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CD will not read disc after Windows XP Recovery Virus removal


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#1 BenLang

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Posted 27 May 2011 - 10:56 AM

Hello,

I have a computer that had the Windows XP Recovery virus that I removed. After the virus was removed my CD drive will not read any disc. I have taken the drive out and tested in another machine and it works and I have also installed a new drive and it also will not read cd's. I have tried the upper and lower filters repair to no avial.
I suspect the virus has done something in the registy that I cannot find.

Any help or Ideas would be greatly appreciated.

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#2 BenLang

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Posted 27 May 2011 - 10:59 AM

I have also gone into device manager and removed the cd drives and the ide controllers and reinstalled.

#3 Orange Blossom

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Posted 27 May 2011 - 01:47 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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