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SFC won't run


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7 replies to this topic

#1 Noam09

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Posted 29 May 2011 - 10:23 AM

Hi,
I'm having problems with a friend's PC running Windows 7 Home Premium, it's giving me quite a lot of errors.
I can't say exactly what the problem is, but several messages/errors led me to believe that a system repair of corrupt/missing files was needed:
- Example 1: Control Panel >> Programs >> Turn Windows features on or off: The system could not find the environment option that was entered. Same error comes up when I try to run CMD as Administrator.
- Example 2: Opening pictures with Windows' default picture viewer produced an error. This led me to believe that maybe just the picture viewer was corrupt, but then I saw WMP wouldn't run either, and different system options wouldn't work (as in Ex. 1).

I looked around and found that the appropriate files actually did exists, but still wouldn't run for some reason (e.g. WMP, Picture Viewer, etc.)

Basically any action that requires Admin privileges (even when using an Admin account) returns an error.

So I decided to run "sfc /scannow" which, at first, just popped up and then immediately closed. Then I tried running it from the Windows 7 installation DVD, via Safe Mode, and via other accounts.
In most cases, it said it was starting and that "This will take some time", and a few seconds later "Windows Resource Protection could not perform the requested operation".
I also tried "sfc /scannow /offbootdir=c:\ /offwindir=c:\windows" and the same via the installation DVD, in which case I used "sfc /scannow /offbootdir=d:\ /offwindir=d:\windows" instead.

I Googled a lot and nothing seems to work. I'd really like to restore this system back into working condition without losing any personal data. Yes, I've already backed it up.

Thank you for any help with this, I really appreciate it.

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#2 Broni

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Posted 29 May 2011 - 02:44 PM

Since you appear to have Windows 7 DVD, try repair installation: http://www.w7forums.com/repair-install-t1204.html

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#3 Noam09

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Posted 30 May 2011 - 12:49 PM

Since you appear to have Windows 7 DVD, try repair installation: http://www.w7forums.com/repair-install-t1204.html

I have an installation DVD but I can't even get it to run. Both autorun and a manual launch of setup.exe produces the error:
E:\setup.exe
The system could not find the environment option that was entered

What can I do?

#4 Broni

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Posted 30 May 2011 - 04:02 PM

Do you have Service Pack 1 installed?
If not, do it now and see what happens.

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#5 Noam09

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Posted 30 May 2011 - 06:31 PM

Do you have Service Pack 1 installed?
If not, do it now and see what happens.

SP1 isn't installed, and when I download the update file from Microsoft and run it I get the exact same error as in my last post.
And updating via Windows Update is causing problems:
- Either updates can't be found (due to error)
- Updates (installation) fail
- SP1 isn't suggested as an update

I have no idea what to do (other than a complete format-reinstall, of course).

#6 Broni

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Posted 30 May 2011 - 06:55 PM

Unfortunately, reinstallation may be your only option.

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#7 Noam09

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Posted 31 May 2011 - 04:57 AM

Unfortunately, reinstallation may be your only option.

Oh man... What really bothers me is that I have no idea what caused all of this mess.
Thank you very much for your time and help, Broni. :)

#8 Broni

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Posted 31 May 2011 - 12:46 PM

I have no idea what caused all of this mess

Since it's used computer, we may never know.

Your other option would be to call computer manufacturer and request recovery disks.
I'll be cheaper, than buying Windows DVD.

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