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Virus - Windows 7 Recovery


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#1 sbaugh

sbaugh

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Posted 29 May 2011 - 11:01 PM

My wife's computer just got a virus - Windows 7 Recovery. It hid all the files (I was able Unhide the files) But it keeps coming back with Harddrive failure and Critical Ram useage, and Ram memory Failure. If I reboot it the Hidden files are reset back.

I have ran Defogger.exe, dds.scr and RKUnhooker.exe trying to repair this issue. Any other suggestions I should run to fix this issue?

Thanks,
Scott

Edited by Budapest, 29 May 2011 - 11:09 PM.
Moved from Win7 ~Budapest


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#2 jntkwx

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Posted 04 June 2011 - 09:35 PM

Hi sbaugh,

:welcome: to BleepingComputer. My name is Jason and I'll be helping you. You can call me by my screename jntkwx, or Jason is fine.

Try following all of the steps listed here: http://www.bleepingcomputer.com/virus-removal/remove-windows-7-recovery

Hopefully, you will be virus-free after following all of those steps. If however you run into problems with any of the steps in that guide, please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.
Regards,
Jason

 

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