Posted 27 May 2011 - 10:46 PM
So my wife shut down the old COMPAQ with XP SP3 and of course now it will not boot.
No recent hardware changes. Only recent software change was installing Malwarebytes. After MB scan and quarantine of threats, it ran normally for a week but was never shut down until today.
Now, left alone, it would try to boot, then automatically restart repeatedly over and over, showing the black Windows XP screen for just a second. It will not boot in safe mode. It will not boot to last known good configuration. I was able to turn off the automatic restart to read the error message. On the blue screen it read:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
check for viruses on your computer.
Remove any newly installed hard drives or hard drive controllers. check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for Hard Drive corruption. And then restart computer.
*** STOP: 0x0000007B(0xF78A2524,0XC0000034,0X00000000,0X00000000)"
On another PC, I was able to download and image a .iso file with xp recovery console. After changing the boot order in the BIOS, was able to boot the COMPAQ from the disc and get into recovery console.
I am unsure how to proceed in recovery console (or otherwise) without losing all my data (I guess I was supposed to have it backed up--who does that anyway?).
Is there a way to repair without losing data?
I would appreciate any help!