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Virus Blocking Computer Access


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#1 b-tech2011

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Posted 28 May 2011 - 04:13 PM

I have a Samsung R519 running on Windows Vista, it will not connect to the internet, windows firewall cannot be started, Avast that I installed has been disabled. Ran Kapersky Virus Removal Tool without the updated virus definitions and it dictated packed win32.tdss virus but could not delete or quarantine it. I downloaded the tdss killer as advised on this forum ran it but it detected no threats.I have also downloaded malwarebytes and installed it without the updates and ran it but it detected nothing. I would appreciate your help.

Edited by Andrew, 28 May 2011 - 04:37 PM.
Mod Edit: Moved to AII From MRL - AA


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#2 Blaine B.

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Posted 28 May 2011 - 04:55 PM

Is a proxy server enabled by chance? I have had that problem in the past, stemming from an attempted malware or virus invasion. Would disable the internet on that machine. But I am not sure why your Windows Firewall is also affected, I have never had that affected on any of my machines at the same time the proxy server was enabled.

#3 b-tech2011

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Posted 28 May 2011 - 05:29 PM

Proxy Server is not on however automatically detect settings was not ticked, upon ticking it and pressing ok it remains open, you can close that dialog box by pressing x at the right hand top corner. If you open LAN settings again the automatically detect settings will still be un-ticked

#4 Blaine B.

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Posted 28 May 2011 - 06:18 PM

That is strange. Are you getting a blank page in your browser or are you receiving some sort of message?

#5 b-tech2011

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Posted 29 May 2011 - 01:56 AM

No message at all in the browser, just does not load up the home page which has been redirected




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