I therefore assume, you managed to come on here by some other means other then infected computer? Or is it only sometimes you cannot gain access to the net?
First off take a look in Task manager, see if anything in the Process tab does not look right, that is if you can get in there. If you can, stop anything that look dubious. To find this out, Google the Processes. Example, i have something running called Toaster.exe, there is nothing wrong with this process. But i did check it up on Google by typing "Toaster.exe Malware"
And the result of Toaster.exe is File Name: Toaster.exe
Process Name: Toaster
Author: SoftThinks - Dell.
Part Of: Dell DataSafe Local Backup
File Size: 0 Bytes
A fine looking process i`m sure.
Can you get onto any sites on the net, like attempting to download updates for Malwarbytes?
The scan says it has got rid of infections, but obviously something still lingers.
So, once rebooted, and scan again do malware come back? If yes you will need to undo restore points.
"internet pages don't load. They say 'done' when in fact they haven't loaded."
Something has either changed in your settings, for this you should call Internet service provider, or it is malware blocking you from internet.
If it is the second of these two, download http://www.emsisoft.com/en/
. If you cannot reach this page, download it via your second computer put it on a CD then place it into infected computer. Run it.
BUT, never forget anything it says you should delete, check first that it is not Microsoft.
If further help need, please do not hesitate getting back.