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Infected with "Internet Security 2011 Virus"


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3 replies to this topic

#1 chadelsea

chadelsea

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Posted 28 May 2011 - 02:27 AM

Ok, so I was browsing on warez-bb.org and when I followed a download link I got a pop-up that said "Protect your computer now, with Microsoft Internet Security 2011" in which I had already heard of being a nasty virus. Now, I have to use the address bar in "My Computer" to access the internet, because every time I open Mozilla or Internet Explorer the virus stops me by saying my computer is infected and it is dangerous to do so. Also, whenever I went to save the attach.txt I couldn't locate it after I kept saving it. I would click to desktop but when I went to desktop it was never there, so I don't know.

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.7600.16385
Run by Chad at 3:21:24 on 2011-05-28
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4094.2612 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
svchost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Alienware\Alienware TactX Keyboard CI\txkbci.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\Chad\AppData\Local\yan.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Logitech\SetPointG\SetPointII.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
svchost.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Windows\system32\taskeng.exe
C:\Users\Chad\Downloads\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local;192.168.*.*
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Armada Custom Toolbar: {29c0f5ff-3564-46bc-9f4a-50c73f426486} - C:\Program Files (x86)\armadacustomtoolbar\armadacustomtoolbarX.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL
BHO: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
TB: LimeWire Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Armada Custom Toolbar: {29c0f5ff-3564-46bc-9f4a-50c73f426486} - C:\Program Files (x86)\armadacustomtoolbar\armadacustomtoolbarX.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~4\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~4\Office14\GROOVEEX.DLL
BHO-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
TB-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
mRun-x64: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
mRun-x64: [Launch Keyboard CI] "C:\Program Files\Alienware\Alienware TactX Keyboard CI\txkbci.exe" /SHOWHIDE
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Chad\AppData\Roaming\Mozilla\Firefox\Profiles\ckqb51y6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: C:\Users\Chad\AppData\Roaming\Mozilla\Firefox\Profiles\ckqb51y6.default\extensions\{29c0f5ff-3564-46bc-9f4a-50c73f426486}\components\dtTransparency.dll
FF - component: C:\Users\Chad\AppData\Roaming\Mozilla\Firefox\Profiles\ckqb51y6.default\extensions\{29c0f5ff-3564-46bc-9f4a-50c73f426486}\components\dtTransparency3.5.dll
FF - component: C:\Users\Chad\AppData\Roaming\Mozilla\Firefox\Profiles\ckqb51y6.default\extensions\{29c0f5ff-3564-46bc-9f4a-50c73f426486}\components\dtTransparency3.6.dll
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\id Software\QuakeLive\npquakezero.dll
FF - plugin: C:\Users\Chad\AppData\Local\Yahoo!\BrowserPlus\2.9.8\Plugins\npybrowserplus_2.9.8.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: ArmadaCustom Toolbar: {29c0f5ff-3564-46bc-9f4a-50c73f426486} - %profile%\extensions\{29c0f5ff-3564-46bc-9f4a-50c73f426486}
FF - Ext: avast! WebRep: wrc@avast.com - C:\Program Files\AVAST Software\Avast\WebRep\FF
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 EIO64;EIO Driver;C:\Windows\system32\DRIVERS\EIO64.sys --> C:\Windows\system32\DRIVERS\EIO64.sys [?]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-5-28 42184]
R2 cpuz133;cpuz133;\??\C:\Windows\system32\drivers\cpuz133_x64.sys --> C:\Windows\system32\drivers\cpuz133_x64.sys [?]
R2 DeviceMonitorService;DeviceMonitorService;C:\Program Files (x86)\Motorola Media Link\NServiceEntry.exe [2010-11-5 81920]
R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2011-1-27 226624]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 ABP_InstallCheckerService;ABP_InstallCheckerService;C:\Users\Chad\AppData\Local\Temp\nsyAC92.tmp\ABP_InstallChecker.exe --> C:\Users\Chad\AppData\Local\Temp\nsyAC92.tmp\ABP_InstallChecker.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\system32\DRIVERS\motfilt.sys --> C:\Windows\system32\DRIVERS\motfilt.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
S3 motandroidusb;Mot ADB Interface Driver;C:\Windows\system32\Drivers\motoandroid.sys --> C:\Windows\system32\Drivers\motoandroid.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\system32\DRIVERS\motccgp.sys --> C:\Windows\system32\DRIVERS\motccgp.sys [?]
S3 motccgpfl;MotCcgpFlService;C:\Windows\system32\DRIVERS\motccgpfl.sys --> C:\Windows\system32\DRIVERS\motccgpfl.sys [?]
S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\system32\DRIVERS\Motousbnet.sys --> C:\Windows\system32\DRIVERS\Motousbnet.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
.
=============== Created Last 30 ================
.
2011-05-28 04:05:42 600920 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2011-05-28 04:05:41 64344 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2011-05-28 04:05:30 40112 ----a-w- C:\Windows\avastSS.scr
2011-05-28 04:05:25 -------- d-----w- C:\ProgramData\AVAST Software
2011-05-28 04:05:25 -------- d-----w- C:\Program Files\AVAST Software
2011-05-28 03:52:21 331776 --sha-w- C:\Users\Chad\AppData\Local\yan.exe
2011-05-28 03:52:19 331776 --sha-w- C:\Users\Chad\AppData\Local\tib.exe
2011-05-26 09:42:58 8718160 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{88F0837A-C04E-43D7-86C0-57CC85C1E462}\mpengine.dll
2011-05-25 02:02:57 200704 ----a-w- C:\Windows\SysWow64\vbalExpBar6.ocx
2011-05-25 02:02:56 40960 ----a-w- C:\Windows\SysWow64\SSubTmr6.dll
2011-05-25 02:02:56 32768 ----a-w- C:\Windows\SysWow64\CMDLGFR.DLL
2011-05-25 02:02:56 15360 ----a-w- C:\Windows\SysWow64\inetfr.DLL
2011-05-25 02:02:56 152848 ----a-w- C:\Windows\SysWow64\COMDLG32.OCX
2011-05-25 02:02:56 141312 ----a-w- C:\Windows\SysWow64\MSCMCFR.DLL
2011-05-25 02:02:56 119568 ----a-w- C:\Windows\SysWow64\VB6FR.DLL
2011-05-25 02:02:56 115920 ----a-w- C:\Windows\SysWow64\msinet.OCX
2011-05-25 02:02:56 -------- d-----w- C:\Users\Chad\AppData\Roaming\FreeBurner
2011-05-25 02:02:56 -------- d-----w- C:\Program Files (x86)\Free Easy Burner
2011-05-04 15:04:08 14744 ----a-w- C:\Users\Chad\AppData\Roaming\Microsoft\IdentityCRL\production\ppcrlconfig.dll
.
==================== Find3M ====================
.
2011-03-07 22:56:10 18960 ----a-w- C:\Windows\System32\drivers\LNonPnP.sys
.
============= FINISH: 3:23:03.08 ===============

Attached Files

  • Attached File  Ark.txt   14.07KB   2 downloads


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#2 SweetTech

SweetTech

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Posted 09 June 2011 - 10:21 AM

Hello and welcome to the forums!

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________

Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

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Posted 11 June 2011 - 08:22 AM

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#4 SweetTech

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Posted 12 June 2011 - 11:56 AM

Due to lack of feedback this thread will now be closed. If you still require assistance, and would like to have your thread re-opened, please feel free to send me a Private Message (PM) being sure to include a link to your topic, and I'd be happy to re-open it.


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The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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