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can't remove this DDS attached


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4 replies to this topic

#1 neclassicar

neclassicar

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Posted 28 May 2011 - 10:31 AM

Not sure if I am doing this right, but I need some help. thanks in advance. - it would seem that the problem is on my husband Garys log in area of the computer. I am signed in under admin, so I hope that it picks it up.
thanks again.

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Pageb at 11:22:48 on 2011-05-28
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1101 [GMT -4:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: VirusScan Enterprise + AntiSpyware Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\EMC VPN\VPN Client\cvpnd.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\McAfee\VirusScan Enterprise\engineserver.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\System32\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\NewTech Infosystems\Backup Now EZ\BackupNowEZSvr.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\DOCUME~1\Pageb\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\stsystra.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\IObit\IObit Security 360\is360.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Pageb\Local Settings\Temporary Internet Files\Content.IE5\MPVS53BK\dds[1].scr
C:\WINDOWS\system32\WSCRIPT.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://www.facebook.com/home.php
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: {E1FF080D-12A3-439A-A2EF-4BA95A3148E8} - No File
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {A057A204-BACC-4D26-DFC4-6BAE8BAD3DC9} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [<NO NAME>]
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [BackupNowEZtray] "c:\program files\newtech infosystems\backup now ez\BackupNowEZtray.exe" -k
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
mRunOnce: [KB2492386] rundll32.exe apphelp.dll,ShimFlushCache
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{14fcfe7c-ab86-428a-9d2e-bfb6f5a7aa6e}\Icon3E5562ED7.ico
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: autozone.com\azcps
Trusted Zone: intuit.com\ttlc
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxps://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/download/ipixx.cab
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxps://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://www.winkflash.com/photo/loaders/ImageUploader5.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1271441679234
DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} - hxxp://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271452572185
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} - hxxp://support.dell.com/systemprofiler/DellSystemLite.CAB
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://ccfiles.creative.com/Web/softwareupdate/ocx/15116/CTPID.cab
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-9-17 64288]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-4-16 343664]
R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2011-5-27 312152]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\engineserver.exe [2009-8-31 21256]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2010-4-16 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\mcshield.exe [2009-8-31 146448]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\vstskmgr.exe [2009-8-31 66896]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-4-16 70728]
R2 NTI BackupNowEZSvr;NTI BackupNowEZSvr;c:\program files\newtech infosystems\backup now ez\BackupNowEZSvr.exe [2010-2-22 45312]
R3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\drivers\dc3d.sys [2011-1-6 44432]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-4-16 91672]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-8-12 2151128]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-8-12 15232]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-4-16 43288]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-16 65448]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2003-3-31 14336]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys --> c:\windows\system32\drivers\wdcsam.sys [?]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2003-3-31 14336]
S3 yeddef;YEDDEF driver;c:\windows\system32\drivers\yeddef.sys --> c:\windows\system32\drivers\yeddef.sys [?]
.
=============== Created Last 30 ================
.
2011-05-28 03:25:24 -------- d-----w- c:\windows\system32\winrm
2011-05-28 03:25:24 -------- d-----w- c:\windows\system32\GroupPolicy
2011-05-28 03:25:13 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2011-05-28 03:16:16 -------- d-----w- c:\documents and settings\pageb\application data\IObit
2011-05-28 03:16:15 -------- d-----w- c:\documents and settings\all users\application data\IObit
2011-05-28 03:16:10 -------- d-----w- c:\program files\IObit
2011-05-28 03:12:30 388096 ----a-r- c:\documents and settings\pageb\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-05-28 03:12:28 -------- d-----w- c:\program files\Trend Micro
2011-05-27 03:18:04 473600 ----a-w- c:\documents and settings\all users\application data\xHfMOWVgSOobyf.exe
2011-05-25 13:32:47 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-05-25 13:32:47 -------- d-----w- c:\windows\system32\wbem\Repository
2011-05-25 13:26:53 -------- d-----w- c:\program files\Winkflash
2011-05-23 15:52:37 -------- d-----w- c:\program files\common files\Java(2)
2011-05-13 17:49:28 -------- d-----w- c:\documents and settings\all users\BackupNowEZ
.
==================== Find3M ====================
.
2011-04-18 10:23:39 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-04-06 20:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 20:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 20:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 20:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
2011-03-11 14:10:38 471552 ----a-w- c:\windows\apppatch\SET334.tmp
2011-03-09 14:31:02 398760 ----a-r- c:\windows\system32\cpnprt2.cid
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 11:23:51.82 ===============

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#2 CatByte

CatByte

    bleepin' tiger


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Posted 29 May 2011 - 01:36 PM

Hi,

Please do the following:

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 neclassicar

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Posted 29 May 2011 - 02:37 PM

Here is the scan results you asked for. [attachment=98308:aswMBR.txt

Attached Files



#4 CatByte

CatByte

    bleepin' tiger


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Posted 29 May 2011 - 02:46 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 CatByte

CatByte

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Posted 10 June 2011 - 01:50 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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