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Need Help Removing Trojans And Etc...

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1 reply to this topic

#1 rs94


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  • 1 posts
  • Local time:07:45 PM

Posted 06 January 2006 - 09:08 AM

Using avast, bitdefender, adaware, and spy bot but I have not been able to remove the trojano trojans and other malware.

Please help!

Logfile of HijackThis v1.99.1
Scan saved at 9:00:21 AM, on 1/6/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Altiris\AClient\AClient.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Softwin\BitDefender9\vsserv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Palm\HOTSYNC.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: ATLDistrib Object - {2353FCBC-012D-487B-8BF3-865C0929FBEB} - C:\WINDOWS\System32\ddccy.dll
O2 - BHO: LinkTracker Class - {8B6DA27E-7F64-4694-8F8F-DC87AB8C6B22} - C:\Program Files\QL\qlink32.dll
O2 - BHO: (no name) - {C5AF2622-8C75-4dfb-9693-23AB7686A456} - C:\WINDOWS\DH.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BO1HelperStartUp] C:\PROGRA~1\BUTTER~1\BO1HEL~1.EXE /partner BO1
O4 - HKLM\..\Run: [BI1HelperStartUp] C:\PROGRA~1\BEACHI~1\BI1HEL~1.EXE /partner BI1
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Spooler SubSystem App] C:\WINDOWS\System32\spooIsv.exe
O4 - HKLM\..\Run: [0ky00634.dll] RUNDLL32.EXE 0ky00634.dll,b 229074984
O4 - HKLM\..\Run: [lspins] "C:\WINDOWS\System32\igps.exe"
O4 - HKLM\..\Run: [Printer Spooler] C:\WINDOWS\System32\idwv.exe
O4 - HKLM\..\Run: [nethost.exe] C:\WINDOWS\System32\nqacr.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix /autoclose
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [EarthLink Installer] " /C
O4 - HKLM\..\Run: [BDMCon] C:\PROGRA~1\Softwin\BITDEF~1\bdmcon.exe
O4 - HKLM\..\Run: [BDNewsAgent] "C:\PROGRA~1\Softwin\BITDEF~1\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] "C:\PROGRA~1\Softwin\BITDEF~1\bdswitch.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: bginfo.bat
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm481YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - https://atlnotes3.notes.assurant.com/iNotes.cab
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://atlnotes3.notes.assurant.com/iNotes6W.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2477d3f7199811...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136164787421
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1136164610046
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O16 - DPF: {94EB57FE-2720-496C-B33F-D9353C6E23F7} (F-Secure Online Scanner 2.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {99715EC0-AAFD-11D6-A49D-4D4E47344945} (MNG4IE) - http://entropymine.com/jason/mngctrl/mng4ie-1.0.7.cab
O16 - DPF: {9DF7B111-630C-11D4-B1E4-00A0C95612AF} (LnchCtl Class) - https://my.assurant.com/wps/PA_1_3_S5/html/nlaunch.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {E839F0A1-4D68-472A-BBB8-08FA530581CF} (MBCInstaller 6.0 object) - http://mqpm3.mqimaging.com/bsc%5Fga/Instal...INSTaller60.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = centers.mqimaging.com
O17 - HKLM\Software\..\Telephony: DomainName = centers.mqimaging.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{2196E21A-10BF-4378-B7AE-E20B540DA325}: NameServer =
O17 - HKLM\System\CCS\Services\Tcpip\..\{B4D74CE0-722C-43D8-9524-9C1B0C8D86BF}: NameServer =
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF1B8E46-8162-43F4-89F9-01442A5D10CF}: NameServer =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = centers.mqimaging.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{2196E21A-10BF-4378-B7AE-E20B540DA325}: NameServer =
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = centers.mqimaging.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{2196E21A-10BF-4378-B7AE-E20B540DA325}: NameServer =
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = centers.mqimaging.com
O17 - HKLM\System\CS3\Services\Tcpip\..\{2196E21A-10BF-4378-B7AE-E20B540DA325}: NameServer =
O18 - Filter: text/html - {3551784B-E99A-474f-B782-3EC814442918} - C:\Program Files\QL\qlink32.dll
O20 - Winlogon Notify: ddccy - C:\WINDOWS\System32\ddccy.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\AClient.exe
O23 - Service: AMI Connection 5.0 - Applicare Medical Imaging B.V. - C:\AMI_50\BIN\CONNECT.EXE
O23 - Service: AMI Database 5.0 - Applicare Medical Imaging B.V. - C:\AMI_50\BIN\DATABASE.EXE
O23 - Service: AMI Print 5.0 - Applicare Medical Imaging B.V. - C:\AMI_50\BIN\PRINT.EXE
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

Edited by rs94, 06 January 2006 - 09:09 AM.

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    Ret. Director I/T

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  • Local time:07:45 PM

Posted 15 January 2006 - 07:46 PM

You have multiple problems

Please download http://www.atribune.org/ccount/click.php?id=4 to your desktop.
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.
Go to the link below and download the trial version of SpySweeper:

SpySweeper http://www.webroot.com/consumer/products/s...&rc=4129&ac=tsg

* Click the Free Trial link under "SpySweeper" to download the program.
* Install it. Once the program is installed, it will open.
* It will prompt you to update to the latest definitions, click Yes.
* Once the definitions are installed, click Options on the left side.
* Click the Sweep Options tab.
* Under What to Sweep please put a check next to the following:
o Sweep Memory
o Sweep Registry
o Sweep Cookies
o Sweep All User Accounts
o Enable Direct Disk Sweeping
o Sweep Contents of Compressed Files
o Sweep for Rootkits

o Please UNCHECK Do not Sweep System Restore Folder.

* Click Sweep Now on the left side.
* Click the Start button.
* When it's done scanning, click the Next button.
* Make sure everything has a check next to it, then click the Next button.
* It will remove all of the items found.
* Click Session Log in the upper right corner, copy everything in that window.
* Click the Summary tab and click Finish.
* Paste the contents of the session log you copied into your next reply.
Also post a new Hijack This log.
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