I’ve ran into the Windows Recovery issue on three computers in the past couple of weeks.(XP, Vista, 7) I have followed the tutorials and have successfully removed each instance but have one underlying problem that I have not been able to resolve. The Start Menu/All Programs shows all program folders but does not have any program shortcuts within the program folders. This is just in the start menu. It is not limited to the current profile either. The problem exists even after creating a new profile.
I do not currently have log files to provide. I am a field technician and am not in front of the PC's anymore. Just thought I'd post and see if this was known and if there was a fix. If log files are needed then I can get then and post at a later date.
Thanks in advance.
Edited by Budapest, 31 May 2011 - 05:53 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~Budapest