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Need help removing XP Total Security 2011


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#1 mbr415

mbr415

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Posted 30 May 2011 - 12:59 AM

Hi,

I recently started to receive pop-ups on my PC. I'm running Windows XP, and through some research discovered that they are most likely caused by XP Anti-Spyware 2011. On my computer, it is named XP Total Security 2011.

I found the uninstall guide on your website (http://www.bleepingcomputer.com/virus-removal/remove-win-7-internet-security-2011) and have made it through downloading FixNCR.reg. I double clicked on it and it said it had been merged with the current registry. I tried to download RKill (the next step), and was unable to do so, regardless of where I try to do it from. The message says "Virus Download Blocked // Download of the virus has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error. // File name: rkill.com"

Another thing of note - i'm doing all of my downloads etc. on the infected computer as I don't have access to another computer. I'm using Firefox as an administrator (this worked successfully for downloading FixNCR.reg).

My question is, how do I successfully download RKill and/or anything else that may aid in removing this virus?

In addition, I've also been redirected several times from Google searches (I believe to search.com) - is this another virus?

Thanks in advance! :)

Edited by mbr415, 30 May 2011 - 01:05 AM.


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