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XGen and FakeAlert


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2 replies to this topic

#1 enunn48

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Posted 01 June 2011 - 12:10 AM

Hello,
I have been an avid reader of this forum but this is my first topic I am posting. I have been working on computers for years, but this is the first virus that I must remove and needed to post in the forum. The computer has a rootkit which is infecting it. Just scanning it with malwarebytes brings up XGen and FakeAlert, but the problem is much bigger than that. I have found traces of Vundo, Repron, and many others. Thank You

Edited by Budapest, 01 June 2011 - 04:50 PM.
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#2 enunn48

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Posted 01 June 2011 - 11:20 AM

anyone? help? where can i start?

#3 Orange Blossom

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Posted 02 June 2011 - 04:33 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic401277.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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