Posted 26 May 2011 - 08:24 PM
So my aunt called me today and said she had a problem with her computer, i had fixed some little things in the past for them(viruses) but i this one is over my head so i turn to you all!
They have a fairly new Acer desktop running windows 7.
When I turn it on windows starts fine but no programs show on the desktop or start menu. I originaly thought everything was gone but all of the virus protection loaded and seems to run fine, and I can run the programs that appear in the notifactation toolbar. When looking at C: it is empty, no folders, nothing! In the add/remove programs it shows everything is still installed. So i am making the assumption that all of the files and programs are still on the hard drive and intact. So at this point i am trying to figure out if this is a hard drive issue or most likely a windows problem.
Any ideas? Im a lil lost...