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#1 castro2

castro2

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Posted 27 May 2011 - 12:21 PM

Hello, a few days ago my AV software (Sohpos Protection) kept popping up with a warning saying something like it found an infected file: Mal/FakeAV-MG. I deleted it through the notification, and a few minutes later it popped up again. I ran a full virus scan and found and removed the following: Mal/FakeAV-MG, Mal/EncPk-NS, JS/WndRed-B, Mal/fakeAvJs-A, Troj/Iframe-FK. The most recent scan with Sophos does not detect anything. I also ran a quick scan with malwarebytes and did not find anything, however my browser still redirects when opening a google link.

I ran the DDS and gmer exes and have included the logs. The first time I tried to run gmer I got a blue screen error 10 minutes in, but I was not able to write down any of the information. It ran fine the second time around.

Here is my DDS log:
.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 7.0.6001.18000
Run by CAzmitia at 11:57:21 on 2011-05-27
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.1.1033.18.1982.1048 [GMT -4:00]
.
AV: Sophos Anti-Virus *Disabled/Updated* {479CCF92-4960-B3E0-7373-BF453B467D2C}
SP: Sophos Anti-Virus *Disabled/Updated* {FCFD2E76-6F5A-BC6E-49C3-843740C13791}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\Remote Management System\ManagementAgentNT.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Sophos\Remote Management System\RouterNT.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_6fa9efce\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
C:\Program Files\TeamViewer\Version6\TeamViewer_Service.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\TeamViewer\Version6\TeamViewer.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpsp.exe
C:\Program Files\Dell Printers\Additional Color Laser Software\Updater\dlupdr.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\svchost.exe -k regsvc
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Users\cazmitia\Desktop\dds.scr
C:\Windows\system32\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer provided by Dell
uStart Page = hxxp://companyweb
uDefault_Page_URL = hxxp://companyweb
mDefault_Page_URL = hxxp://companyweb
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [DLPSP] "c:\program files\dell printers\additional color laser software\status monitor\DLPSP.EXE"
mRun: [DLUPDR] "c:\program files\dell printers\additional color laser software\updater\DLUPDR.EXE"
mRun: [DLQLU] "c:\program files\dell printers\additional color laser software\launcher\DLQLU.EXE" /S
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Sophos AutoUpdate Monitor] c:\program files\sophos\autoupdate\almon.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-ba7e-000000000003}\_SC_Acrobat.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~2.lnk - c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: RunStartupScriptSync = 1 (0x1)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jre16~1.0_0\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
AppInit_DLLs: c:\progra~1\sophos\sophos~1\SOPHOS~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R1 SAVOnAccess;SAVOnAccess;c:\windows\system32\drivers\savonaccess.sys [2011-5-3 122360]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-12 79432]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2009-7-16 140184]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-1-28 47640]
R2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2011-5-3 163056]
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2011-5-3 97520]
R2 Sophos Agent;Sophos Agent;c:\program files\sophos\remote management system\ManagementAgentNT.exe [2011-5-25 282624]
R2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2010-9-30 230640]
R2 Sophos Message Router;Sophos Message Router;c:\program files\sophos\remote management system\RouterNT.exe [2011-5-25 806912]
R2 swi_service;Sophos Web Intelligence Service;c:\program files\sophos\sophos anti-virus\web intelligence\swi_service.exe [2011-5-3 1541360]
R2 TeamViewer6;TeamViewer 6;c:\program files\teamviewer\version6\TeamViewer_Service.exe [2011-4-15 2285432]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2008-12-23 179712]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
S2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-12-8 374152]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [2011-5-3 23928]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2011-5-3 22536]
.
=============== Created Last 30 ================
.
2011-05-27 15:18:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-27 15:18:51 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-27 14:56:18 -------- d-----w- c:\users\cazmitia\appdata\roaming\Malwarebytes
2011-05-25 17:31:19 54016 ----a-w- c:\windows\system32\drivers\ibcvm.sys
2011-05-25 17:14:22 -------- d-----w- c:\programdata\Malwarebytes
2011-05-25 17:14:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-25 17:09:45 -------- d-----w- c:\program files\TeamViewer
2011-05-25 04:24:03 6962000 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{302f3d0d-0156-4b78-96e9-56fd1a32f85d}\mpengine.dll
2011-05-24 18:42:48 -------- d-----w- c:\users\cazmitia\appdata\local\Sophos
2011-05-03 19:33:51 131824 ----a-w- c:\windows\system32\sdccoinstaller.dll
2011-05-03 19:33:45 -------- d-----w- c:\programdata\Sophos Web Intelligence
2011-05-03 19:33:09 -------- d-----w- c:\program files\common files\Cisco Systems
2011-05-03 19:33:08 28912 ----a-w- c:\windows\system32\SophosBootTasks.exe
2011-05-03 19:32:00 122360 ----a-w- c:\windows\system32\drivers\savonaccess.sys
2011-05-03 19:31:41 23928 ----a-w- c:\windows\system32\drivers\sdcfilter.sys
2011-05-03 19:31:30 22536 ----a-w- c:\windows\system32\drivers\SophosBootDriver.sys
2011-04-29 16:37:41 -------- d-----w- c:\users\cazmitia\appdata\roaming\TeamViewer
.
==================== Find3M ====================
.
2011-03-10 16:12:54 1161728 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 16:12:54 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 15:00:15 738816 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 12:53:48 2040832 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 14:49:43 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
.
============= FINISH: 11:57:56.32 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 02 June 2011 - 12:30 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 June 2011 - 01:51 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 June 2011 - 08:43 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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