740-49df-8937-200b1cc08f8a}
FF - Ext: Table Editor: table_editor@blakesto.net - %profile%\extensions\table_editor@blakesto.net
FF - Ext: Integrated Gmail: {28197867-b1ef-4140-8e3b-55c45b9c8460} - %profile%\extensions\{28197867-b1ef-4140-8e3b-55c45b9c8460}
.
============= SERVICES / DRIVERS ===============
.
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-9-20 214024]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2009-7-8 26168]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2009-9-20 635416]
R2 yksvc;Marvell Yukon Service;c:\windows\system32\svchost.exe -k yksvcs [2009-7-14 20992]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-9-20 228408]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2009-5-26 122368]
R3 NETw5s32;Ovladač adaptéru Intel® Wireless WiFi Link pro systém Windows 7 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2009-9-15 6114816]
R3 RDID1057;UA-1EX;c:\windows\system32\drivers\Rdwm1057.sys [2010-1-29 117248]
R3 SynasUSB;eLicenser;c:\windows\system32\drivers\synasusb.sys [2010-5-25 23696]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x86.sys [2009-9-28 315392]
S2 dkmdkymnnlafw;dkmdkymnnlafw;c:\users\md3\appdata\local\temp\DAT6190.tmp.exe [2011-5-31 278528]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-30 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2010-1-28 29472]
S3 gupdatem;Služba Google Update (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-4-30 136176]
S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2009-9-20 79816]
S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2009-9-20 35272]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2009-9-20 34248]
S3 NETw1v32;Intel® Wireless WiFi Link 1000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw1v32.sys [2009-7-21 5958656]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
S3 RDID1053;PC-50;c:\windows\system32\drivers\Rdwm1053.sys [2010-5-26 61440]
S3 Samsung UPD Service;Samsung UPD Service;c:\windows\system32\SUPDSvc.exe [2011-3-25 131888]
S3 StorSvc;Služba úložiště;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 WatAdminSvc;Služba Technologie aktivace Windows;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-15 1343400]
.
=============== File Associations ===============
.
regfile="regedit.exe" "%1"
txtfile=c:\progra~1\pspade~1\PSPad.exe "%1"
.
=============== Created Last 30 ================
.
2011-06-01 09:59:41 -------- d-----w- c:\program files\R
2011-05-31 17:52:39 -------- d-----w- c:\program files\Z-Plot Premium
2011-05-31 17:43:51 -------- d-----w- c:\program files\Z-Plot
2011-05-31 16:44:14 327742 ----a-w- c:\windows\system32\drivers\str.sys
2011-05-31 16:43:58 12928 ----a-w- c:\program files\mozilla firefox\0.9267909764705785.exe
2011-05-20 07:21:56 692575 ----a-w- c:\program files\uninstall information\{abaf1232-6213-4062-9d52-04e04a730cea}\unins000.exe
2011-05-17 18:22:19 -------- d-----w- c:\users\md3\appdata\roaming\MeldaProduction
2011-05-13 09:29:43 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-05-11 12:24:47 -------- d-----w- c:\program files\DirSyncPro-1.4-Win32
2011-05-11 10:52:15 -------- d-----w- c:\program files\WinSCP
2011-05-11 07:29:22 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-05-11 07:29:22 -------- d-----w- c:\program files\Spybot - Search & Destroy
.
==================== Find3M ====================
.
2011-05-02 21:34:09 49152 ----a-w- c:\windows\system32\cryptnet32.dll
2011-04-20 21:15:47 224 ----a-w- c:\windows\system32\msvcsv60.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7600 Disk: ST925041 rev.0003 -> Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: >>UNKNOWN [0x82E07000]<< >>UNKNOWN [0x8953E000]<< >>UNKNOWN [0x8A2FA000]<< >>UNKNOWN [0x8A2BF000]<< >>UNKNOWN [0x83217000]<< >>UNKNOWN [0x891A1000]<< >>UNKNOWN [0x896F4000]<< >>UNKNOWN [0x892B6000]<< >>UNKNOWN [0x855DD938]<<
_asm { DEC EBP; POP EDX; NOP ; ADD [EBX], AL; ADD [EAX], AL; ADD [EAX+EAX], AL; ADD [EAX], AL; }
1 ntkrnlpa!IofCallDriver[0x82E43458] -> \Device\Harddisk0\DR0[0x86E46030]
\Driver\Disk[0x86E444B0] -> IRP_MJ_CREATE -> 0x8954239F
3 [0x8954259E] -> ntkrnlpa!IofCallDriver[0x82E43458] -> [0x86E45850]
\Driver\hpdskflt[0x86421A50] -> IRP_MJ_CREATE -> 0x8A2C0FB0
5 [0x8A2C1090] -> ntkrnlpa!IofCallDriver[0x82E43458] -> [0x863E6900]
\Driver\ACPI[0x862BAD90] -> IRP_MJ_CREATE -> 0x891AA4AA
7 [0x891AA3B2] -> ntkrnlpa!IofCallDriver[0x82E43458] -> \Device\Ide\IAAStorageDevice-1[0x8642E028]
\Driver\iaStor[0x863E2980] -> IRP_MJ_CREATE -> 0x8973E390
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; MOV CX, 0x4; MOV BP, 0x7be; CMP BYTE [BP+0x0], 0x0; }
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 10.45.40,84 ===============

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#2 SweetTech

SweetTech

    Agent ST


  • Members
  • 13,421 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Antarctica
  • Local time:07:06 AM

Posted 11 June 2011 - 10:18 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

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Posted 13 June 2011 - 12:52 PM

Hi!

It's been several days since I last posted instructions for you to complete. Do you still require assistance in getting your computer cleaned up?

Please Note: Unless notified in advance, threads with no response in 3 days get closed.

Thanks,
SweetTech.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 SweetTech

SweetTech

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Posted 14 June 2011 - 01:48 PM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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