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Windows XP Slow Start/Shutdown


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#1 CrashAriMP5N2O

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Posted 27 May 2011 - 03:24 PM

Recently my laptop has been experiencing substandard performance. It takes longer than it used to when starting up the computer (Windows XP logo on a black background with the loading bar at the bottom). It also takes very long when logging in to my username (stops at the screen when it says "loading your personal settings" after filling in the password and proceeding to load the desktop). It takes about 15-20 minutes just to get everything running and that I'm able to do a thing without delays. When shutting down, it also takes longer then it used to before the computer turns off.

When running Firefox, sometimes it doesn't start up and a window that has something to do with scripts pops up. Choosing "Yes" on the question "Do you want to continue using this script anyway?" will start Firefox and choosing "No" closes the window and running Firefox again works as well. Running Internet Explorer 8 takes a really long time to load pages (which isn't the case before) so I don't even use it at the moment.

When I look at the processes of my task manager the system idle process (system), which is only taking up 28K memory usage, has the CPU value oscillating in the mid to high 90s. In the processes tab, CPU usage is around 90-100% most of the time. Consequently, other programs that I use often such as VLC for viewing videos and various games have deteriorated in function slightly as well. Still, after a while, these programs become tolerable to work with and doesn't cause much of a frustration. However, I can't say the same for other high performance programs, especially games currently installed in my computer.

This poor performance problem started happening after I got the following blue screen error from running GMER as part of the preparation for Malware Removal about a month and a half ago. It happened twice because I ran GMER twice (thinking it probably was just a one-time error) and yielded the same result.

A problem has been detected and Windows has been shut down to prevent further damage to your computer.
DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:
*** STOP: 0x000000D1 (0x7038A092, 0x00000005, 0x00000001, 0xF7441D7F)

*** atapi.sys - Address F7441D7F base at F7440000, Date Stamp 48025339d


I'm guessing that some components of the system have been damaged due to this error. The only new programs I've installed from that time to present are Secunia PSI and Registry Booster to protect my computer from exploitable vulnerabilities. I have run McAfee anti-virus and Malwarebytes on a regular basis and the system is clear of any threats. I'm inclined to think that the performance issue has something to do with damaged components.

Is there a solution I can explore to mitigate the effects of this poor performance issue?
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#2 hamluis

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Posted 27 May 2011 - 05:12 PM

Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 CrashAriMP5N2O

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Posted 31 May 2011 - 07:00 PM

Helo Louis. Below is the content of the BSOD file.

==================================================
Dump File : Mini041111-01.dmp
Crash Time : 4/11/2011 11:52:55 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x7038a092
Parameter 2 : 0x00000005
Parameter 3 : 0x00000001
Parameter 4 : 0xf7441d7f
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+1d7f
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+1d7f
Stack Address 1 : atapi.sys+9871
Stack Address 2 : atapi.sys+8602
Stack Address 3 : atapi.sys+3b93
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041111-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini031711-01.dmp
Crash Time : 3/17/2011 11:28:38 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x85db4da8
Parameter 2 : 0x865d4818
Parameter 3 : 0x865eda70
Parameter 4 : 0x00000001
Caused By Driver : ialmdd5.DLL
Caused By Address : ialmdd5.DLL+99e36
File Description : DirectDraw® Driver for Intel® Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.4446
Processor : 32-bit
Crash Address : ialmdev5.DLL+26fae
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031711-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 69,584
==================================================

==================================================
Dump File : Mini031411-01.dmp
Crash Time : 3/14/2011 4:12:55 AM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x86111020
Parameter 2 : 0x86a20f60
Parameter 3 : 0x869f2588
Parameter 4 : 0x00000001
Caused By Driver : ialmdd5.DLL
Caused By Address : ialmdd5.DLL+99e36
File Description : DirectDraw® Driver for Intel® Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT®
Company : Intel Corporation
File Version : 6.14.10.4446
Processor : 32-bit
Crash Address : ialmdev5.DLL+26f93
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini031411-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 69,584
==================================================

==================================================
Dump File : Mini011710-01.dmp
Crash Time : 1/17/2010 10:37:35 PM
Bug Check String : NO_PAGES_AVAILABLE
Bug Check Code : 0x0000004d
Parameter 1 : 0x00000167
Parameter 2 : 0x00000095
Parameter 3 : 0x0000bcf9
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21cc5
Stack Address 1 : ntoskrnl.exe+478ef
Stack Address 2 : ntoskrnl.exe+37dae
Stack Address 3 : ntoskrnl.exe+38eb6
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini011710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 98,304
==================================================
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"You called down the thunder, now reap the whirlwind!"
~SS~

#4 hamluis

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Posted 01 June 2011 - 09:20 AM

I would try uninstalling first, then reinstalling the graphics drivers from the website of the system manufacturer or motherboard manufacturer...or the drivers CD which came with the system or board.

http://www.guildwarsguru.com/forum/problems-with-ialmdd5-ddlii-this-t14475.html

Louis

#5 CrashAriMP5N2O

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Posted 03 June 2011 - 01:48 PM

Will this require me to back up files and/or reinstall programs or am I just running an exe?
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