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Win 7 Security 2011.


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3 replies to this topic

#1 rainmore

rainmore

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  • Local time:02:11 PM

Posted 28 May 2011 - 01:26 PM

Laptop running Window 7 64 bit got hit. I don't how or why, younger sibling was using the laptop at the time. Tried running all variation of rKill but no luck. rKill kills everything else but the malware.

Here is my DDS log.


.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_17
Run by Admin at 21:07:48 on 2011-05-27
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3964.2655 [GMT -7:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\Program Files (x86)\AVG\AVG9\avgchsva.exe
C:\Program Files (x86)\AVG\AVG9\avgrsa.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\SysWOW64\PnkBstrA.exe
C:\windows\SysWOW64\PnkBstrB.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\AVG\AVG9\avgnsa.exe
C:\Program Files (x86)\AVG\AVG9\avgemc.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrvx.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Users\Huy\AppData\Roaming\dwm.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Users\Huy\AppData\Roaming\Microsoft\conhost.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Logitech\Gaming Software\LWEMon.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Users\Huy\AppData\Local\vyc.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\WUDFHost.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\DeviceDisplayObjectProvider.exe
C:\windows\system32\DXPServer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\windows\System32\svchost.exe -k swprv
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\Users\Huy\Desktop\dds.scr
C:\windows\SysWOW64\WSCRIPT.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
uRun: [AIM] C:\Program Files (x86)\AIM\aim.exe -cnetwait.odl
uRunOnce: [FlashPlayerUpdate] C:\windows\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
uRunOnce: [avg_spchecker] "C:\Program Files (x86)\AVG\AVG9\Notification\SPChecker1.exe" /start
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun: [AVG9_TRAY] C:\PROGRA~2\AVG\AVG9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRunOnce: [GrpConv] grpconv -o
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~2\AIM\aim.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files (x86)\AVG\AVG9\Toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG9\avgpp.dll
mASetup: {01250B8F-D947-4F8A-9408-FE8E3EE2EC92} - C:\Program Files (x86)\TOSHIBA\My Toshiba\MyToshiba.exe /SETUP
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
mRun-x64: [(Default)]
mRun-x64: [IgfxTray] C:\windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\windows\system32\igfxpers.exe
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun-x64: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun-x64: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
mRun-x64: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
mRun-x64: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
mRun-x64: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
AppInit_DLLs-X64: avgrssta.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\5e3ap4p2.default\
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4ba0771a&v=6.103.018.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - component: C:\Program Files (x86)\AVG\AVG9\Firefox\components\avgssff.dll
FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnu.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\id Software\QuakeLive\npquakezero.dll
FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\5e3ap4p2.default\extensions\battlefieldplay4free@ea.com\plugins\npBP4FUpdater.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - C:\Program Files (x86)\AVG\AVG9\Firefox
FF - Ext: AVG Security Toolbar em:version=6.103.018.001 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - C:\Program Files (x86)\AVG\AVG9\Toolbar\Firefox\avg@igeared
FF - Ext: Battlefield Play4Free: battlefieldplay4free@ea.com - %profile%\extensions\battlefieldplay4free@ea.com
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 AvgLdx64;AVG Free AVI Loader Driver x64;C:\windows\system32\Drivers\avgldx64.sys --> C:\windows\system32\Drivers\avgldx64.sys [?]
R1 AvgMfx64;AVG Free On-access Scanner Minifilter Driver x64;C:\windows\system32\Drivers\avgmfx64.sys --> C:\windows\system32\Drivers\avgmfx64.sys [?]
R1 AvgTdiA;AVG Free Network Redirector x64;C:\windows\system32\Drivers\avgtdia.sys --> C:\windows\system32\Drivers\avgtdia.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 avg9emc;AVG Free E-mail Scanner;C:\Program Files (x86)\AVG\AVG9\avgemc.exe [2010-7-15 921952]
R2 avg9wd;AVG Free WatchDog;C:\Program Files (x86)\AVG\AVG9\avgwdsvc.exe [2010-7-15 308136]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2009-8-10 248688]
R2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2009-7-14 42368]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-10 46448]
R2 cpuz132;cpuz132;\??\C:\windows\system32\drivers\cpuz132_x64.sys --> C:\windows\system32\drivers\cpuz132_x64.sys [?]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2009-8-11 252272]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\windows\system32\DRIVERS\rtl8192se.sys --> C:\windows\system32\DRIVERS\rtl8192se.sys [?]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2009-8-3 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2009-8-4 826224]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG9\Toolbar\ToolbarBroker.exe [2010-10-26 947528]
S3 PSI;PSI;C:\windows\system32\DRIVERS\psi_mf.sys --> C:\windows\system32\DRIVERS\psi_mf.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2009-10-22 51512]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2011-05-24 20:34:35 27008 ----a-w- C:\windows\System32\drivers\Diskdump.sys
2011-05-12 04:17:23 142336 ----a-w- C:\windows\System32\poqexec.exe
2011-05-12 04:17:23 123904 ----a-w- C:\windows\SysWow64\poqexec.exe
2011-05-10 21:58:30 5509504 ----a-w- C:\windows\System32\ntoskrnl.exe
2011-05-10 21:58:29 3957632 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe
2011-05-10 21:58:29 3901824 ----a-w- C:\windows\SysWow64\ntoskrnl.exe
2011-05-10 21:56:06 98816 ----a-w- C:\windows\System32\drivers\usbccgp.sys
2011-05-10 21:56:06 7936 ----a-w- C:\windows\System32\drivers\usbd.sys
2011-05-10 21:56:06 52224 ----a-w- C:\windows\System32\drivers\usbehci.sys
2011-05-10 21:56:06 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys
2011-05-10 21:56:06 324608 ----a-w- C:\windows\System32\drivers\usbport.sys
2011-05-10 21:56:06 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys
2011-05-10 21:56:06 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys
.
==================== Find3M ====================
.
2011-05-05 23:14:21 317520 ----a-w- C:\windows\System32\drivers\avgtdia.sys
2011-03-12 12:03:46 662528 ----a-w- C:\windows\System32\XpsPrint.dll
2011-03-12 11:31:58 442880 ----a-w- C:\windows\SysWow64\XpsPrint.dll
2011-03-11 06:23:13 187264 ----a-w- C:\windows\System32\drivers\storport.sys
2011-03-11 06:23:06 166272 ----a-w- C:\windows\System32\drivers\nvstor.sys
2011-03-11 06:23:06 1657216 ----a-w- C:\windows\System32\drivers\ntfs.sys
2011-03-11 06:23:06 148352 ----a-w- C:\windows\System32\drivers\nvraid.sys
2011-03-11 06:23:00 410496 ----a-w- C:\windows\System32\drivers\iaStorV.sys
2011-03-11 06:22:41 107904 ----a-w- C:\windows\System32\drivers\amdsata.sys
2011-03-11 06:22:40 27008 ----a-w- C:\windows\System32\drivers\amdxata.sys
2011-03-11 06:19:26 1395712 ----a-w- C:\windows\System32\mfc42.dll
2011-03-11 06:19:26 1359872 ----a-w- C:\windows\System32\mfc42u.dll
2011-03-11 06:18:20 2566144 ----a-w- C:\windows\System32\esent.dll
2011-03-11 06:15:54 96768 ----a-w- C:\windows\System32\fsutil.exe
2011-03-11 05:40:24 1164288 ----a-w- C:\windows\SysWow64\mfc42u.dll
2011-03-11 05:40:24 1137664 ----a-w- C:\windows\SysWow64\mfc42.dll
2011-03-11 05:39:35 1686016 ----a-w- C:\windows\SysWow64\esent.dll
2011-03-11 05:37:34 74240 ----a-w- C:\windows\SysWow64\fsutil.exe
2011-03-08 06:14:30 976896 ----a-w- C:\windows\System32\inetcomm.dll
2011-03-08 05:38:13 740864 ----a-w- C:\windows\SysWow64\inetcomm.dll
2011-03-04 06:17:25 135168 ----a-w- C:\windows\apppatch\AppPatch64\AcXtrnal.dll
2011-03-04 06:17:24 347648 ----a-w- C:\windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 06:17:10 182272 ----a-w- C:\windows\System32\dnsrslvr.dll
2011-03-03 06:14:38 30208 ----a-w- C:\windows\System32\dnscacheugc.exe
2011-03-03 05:27:30 28672 ----a-w- C:\windows\SysWow64\dnscacheugc.exe
2011-03-03 03:58:32 3133440 ----a-w- C:\windows\System32\win32k.sys
.
============= FINISH: 21:08:07.00 ===============

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#2 SweetTech

SweetTech

    Agent ST


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Posted 09 June 2011 - 10:22 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 11 June 2011 - 08:23 AM

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 SweetTech

SweetTech

    Agent ST


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Posted 12 June 2011 - 11:50 AM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.


Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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