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THE WIN XP SP3 UPGRADE FAILED!


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11 replies to this topic

#1 Ed Bergman

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Posted 02 June 2011 - 08:58 PM

I tried to upgrade WIN XP SP2 to SP3 through Windows Update. During the installation process, I received this error message (0x8007F01E) about "Catalog Files". Microsoft has several help pages such as this one:
http://support.microsoft.com/kb/822798.

I've read all the steps, chosen to download the "MS Fix It Tool" and nothing happened, what led me to the Step 6.

Right now I'm trying to rename the file "Edb.log", without success...

I have no idea about what to do now.

Edited by Ed Bergman, 02 June 2011 - 09:35 PM.


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#2 cryptodan

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Posted 02 June 2011 - 10:12 PM

Try doing it manually Windows XP SP3 please make sure that you have no security applications running.

#3 Eyesee

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Posted 02 June 2011 - 10:50 PM

Thats a network installation package.
Cryptodan, are you sure thats the right link?
I dont have time to look it up right now but SP3 is a big download.

Many of the issues with installing SP3 are due to malware/viruses.

You might want to scan the system before you install it.
In the beginning there was the command line.

#4 petewills

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Posted 02 June 2011 - 10:56 PM

I did it that way some time ago, (316MB download), didn't want to have it running online.
No problems, just had to update afterwards, as usual.

Think the OP may have to replace the Catroot2 folder, Method 2 in the link in Post 1,
if he has a problem with the edb.log file.

Edited by petewills , 02 June 2011 - 10:57 PM.


#5 cryptodan

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Posted 02 June 2011 - 11:18 PM

Eyesee, that is the full download so they can save it to a CD.

#6 Union_Thug

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Posted 03 June 2011 - 04:43 AM

Eyesee, that is the full download so they can save it to a CD.


cryptodan is correct, per Microsoft KB 322389 How to obtain the latest Windows XP service pack

Download the latest Windows XP service pack from the Microsoft Download Center
If you have problems obtaining the service pack from Windows Update, you can download the stand-alone update package from the Download Center. This page will say that this installation package is intended for IT professionals and developers. However, you can safely download this file. The following file is available for download from the Microsoft Download Center:
Posted Image Download the Windows XP Service Pack 3 package now



Edited by Union_Thug, 03 June 2011 - 04:54 AM.


#7 hamluis

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Posted 03 June 2011 - 08:25 AM

System manufacturer and model?

Louis

#8 Ed Bergman

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Posted 04 June 2011 - 11:44 AM

OK. I downloaded and runned the file WindowsXP-KB936929-SP3-x86.exe (300 MB) and, after the system reboot, a prompt window popped up saying "Access Denied" and "Error... blah, blah, blah". Avast Antivirus was obviously turned off.

I've tried to restore the system, but had no luck. I've also tried several other restore points and nothing. I've even tried to do it through the Safe Mode Prompt and still got nothing.

Through "Control Panel/Add or Remove..." doesn't work too. It fails when it's getting to the end of the uninstalling process.

Awesome. Now what...? :blink:

Edited by Ed Bergman, 04 June 2011 - 11:56 AM.


#9 cryptodan

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Posted 04 June 2011 - 01:16 PM

Can you provide the full error message?

#10 Ed Bergman

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Posted 04 June 2011 - 02:19 PM

From a cmd.exe windows:

ERROR: ACCESS DENIED
ERROR: THE PARAMETER IS INCORRECT


I've just tried to re-install it. Same errors again.

"Start/All Programs/Windows Update" is not working anymore. Same thing to:
"Start/Search"
"Control Panel/Network Connections"

And probably more...

Edited by Ed Bergman, 04 June 2011 - 02:26 PM.


#11 cryptodan

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Posted 04 June 2011 - 03:00 PM

Can you try the following:

http://support.microsoft.com/kb/949377 - When you try to install Windows XP Service Pack, you receive the error message "Access is denied" or "Service Pack installation did not complete"

#12 Ed Bergman

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Posted 04 June 2011 - 04:01 PM

I've already tried all of those methods earlier. My last resort is trying to uninstall the SP3 using the Recovery Console:

http://support.microsoft.com/kb/950249/en

Do you have any other idea?




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