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PC speaker problem, I think I narrowed down problem area


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#1 skymaster191

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Posted 29 May 2011 - 02:03 PM

Hello,

I purchased Creative Gigaworks T40 series II PC speakers in April. Just yesterday, the sound is cutting out when I play music CD's on the computer. I have a home-built PC that has been performing very well. I have an ASUS M4A78LT-M LE motherboard with on board sound card. Operating system is Windows 7 home premium. Below is the list of troubleshooting I have tried:

1. Rebooted PC
2. Checked computer and speaker connections
3. Made sure all hardware has latest drivers
4. Ran anti-virus scan. No virus detected.
5. Windows diagnostics didn't detect any hardware problems
6. Adjusted and experimented with settings in Windows Media Player

I also hooked up the speakers to a stand-alone DVD player (non PC). I watched 4 hours of DVD movies and the speakers performed flawlessly.
Then I played a flight simulator game on the PC for a couple hours. Again the speakers performed flawlessly.

Through process of elimination, this leads me to believe the problem is Windows Media Player software. This is what runs music CD's off the PC.
Either that, or my CD/DVD combo drive.

Past experience has shown me that sooner or later any version of Windows Media Player will cause problems.

Am I on the right track? Or am I overlooking another cause?

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#2 Capn Easy

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Posted 29 May 2011 - 02:27 PM

I never use WMP myself, but if you suspect that's the problem you could download a free media player like VLC and see if that improves the situation.

#3 skymaster191

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Posted 29 May 2011 - 03:52 PM

Capn Easy I hear you. I already started looking at other media players on the Internet today. I hope this is the problem area




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