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Access is Denied -Malwarebytes


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#1 knit-witty

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Posted 27 May 2011 - 10:13 PM

Hi, I've had tcrdmain.exe pop up and a number of other issues (redirecting from google) and malwarebytes seems to be recommended so I downloaded it and saved to my desktop. I had already downloaded rkill and ran it. (I'm in safe mode with networking). I also downloaded and ran the TDSS (kasperksy)but that came up with nothing. When I tried to install malwarebytes I recieved the error message "Access is Denied" Please help!!!!

Edited by Blade Zephon, 28 May 2011 - 10:10 AM.
Moved to AII as no logs provided and Prep Guide not followed. ~BZ


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#2 Blade

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Posted 28 May 2011 - 10:10 AM

Hello.

Please follow the instructions in This Guide starting at Step 6.

Once the proper logs are created, then make a NEW TOPIC and post it HERE Please include a description of your computer issues and what you have done to try to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

~Blade

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