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Windows 7 recovery


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8 replies to this topic

#1 jane9887

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Posted 27 May 2011 - 04:18 PM

I believe I have the Windows 7 Recovery virus. I am just now running my Malware Bytes scan, but I need t read the logs t also do a HiJack This scan. I just can't read the logs to know what I need to delete. Also are there any other scans I need to do? Is my Avast anti-virus software good against this or do I need something else?

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#2 boopme

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Posted 27 May 2011 - 07:22 PM

Hello. here's what we need the scan log from MBAM when you are done.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Also post this scan log and tell me how it is after.

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
Be sure to download TDSSKiller.exe (v2.5.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.


If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions. [color=green]In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.

HJT logs are not permitted here in AII.

Edited by boopme, 27 May 2011 - 07:23 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jane9887

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Posted 27 May 2011 - 07:50 PM

Okay I have completed the MBAM scan, but here is the scan log :
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6695

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

5/27/2011 8:45:39 PM
mbam-log-2011-05-27 (20-45-33).txt

Scan type: Full scan (C:\|)
Objects scanned: 273060
Time elapsed: 1 hour(s), 22 minute(s), 16 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 20

Memory Processes Infected:
c:\programdata\xposroxano.exe (Trojan.FakeMS) -> 3224 -> No action taken.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\XPosROXaNo (Trojan.FakeMS) -> Value: XPosROXaNo -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\programdata\xposroxano.exe (Trojan.FakeMS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\8055.tmp (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup1144842308.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup1640823108.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup1644561968.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup2330678544.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup2783900812.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup28766244.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup3399993732.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup3956903432.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\setup4230550496.exe (Rootkit.TDSS) -> No action taken.
c:\Users\Janeen\AppData\Roaming\Adobe\plugs\mmc352860471.txt (Trojan.FakeMS) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\0.16650326821038408.exe (Trojan.Dropper) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\0.5245689216959671.exe (Trojan.Dropper) -> No action taken.
c:\Users\Janeen\AppData\Local\Temp\0.8754890041304545.exe (Trojan.Dropper) -> No action taken.
c:\Users\Janeen\AppData\Roaming\Adobe\plugs\mmc123.exe (Trojan.Agent) -> No action taken.
c:\Users\Janeen\AppData\Roaming\Adobe\plugs\mmc190.exe (Trojan.Agent) -> No action taken.
c:\Users\Janeen\AppData\Roaming\Adobe\plugs\mmc30.exe (Trojan.Agent) -> No action taken.
c:\Users\Janeen\AppData\Roaming\Adobe\plugs\mmc71.exe (Trojan.Agent) -> No action taken.
c:\Users\Janeen\AppData\Roaming\Adobe\plugs\mmc81.exe (Trojan.Agent) -> No action taken.

#4 jane9887

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Posted 27 May 2011 - 07:54 PM

I just finished the TDSSkiller.exe scan and it located nothing.

#5 boopme

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Posted 27 May 2011 - 09:51 PM

Hello.
The log shows -> No action taken. Did you copy it before clicking Remove Selected? Otherwise you need to run it again.

Avast is good.

Rogue security software designers create legitimate looking pop-up windows that advertise security update software. These windows might appear on your screen while you surf the web.

The "updates" or "alerts" in the pop-up windows call for you to take some sort of action, such as clicking to install the software, accept recommended updates, or remove unwanted viruses or spyware. When you click, the rogue security software downloads to your computer.

Rogue security software might also appear in the list of search results when you are searching for trustworthy antispyware software, so it is important to protect your computer.

http://www.microsoft.com/security/pc-security/antivirus-rogue.aspx

I would like to run a SafeMode scan with SAS next.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

How is it runing now?

Edited by boopme, 27 May 2011 - 09:52 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 jane9887

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Posted 27 May 2011 - 10:51 PM

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6695

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

5/27/2011 11:47:47 PM
mbam-log-2011-05-27 (23-47-47).txt

Scan type: Full scan (C:\|E:\|Q:\|)
Objects scanned: 273456
Time elapsed: 50 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


This is the second log, however I didn't repair anything the first time so I am quite confused about how all of a sudden there's no infected files. I haven't done anything but the downloads you suggested

#7 boopme

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Posted 27 May 2011 - 11:01 PM

I would have to suspect you actually did remove it as you also ran TDSS after and was clean.

We can rerun TDSS as it s quick.

Also SAS will clean out some junk I am sure.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 jane9887

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Posted 28 May 2011 - 11:08 PM

Okay, I have done everything, but my files are still all hidden, and my desktop screen is all black. I don't know what I haven't caught or gotten rid of of yet or how to fix this last bit. Thanks so much for all of your help

#9 boopme

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Posted 30 May 2011 - 08:52 PM

Lets try to boot to SAFE mode and do a System Resore to a gate prior to the infection.


Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode

Using System Restore

Edited by boopme, 30 May 2011 - 08:53 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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