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Unwanted pop-ups

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#1 Gary75


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  • Local time:11:47 AM

Posted 30 May 2011 - 06:52 PM

I am operating an HP G72 laptop with Windows Vista 7 Home Premium. I suddenly am getting advertisement pop-ups on every web page - even though I have selected no pop-ups in Internet options. Also, the videos on FoxNews, for example, do not fit in the normal frame on their web page.

When I signed up for a BC account, I could not just click on the verification web link that was contined in the verification e-mail (I had to copy and paste it into the address panel.) I got a warning that the exercise could not be accomplished because I did not have permission - see your administrator. WHAT? This is MY computer . . .

I am running MalWareBytes and Norton and do a scan every day. I never get results showing up other than cookies.

I know enough about computers to be dangerous, so please have mercy on this NewBee . . .

Thanks in advance.

Edited by Budapest, 30 May 2011 - 07:14 PM.
Moved from Vista ~Budapest

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#2 boopme


    To Insanity and Beyond

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Posted 30 May 2011 - 10:25 PM

Hello, please Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

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