Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows XP Recovery Virus


  • This topic is locked This topic is locked
3 replies to this topic

#1 elduderino

elduderino

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:29 AM

Posted 31 May 2011 - 02:38 PM

My computer has been infected with the Windows XP Recovery Virus. I found the tutorial on how to uninstall this virus, but have run into a few problems trying to follow it. First, I can't access the internet because it has hidden everything, so I am going into Safe Mode and saving the required programs on a flash drive then going into Normal Mode and trying to run them. I ran RKill and even though the black box says access denied, it still produces a log saying it has deleted a few things. I then run the TDSSKiller and it doesn't find anything. Then I try to run MBAM but it will not install.

Because of this, I thought I would try to request help removing the virus on the malware removal forum,but didn't because I ran into problems running the preparation programs. I went into safe mode and saved the required programs on my flash drive and then went into normal mode and tried to run them. I was able to run Defogger and DDS and got the logs from DDS. But When I run gmer, my computer shuts down or gives me the blue screen. I am not sure what to do from here, or if I should post this in the malware removal forum. Any help would be greatly appreciated.

Edited by elduderino, 31 May 2011 - 03:19 PM.


BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:07:29 AM

Posted 03 June 2011 - 03:12 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#3 elduderino

elduderino
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:02:29 AM

Posted 03 June 2011 - 04:21 PM

Here is a link the new topic I started in the Malware removal forums: http://www.bleepingcomputer.com/forums/topic401550.html

#4 Animal

Animal

    Bleepin' Animinion


  • Site Admin
  • 35,751 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Where You Least Expect Me To Be
  • Local time:12:29 AM

Posted 04 June 2011 - 02:35 AM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


Follow BleepingComputer on: Facebook | Twitter | Google+




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users