Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Removed Windows 7 recovery malware, but start menu items still missing

  • Please log in to reply
1 reply to this topic

#1 Colt636


  • Members
  • 5 posts
  • Local time:11:20 AM

Posted 02 June 2011 - 02:08 PM

so somehow I caught the malware program known as Windows 7 recovery. As per its standard operations it made my computer seem like it was having a bunch of issues, hid all the files on my hard drive, removed my background, etc. I followed a removal guide I found here on bleeping computer and it did rid of me of that annoying malware. A lingering problem I am still experiencing is that all my start menu items are missing. For example there is a folder for Microsoft office, but when you open it it shows as empty, but if I open a Microsoft office file like say a word file the program opens as normal. I have run the unhide.exe file a couple of times, and shutdown my firewall and maleware protection, but to no avail the start menu items still seem to remain hidden. I'm hoping someone on here has a solution. Thanks!

BC AdBot (Login to Remove)


#2 Jacee


    Bleeping around

  • Malware Response Team
  • 3,716 posts
  • Gender:Female
  • Local time:09:20 AM

Posted 02 June 2011 - 02:47 PM

Tutorial to 'restore default' http://www.sevenforums.com/tutorials/135246-start-menu-all-programs-windows-7-restore-default-shortcuts.html

MS MVP Windows-Security 2006-2016
Member of UNITE, the Unified Network of Instructors and Trusted Eliminators

Admin PC Pitstop

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users