Posted 03 June 2011 - 06:48 AM
Thanks for all the advice. The Norton uninstaller did not work. The intention is to make the PC a home use PC as it's not used in the corporate world any longer. I don't have, nor want, Norton on the computer. So, I can't do a fresh install without purchasing Norton. I also do not have the Windows XP restore disc for the computer or I'd do a fresh install of Windows. When I try to manually remove the program via add/remove programs I get this error message: "Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\Symantec Antivirus.msi" It's probably trying to connect to a corporate server that of course it doesn't have access to. Or, could it possibly have been a "fake" antivirus program that got quarantined or deleted that it can not find any longer?
When I click on Ok to this message I get another message stating "Windows could not find C:\Program Files\Common Files\Symantec Shared\ccApp.exe Make sure you typed the name correctly and then try again. To search for a file, click the start button, and then click search."
It seems the installation is invoked whenever I right click on anything. If I can figure out how that is triggered, we can solve this problem.