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Missing icons, favorites, pictures, accessories, etc


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#1 concaptain

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Posted 31 May 2011 - 01:30 PM

I recently ran malwarebytes and when I restarted my computer, my favorites, favorites bar and desktop icons could not be seen. They are somewhere, because I tried resaving some favorite bar items and it says that file with that name already exists. Something has made my documents, pictures, favorites, etc invisible. Don't know if I got a virus or what. Any help would be appreciated.

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#2 Broni

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Posted 31 May 2011 - 02:03 PM

Most likely, you're still infected.

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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