Posted 01 June 2011 - 06:33 AM
Thank you in advance,
I hope with someone's patient help this will save me having to do a reinstall of windows on my machine.
We started getting redirected when clicking on results from Google searches so immediately ran various anti virus/malware scans including AVG,AVAST,MALWAREBYTES,MICROSOFT's offerings and lastly COMBOFIX, They all found and deleted problems plus ComboFix seems to have helped with getting usable speed back to us (sometimes) but the redirection and constant new threats being found remain plus I'm sure it's just a matter of time before things get worse again if it's not totally removed.
Also when starting the machine there is often only my background photo- no icons or start menu so I have to do a restart through task manager, and when closing down often it won't & we have to do manually with the power button.
Speed comes & goes regardless of what I'm doing on the machine & usually it's something in SVCHOST.EXE that's using all the CPU's power.
A friend who knows much more about computers than me put me onto this site because he can't think of anything else for me to try.
We stopped using I.E and went to Firefox, swapped from Google to Bing and the problem is always there. PLEASE COULD SOMEONE TRY TO HELP.
Dell Desktop, Microsoft Windows XP Professional Version 2002, SP3.