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Have no clue what is going on


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2 replies to this topic

#1 kkmbrs

kkmbrs

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  • 1 posts
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  • Local time:11:27 AM

Posted 27 May 2011 - 08:08 PM

Hi there. Will try to make this short and sweet. I got up for approx 30 seconds and came back to a whole new computer. My desktop was not as I left it. Half my start menu (left side) seemed to have vanished. kept getting messages after everything vanished that was having critical hard drive errors. I noticed on my desktop there was a catchme file that said...File "C:\Windows\system32\drivers\volsnap.sys" added successfully File list cleared. I did run combofix just in case but it didn't help. Does anyone have any ideas on what's going on?


DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_18
Run by kkmbrs at 20:25:53 on 2011-05-27
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.792 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\brss01a.exe
C:\Windows\System32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\iWin Games\iWinTrusted.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Windows\system32\IoctlSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Canon\Solution Menu EX\CNSEMAIN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\kkmbrs\Documents\dds.scr
C:\Windows\system32\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.0\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - c:\program files\yontoo layers client\YontooIEClient.dll
BHO: HP Print Clips: {ffffffff-ff12-44c5-91ec-068e3aa1b2d7} - c:\program files\hp\smart web printing\hpswp_framework.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.0\CoIEPlg.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenuEx] c:\program files\canon\solution menu ex\CNSEMAIN.EXE /logon
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Book%20of%20Legends%20&%20The%20Clumsy's%20Bundle/Images/stg_drm.ocx
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Book%20of%20Legends%20&%20The%20Clumsy's%20Bundle/Images/armhelper.ocx
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\kkmbrs\appdata\roaming\mozilla\firefox\profiles\vsveuxsk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2418376&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - PageRage Customized Web Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1851.5542\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\worldwinner.com, inc\worldwinner games\npwwload.dll
FF - plugin: c:\users\kkmbrs\appdata\local\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\users\kkmbrs\appdata\roaming\mozilla\firefox\profiles\vsveuxsk.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\users\kkmbrs\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\kkmbrs\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}
FF - Ext: FoxReplace: fox@replace.fx - %profile%\extensions\fox@replace.fx
FF - Ext: Move Media Player: moveplayer@movenetworks.com - %profile%\extensions\moveplayer@movenetworks.com
FF - Ext: Googlepedia: {1ABADB6E-DC4B-11DA-9F70-791A9CD9513E} - %profile%\extensions\{1ABADB6E-DC4B-11DA-9F70-791A9CD9513E}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Speed Dial: {64161300-e22b-11db-8314-0800200c9a66} - %profile%\extensions\{64161300-e22b-11db-8314-0800200c9a66}
FF - Ext: Nightly Tester Tools: {8620c15f-30dc-4dba-a131-7c5d20cf4a29} - %profile%\extensions\{8620c15f-30dc-4dba-a131-7c5d20cf4a29}
FF - Ext: Clippings: {91aa5abe-9de4-4347-b7b5-322c38dd9271} - %profile%\extensions\{91aa5abe-9de4-4347-b7b5-322c38dd9271}
FF - Ext: ChaCha Guide App Toolbar: chachaguidebar@chacha.com - %profile%\extensions\chachaguidebar@chacha.com
FF - Ext: ClickCapper: clickcapper@codewolf - %profile%\extensions\clickcapper@codewolf
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: iWinGames Plugin: {98e34367-8df7-42b4-837b-20b892ff0849} - c:\programdata\iwin games\firefox
.
============= SERVICES / DRIVERS ===============
.
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-5-5 162768]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20080818.001\IDSvix86.sys [2008-8-18 261680]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-1-5 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-1-5 74480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-5-5 19024]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2010-5-5 51792]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-5 40384]
R2 iWinTrusted;iWinTrusted;c:\program files\iwin games\iWinTrusted.exe [2010-4-14 78104]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2007-8-24 149864]
R2 ZDCNDIS5;ZDCNDIS5 NDIS5.1 Protocol Driver;c:\windows\system32\ZDCndis5.sys [2008-7-7 20736]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-5 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-5-5 40384]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2008-6-13 41008]
S2 gupdate1c9aa7f8bb394eb;Google Update Service (gupdate1c9aa7f8bb394eb);c:\program files\google\update\GoogleUpdate.exe [2009-3-21 133104]
S2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-1-15 204800]
S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2007-1-23 6016]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-8-18 99376]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-3-21 133104]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]
S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2008-3-3 23296]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-1-5 7408]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-2-27 1251720]
.
=============== Created Last 30 ================
.
2011-05-28 00:56:16 -------- d-sh--w- C:\$RECYCLE.BIN
2011-05-27 22:32:10 6144 ----a-w- c:\windows\system32\beep.sys
2011-05-27 12:34:58 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{fc9940d4-8523-4200-8247-c23dadc91531}\mpengine.dll
2011-05-22 21:40:28 -------- d-----w- c:\program files\Lost Chronicles - Fall of Caesar
2011-05-22 21:38:41 -------- d-----w- c:\program files\Alice's Adventures in Wonderland
2011-05-22 21:37:01 -------- d-----w- c:\program files\Hidden Mysteries - Notre Dame - Secrets of Paris
2011-05-22 21:35:20 -------- d-----w- c:\program files\Gravely Silent - House of Deadlock
2011-05-22 02:06:23 -------- d-----w- c:\program files\Echoes of the Past - The Castle of Shadows
2011-05-21 23:40:47 -------- d-----w- c:\program files\Shiver - Vanishing Hitchhiker
2011-05-14 21:33:16 -------- d-----w- c:\users\kkmbrs\appdata\roaming\Happy Muffin Top
2011-05-14 21:32:28 -------- d-----w- c:\program files\Fallen Shadows
2011-05-14 21:28:32 -------- d-----w- c:\program files\Mystery Trackers - The Void
2011-05-14 21:20:51 -------- d-----w- c:\program files\Spirits of Mystery - Amber Maiden Collector's Edition
2011-05-14 17:53:29 -------- d-----w- c:\program files\The Agency of Anomalies - Mystic Hospital
2011-05-14 14:29:04 -------- d-----w- c:\users\kkmbrs\appdata\roaming\DailyMagic
2011-05-14 14:26:45 -------- d-----w- c:\program files\Dark Dimensions - City of Fog Collectors Edition
2011-05-11 14:08:28 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-05-10 19:47:52 -------- d-----w- c:\users\kkmbrs\appdata\roaming\Funswitch
2011-05-10 19:46:20 -------- d-----w- c:\program files\Voodoo Whisperer - Curse of a Legend Collector's Edition
2011-05-10 19:38:26 -------- d-----w- c:\users\kkmbrs\appdata\roaming\margrave3_se
2011-05-10 13:34:27 -------- d-----w- c:\program files\Mystery Trackers - Raincliff Collector's Edition
2011-05-08 01:00:28 -------- d-----w- c:\users\kkmbrs\appdata\roaming\MagicIndie
2011-05-08 00:58:08 -------- d-----w- c:\program files\The Fool
2011-05-08 00:55:11 -------- d-----w- c:\programdata\Big Fish Games
2011-04-28 12:43:21 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2011-04-28 12:43:18 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
.
==================== Find3M ====================
.
2011-03-10 16:12:54 1161728 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 16:12:54 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 15:00:15 738816 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 14:56:29 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2011-03-03 14:56:26 459776 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2011-03-03 14:56:25 541696 ----a-w- c:\windows\apppatch\AcLayers.dll
2011-03-03 14:56:25 2153984 ----a-w- c:\windows\apppatch\AcGenral.dll
2011-03-03 12:53:48 2040832 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 14:49:43 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
.
============= FINISH: 20:26:34.28 ===============


Thanks,
Karen

Attached Files


Edited by kkmbrs, 27 May 2011 - 08:39 PM.


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#2 SweetTech

SweetTech

    Agent ST


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  • Local time:01:27 PM

Posted 03 June 2011 - 12:28 PM

Karen,

My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. :)

I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.

I would be glad to take a look at your log and help you with solving any malware problems.

If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.

If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
  • Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
  • If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
  • Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing that you should always do, is to make sure sure that your anti-virus definitions are up-to-date!
  • Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file and submit it inside your post.
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you would do the same. From this point, we're in this together ;)
    Because of this, you must reply within three days
    failure to reply will result in the topic being closed!
  • Please do not PM me directly for help. If you have any questions, post them in this topic.
  • Lastly, I am no magician. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system.
    Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

____________________________________________________



Please post the ComboFix log. It can be found in your C:\ drive.



Rootkit UnHooker (RkU)
Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can downlaod, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth Code, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".



NEXT:


Running OTL

We need to create a FULL OTL Report
  • Please download OTL from here:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Change the "Extra Registry" option to "SafeList"
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extras.txt <-- Will be minimized

NEXT:


Please provide an update on how things are running in your next reply.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.


#3 SweetTech

SweetTech

    Agent ST


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Posted 06 June 2011 - 11:04 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Have I helped you? If you'd like to assist in the fight against malware, click here Posted Image


The instructions seen in this post have been specifically tailored to this user and the issues they are experiencing with their computer. If you think you have a similar problem, please first read this topic, and then begin your own, new thread. I do not offer private support via Private Message.





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