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Small Windows Xp Home Problem..


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#1 coop

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Posted 06 January 2006 - 12:29 PM

Hi There.
My internet connection is working fine, and the second computer on the network is fine (only two computers) but the first one with the actual connection does not load any pages... internet explorer no longer starts (exception error code: 0xc0000005 flags: 0x0000000) so I was using firefox but that does not open any pages at all. no error messages, just simply does not load them..plain white background stays apparent.

Outlook worked fine for a while, which led me to think it was a setting, but I can't seem to find it!

I have recently installed a lot fo anti-spyware/malware software (as recommended on here) perhaps that could be a reason?

Can anyone help?

Thanks so much in advance - I want to avoid premature hair loss and greyness !!
Coop

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#2 woolley1

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Posted 06 January 2006 - 12:32 PM

i have the same problem! it works for a while, and then wont load pages, then i reboot and it does the same. any1 know how to help?

#3 usasma

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Posted 06 January 2006 - 12:42 PM

Here's an article on the error:
http://www.updatexp.com/0xC0000005.html

It says that, by far, the most common reason for this on XP SP2 system is viruses or spyware. I'd suggest doing multiple online scans (they're free) to rid yourself of an infection. Here's some links:

http://housecall.trendmicro.com/ - For Internet Explorer
http://uk.trendmicro-europe.com/consumer/h...call_launch.php - For Firefox
http://www.kaspersky.com/scanforvirus
http://safety.live.com/site/en-US/default.htm
http://security.symantec.com/sscv6/default...id=ie&venid=sym
http://www.bitdefender.com/scan8/ie.html
http://www.pandasoftware.com/products/activescan.htm
http://onlinescan.avast.com/
http://support.f-secure.com/ols/start.html
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Trojan scans:
http://scan.sygatetech.com/pretrojanscan.html
http://www.windowsecurity.com/trojanscan/trojanscan.asp
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 coop

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Posted 06 January 2006 - 12:55 PM

Hi John,
Thanks for that mate, would be great mate trouble is, I can't get any pages to display....

#5 acklan

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Posted 06 January 2006 - 01:16 PM

Have you tried Safe Mode with Networking. It will be the second choice from the top in the Boot Menu. If you are in a real bind you could remove it from your computer and slave it to the computer you are on now.
Just an option.
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#6 usasma

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Posted 06 January 2006 - 01:28 PM

Also, can you try any other browsers (download from a friends system and copy to yours)?

Still, most of the fixes that we recommend will be off the web - can you get to them on another system?

If so, you might have a go at repairing IE. Here's a link on how to do it: http://support.microsoft.com/default.aspx?kbid=318378

This may or may not work (depending on the infection). If it does, go immediately to the first site on the list and scan your system. Hopefully it'll finish for you.

The alternative to remove the infection is a format and reinstall - and that will take a lot of time and effort!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 coop

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Posted 07 January 2006 - 11:00 AM

Hey guys, thank for this!
I downloaded firefox as an alternative, but the same problem happens....firefox starts, the internet connection is active, but no pages load at all. The other slave computer is fine.

I'll try the safe mode option on monday.

#8 acklan

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Posted 07 January 2006 - 11:11 AM

In the Control Panel>Internet Otions>Security>Internet>Custom Settigd. What are you settings?
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#9 coop

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Posted 09 January 2006 - 09:20 AM

Just as I get to the settings page I get an error flash up (the 0xc0000005 one) but I can still adjust things.

autoamic prompting: disable
binary: enable
Download signed active x: prompt
unsigned active x: disable
initialize active: disable
run active x: enable
script: enable

automatic prompting: disable
file download: enable
font download: enable
access data sources: disable
meta refresh: enable
scripting webbrowser: diable
screipt initiated: disable
restricted protocols: prompt
Mixed content: prompt
client certificate: disable
drag + drop: enable
desktop items: prompt
launching pograms: prompt
navigate sub frames: enable
files based on content: enable
software channel permissions: medium
nonencrypted:enable
pop up blocker: enable
Userdata persistence: enable
less privelaged: enable

scripting active: enable
allow paste opperations: enable
java applets: enable
user authentication: automatic logon onlyin intranet zone.




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