Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Security Shield help


  • Please log in to reply
4 replies to this topic

#1 Miranda_A

Miranda_A

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:14 AM

Posted 30 May 2011 - 02:00 AM

I got infected with Security Shield and followed the steps on this site to remove it. I wasn't able to install rkill because my computer didn't allow me. I downloaded all the different kinds provided but when I double click the icon on my desktop, my computer doesn't allow it. I rebooted my computer and set it on safe mode. After that, I fully scanned my computer as the directions told me to with Malware. I followed the rest of the instructions but when my computer restarted itself, Security Shield was still active and it continues to pop up windows. Again, I tried to download rkill under a different name like someone told me to do but it didn't work as before. Please help if you can.

BC AdBot (Login to Remove)

 


#2 ReviverSoft

ReviverSoft

    Happy to help!


  • Members
  • 1,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere on this planet...
  • Local time:03:14 AM

Posted 30 May 2011 - 06:50 AM

Hi there,

Have you tried all the steps listed here?

Perhaps, this YouTube video might help with the removal process?
ReviverSoft - Happy to help!

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,962 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:06:14 AM

Posted 30 May 2011 - 07:38 AM

Hello,

If you have followed all the steps in the guide, and it appears that you have, please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#4 Miranda_A

Miranda_A
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:02:14 AM

Posted 08 June 2011 - 01:04 AM

Thanks so much. I'm sorry if I failed to post this in the correct place. I was frustrated and tired. Again, thanks for the help :thumbsup:

#5 ReviverSoft

ReviverSoft

    Happy to help!


  • Members
  • 1,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere on this planet...
  • Local time:03:14 AM

Posted 08 June 2011 - 01:18 AM

Glad we could help.
ReviverSoft - Happy to help!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users