We have 2 options left ther than reinstall. One is the router is infected. two is the malware is protected and we'll need to move you.
1) Your router is hijacked by trojan DNS-hijacker.
First if there are other machines on this router they need to install and update MBAM,DO NOT run yet. You now need to disconnect from the internet. Then scan each PC then reset the router.
Next you must reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds). If you don?t know the router's default password, you can look it up HERE.Note:
After resetting your router, it is important to set a non-default password
, and if possible, username
, on the router. This will assist in eliminating the possibility of the router being hijacked again.
As there are other infected machines using the same router, they will need to be cleared with the above steps before resetting the router. Otherwise, the malware will simply go back and change the router's DNS settings. You also need to reconfigure any security settings you had in place prior to the reset. Check out this site HERE
for video tutorials on how to properly configure your router's encryption and security settings. You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.
Once you have ran Malwarebytes' Anti-Malware on the infected system, and reset the router to its default configuration you can reconnect to the internet, and router.
2) We need a deeper look. Please go here....Preparation Guide
,do steps 6 - 9.
Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs
and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.