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Couple General Virus Protection Questions

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#1 GWBlack


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Posted 01 June 2011 - 12:31 AM

Hello Folks,

After fighting another pesky virus which re-directs me to fake commercial sites such as "Added Success" and "Scour.com", I believe the problem has been isolated to Internet Explorer. After running numerous scans using Malware Bytes, MS Security Essentials, Super Anti Spyware, Ad-Aware and Avira (along with a computer savy friend who also ran SpyBot, HitmanPro, FixTDSS, ATF Cleaner & ComboFix), I'm now able to navigate successfully without re-direction as long as I use Google Chrome. However, the problems persists in Internet Explorer 8.0. Along these lines, I have a few general questions:

1) Has anybody seen such a re-direct virus that persists while using Internet Explorer, but doesn't affect in Google Chrome? I have Windows 7 64-bit.

2) After downloading & running all these AV programs, I'm concerned that several ones may be active at the same time. Since AV programs running in the background don't appear in Task Manager screen, is there a single location where I can see which AV programs are currently running in the background to avoid potential conflicts with my resident MS Security Essentials?

3) Re: Windows Firewall. How can I determine if it's currently running? When I open CONTROL PANEL, click on WINDOWS FIREWALL, and select "Turn Windows Firewall On or Off," I don't see any way to turn it on/off. Instead the screen says "Customize Settings for Each Type of Network" at the top and below it says "Windows Firewall is not using the recommended settings to protect your computer" with a button nearby called "Use recommended settings". I'm afraid to click that button for fear it may mess something up. Should I do anything with my Windows Firewall settings?

4) Does anybody know an EASY way for a novice like me to create a "Restore Point" so that, once I finally clean my machine of this virus, I can then restore to that known clean point if I ever get a nasty virus like this again? I can backup any data files saved in the interim so I won't lose them when I go back to that restore point. Somebody at work told me that Windows has a restore program in it, but it doesn't work very well. Is something like this within the realm of capability of a novice like me who has never loaded Windows and all the drivers from scratch before?

5) Lastly, if you was to choose a single resident AV program to use with real-time protection, what would you select? Although I know no single AV program is "best", I'm wondering which one (on average) is viewed as one with the best detection capabilities. Should I stick with MS Security Essentials, or will another package (or even pay-for package) be more worthwhile?

I apologize for all the questions, and thank you in advance for any advice. Please don't feel obligated to address all questions in a single post if not feasible, since I'll be happy to piece together all the replies to find the common theme.

Best regards,

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#2 Didier Stevens

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Posted 03 June 2011 - 12:54 PM

2) Take a look at the services.

3) In Control Panel / System and Security, you have a link "Check firewall status" under Windows Firewall.

4) Click the start button and type "create a restore point" in the search box. Then click on "Create a restore point", elevate, click on button Create...

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#3 quietman7


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Posted 03 June 2011 - 05:51 PM

Choosing an anti-virus is a matter of personal preference, your needs, your technical ability and experience, features offered, user friendliness, ease of updating (and upgrading to new program release), ease of installation/removal, available technical support from the vendor and price. Other factors to consider include detection rates and methods, scanning engine effectiveness, how often virus definitions are updated, the amount of resources the program utilizes, how it may affect system performance and what will work best for your system. A particular anti-virus that works well for one person may not work as well for another. There is no universal "one size fits all" solution that works for everyone and there is no best anti-virus. You may need to experiment and find the one most suitable for your needs. For more specific information to consider, please read Choosing Your Anti-virus Software.

A multi-layered defense using anti-spyware products (including an effective firewall) to supplement your anti-virus combined with common sense, safe computing and safe surfing habits provides the most complete protection.

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#4 hamluis



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Posted 04 June 2011 - 07:31 AM

You have an open topic in the Am I Infected forum, http://www.bleepingcomputer.com/forums/topic399207.html/page__p__2261111__fromsearch__1#entry2261111 .

That topic should be pursued to resolution/closure before posting any of the other isolated symptoms/issues which you have already posted on various forums.


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