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Browser Hi-Jack

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3 replies to this topic

#1 Cyaniide


  • Members
  • 6 posts
  • Local time:08:15 PM

Posted 31 May 2011 - 07:10 AM

Google keeps redirecting me to advertisement websites when I click a link. Also, svchost.exe is taking up all my resources. DDS log below, others logs attached.

DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Tony Clark at 8:17:54 on 2011-05-31
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.425 [GMT -4:00]
AV: Spyware Doctor with AntiVirus *Disabled/Updated* {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k Akamai
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\Program Files\Zune\ZuneBusEnum.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe
C:\Documents and Settings\Tony Clark\Local Settings\Application Data\Google\Update\\GoogleCrashHandler.exe
C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe
C:\WINDOWS\BricoPacks\Vista Inspirat 2\YzShadow\YzShadow.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Documents and Settings\Tony Clark\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Tony Clark\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Tony Clark\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Tony Clark\My Documents\Downloads\Defogger.exe
C:\Documents and Settings\Tony Clark\My Documents\Downloads\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.youcansearch.com
mStart Page = hxxp://www.youcansearch.com
uURLSearchHooks: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - c:\program files\imvu_inc\prxtbIMVU.dll
uURLSearchHooks: H - No File
mWinlogon: SFCDisable=4 (0x4)
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Browser Enhancer: {86ef8bd1-47f3-4322-923f-f29cdf477eb0} - c:\program files\caj media\browser enhancer\adxloader.dll
BHO: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - c:\program files\imvu_inc\prxtbIMVU.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: ShopAtHomeIEHelper Class: {e8daaa30-6caa-4b58-9603-8e54238219e2} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: ShopAtHome.com Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - c:\program files\imvu_inc\prxtbIMVU.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - c:\program files\search toolbar\SearchToolbar.dll
uRun: [Google Update] "c:\documents and settings\tony clark\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpeedUpMyPC] "c:\program files\uniblue\speedupmypc\launcher.exe" delay 20000
uRun: [Desura] c:\program files\desura\desura.exe -autostart
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [Alcmtr] ALCMTR.EXE
mRun: [OA012Mon] c:\windows\OA012Mon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "c:\program files\common files\adobe\cs5.5servicemanager\CS5.5ServiceManager.exe" -launchedbylogin
StartupFolder: c:\docume~1\tonycl~1\startm~1\programs\startup\rocket~1.lnk - c:\windows\bricopacks\vista inspirat 2\rocketdock\RocketDock.exe
StartupFolder: c:\docume~1\tonycl~1\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdockfree\ObjectDock.exe
StartupFolder: c:\docume~1\tonycl~1\startm~1\programs\startup\transbar.lnk - c:\windows\bricopacks\vista inspirat 2\transbar\TransBar.exe
StartupFolder: c:\docume~1\tonycl~1\startm~1\programs\startup\ubericon.lnk - c:\windows\bricopacks\vista inspirat 2\ubericon\UberIcon Manager.exe
StartupFolder: c:\docume~1\tonycl~1\startm~1\programs\startup\y'zsha~1.lnk - c:\windows\bricopacks\vista inspirat 2\yzshadow\YzShadow.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\rainme~1.lnk - c:\program files\rainmeter\Rainmeter.exe
IE: &Search
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\tony clark\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: FencesShlExt Class: {1984dd45-52cf-49cd-ab77-18f378fea264} - c:\program files\stardock\fences\FencesMenu.dll
STS: ObjectDockShlExt Class: {1984d045-52cf-49cd-db77-08f378fea4db} - c:\program files\stardock\objectdockfree\ODMenu.dll
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\tony clark\application data\mozilla\firefox\profiles\gred0p2l.default\
FF - component: c:\documents and settings\tony clark\application data\mozilla\firefox\profiles\gred0p2l.default\extensions\{90b49673-5506-483e-b92b-ca0265bd9ca8}\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\tony clark\local settings\application data\google\update\\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\google updater\2.4.2166.3772\npCIDetect14.dll
FF - plugin: c:\program files\google\update\\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npijjiautoinstallpluginff.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - Ext: GamePlayLabs Plugin: plugin@gameplaylabs.com - %profile%\extensions\plugin@gameplaylabs.com
FF - Ext: ShopAtHome.com Intelligent Shopping Toolbar: toolbar@shopathome.com - %profile%\extensions\toolbar@shopathome.com
FF - Ext: IMVU Inc Community Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - %profile%\extensions\{90b49673-5506-483e-b92b-ca0265bd9ca8}
FF - Ext: Search Toolbar: searchtoolbar@zugo.com - %profile%\extensions\searchtoolbar@zugo.com
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-5-30 239168]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-5-30 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-5-30 656320]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-4-13 14336]
R3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-4-2 218688]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [2010-12-31 134144]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [2010-12-31 133632]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [2010-12-31 272256]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-12-31 162816]
S0 cerc6;cerc6; [x]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys --> c:\windows\system32\drivers\npf.sys [?]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2010-12-31 1684736]
S3 Desura Install Service;Desura Install Service;c:\program files\common files\desura\desura_service.exe [2011-5-28 129856]
S3 dump_wmimmc;dump_wmimmc;\??\c:\ijji\english\gunz\gameguard\dump_wmimmc.sys --> c:\ijji\english\gunz\gameguard\dump_wmimmc.sys [?]
S3 EagleXNt;EagleXNt;\??\c:\windows\system32\drivers\eaglexnt.sys --> c:\windows\system32\drivers\EagleXNt.sys [?]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 Rts516xIR;Realtek IR Driver;c:\windows\system32\drivers\rts516xir.sys --> c:\windows\system32\drivers\Rts516xIR.sys [?]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-5-30 366840]
S3 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-5-30 1150936]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2010-11-11 268528]
=============== Created Last 30 ================
2011-05-31 10:32:23 -------- d-----w- c:\program files\CCleaner
2011-05-31 10:19:11 -------- d-----w- c:\program files\MSXML 4.0
2011-05-30 21:59:42 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-05-30 21:59:42 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-05-30 21:59:39 249616 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-05-30 21:59:33 239168 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-05-30 21:59:33 160448 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-05-30 21:58:59 70536 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-05-30 21:58:33 -------- d-----w- c:\program files\PC Tools Security
2011-05-30 21:58:33 -------- d-----w- c:\program files\common files\PC Tools
2011-05-30 21:58:33 -------- d-----w- c:\documents and settings\tony clark\application data\PC Tools
2011-05-30 21:58:33 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2011-05-29 22:28:09 -------- d-----w- c:\documents and settings\all users\application data\regid.1986-12.com.adobe
2011-05-29 21:11:06 -------- d-----w- c:\documents and settings\tony clark\application data\com.adobe.downloadassistant.AdobeDownloadAssistant
2011-05-29 18:59:21 1409 ----a-w- c:\windows\QTFont.for
2011-05-28 18:57:14 -------- d-----w- c:\documents and settings\all users\application data\DNGH2 Saves
2011-05-28 15:50:27 -------- d-----w- c:\documents and settings\tony clark\application data\uPlayer
2011-05-28 13:34:37 -------- d-----w- c:\documents and settings\tony clark\local settings\application data\Desura
2011-05-28 13:29:56 -------- d-----w- c:\program files\common files\Desura
2011-05-28 13:27:44 -------- d-----w- c:\documents and settings\all users\application data\Desura
2011-05-28 02:14:28 -------- d--h--w- c:\windows\msdownld.tmp
2011-05-28 01:54:00 -------- d-----w- c:\documents and settings\tony clark\Games
2011-05-27 15:58:44 733184 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iKernel.dll
2011-05-27 15:58:44 69715 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\ctor.dll
2011-05-27 15:58:44 5632 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\DotNetInstaller.exe
2011-05-27 15:58:44 266240 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iscript.dll
2011-05-27 15:58:44 172032 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iuser.dll
2011-05-27 15:58:38 303236 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\setup.dll
2011-05-27 15:58:38 180356 ----a-w- c:\program files\common files\installshield\professional\runtime\10\01\intel32\iGdi.dll
2011-05-27 14:56:08 -------- d-----w- c:\program files\Battlefield 2
2011-05-22 22:24:01 2297552 ----a-w- c:\windows\system32\d3dx9_26.dll
2011-05-21 14:08:13 115016 ----a-w- c:\windows\system32\MSINET.OCX
2011-05-21 14:08:10 89360 ----a-w- c:\windows\system32\VB5DB.DLL
2011-05-21 14:08:10 69632 ----a-w- c:\windows\system32\xmltok.dll
2011-05-21 14:08:10 36864 ----a-w- c:\windows\system32\xmlparse.dll
2011-05-21 14:08:10 35840 ----a-w- c:\windows\system32\comdlg32.oca
2011-05-21 14:08:10 29184 ----a-w- c:\windows\system32\MSINET.oca
2011-05-21 14:08:10 26064 ----a-w- c:\windows\system32\xmlinst.exe
2011-05-21 14:08:10 24576 ----a-w- c:\windows\system32\msxml3a.dll
2011-05-21 14:08:10 140488 ----a-w- c:\windows\system32\comdlg32.ocx
2011-05-20 10:39:24 -------- d-----w- c:\documents and settings\tony clark\application data\NeopleLauncherDFO
2011-05-20 00:51:46 -------- d-----w- c:\documents and settings\all users\application data\NexonUS
2011-05-19 23:50:02 -------- d-----w- c:\documents and settings\all users\application data\PMB Files
2011-05-19 23:49:33 -------- d-----w- c:\program files\Pando Networks
2011-05-08 13:21:43 233472 ----a-r- c:\windows\system32\MafiaSetup.exe
2011-05-08 11:29:24 139264 ----a-w- c:\windows\system32\eax.dll
2011-05-08 11:29:24 -------- d-----w- c:\program files\Creative
==================== Find3M ====================
2011-05-30 21:24:35 138376 ----a-w- c:\windows\system32\drivers\PnkBstrK.sys
2011-05-30 21:24:26 202448 ----a-w- c:\windows\system32\PnkBstrB.exe
2011-04-19 00:15:15 64429 ----a-w- c:\windows\BricoPackUninst.cmd
2011-04-19 00:15:15 6120 ----a-w- c:\windows\BricoPackFoldersDelete.cmd
2011-04-16 22:48:08 52736 ----a-w- c:\windows\ipuninst.exe
2011-04-09 17:17:46 17280 ----a-w- c:\windows\system32\roboot.exe
2011-04-02 19:55:50 218688 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-03-05 16:17:01 737280 ----a-w- c:\windows\iun6002.exe
2011-03-05 15:49:43 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-05 15:49:43 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2010-06-02 10:22:02 89944 ----a-w- c:\program files\DSETUP.dll
2010-06-02 10:22:02 537432 ----a-w- c:\program files\DXSETUP.exe
2010-06-02 10:22:02 1801048 ----a-w- c:\program files\dsetup32.dll
=================== ROOTKIT ====================
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST9160314AS rev.0003DEM1 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
device: opened successfully
user: MBR read successfully
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys PCTCore.sys ACPI.sys hal.dll >>UNKNOWN [0x865164D0]<<
c:\windows\system32\drivers\PCTCore.sys PC Tools Kernel Driver Suite
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8651c7f0]; MOV EAX, [0x8651c86c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x86539AB8]
3 CLASSPNP[0xF75FDFD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x865CFE50]
5 PCTCore[0xF73E8099] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\0000006e[0x865789E8]
7 ACPI[0xF7494620] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x86579940]
\Driver\atapi[0x86567F38] -> IRP_MJ_CREATE -> 0x865164D0
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x8651631B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
============= FINISH: 8:20:13.06 ===============

Attached File  ark.txt   12.84KB   1 downloadsAttached File  attach.txt   22.46KB   0 downloads

EDIT: Posts merged ~Budapest

Edited by Budapest, 31 May 2011 - 05:13 PM.

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#2 B-boy/StyLe/


    Bleepin' Freestyler

  • Malware Response Team
  • 8,307 posts
  • Gender:Male
  • Location:Bulgaria
  • Local time:04:15 AM

Posted 31 May 2011 - 09:17 PM

Hello Cyaniide ! Welcome to BleepingComputer Forums! :welcome:

My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

IMPORTANT NOTE: One or more of the identified infections is related to the rootkit TDL4. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to be used be the attacker for malicious purposes. Rootkits are used be Trojans to conceal its presence (hide from view) in order to prevent detection of an attacker's software and make removal more difficult. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors as a means of accessing and taking control of a computer that bepasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:If your computer was used for online banking, has credit card information or other sensitive data on it, you should stay disconnected from the Internet until your system is fully cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised and change each password using a clean computer, not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:Although the infection has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if the malware appears to have been removed. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired so you can never be sure that you have completely removed a rootkit. The malware may leave so many remnants behind that security tools cannot find them. Tools that claim to be able to remove rootkits cannot guarantee that all traces of it will be removed. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. If you decide to continue please do this:

Please read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

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  • If an malicious object is detected, the default action will be Cure, click on Continue.

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  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • Select Skip to the sptd.sys.

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  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.

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  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.



#3 SweetTech


    Agent ST

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Posted 02 June 2011 - 03:29 PM

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

#4 SweetTech


    Agent ST

  • Members
  • 13,421 posts
  • Gender:Male
  • Location:Antarctica
  • Local time:09:15 PM

Posted 05 June 2011 - 12:05 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image

The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.

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